I cannot log into the admin tool

I am unable to log into the admin tool with my username/password to change my wifi name/password. It keeps telling me it doesn't match even though I'm using the username/password on the reciept I was given.

Hi Vu,
Have u tried the option of Config Tool?.
i think u can use config tool for offline administrations.
  i think u have to run the configtool.bat file which is located in the configtool dir , which is in the same directory as of Visual administrator.
i have not tried this particular problem using config tool.
please gothrogh this link.
http://help.sap.com/saphelp_nw04/helpdata/en/49/e98876e9865b4e977b54fc090df4ed/tree.htm
                                 Regards
                                  Kishor Gopinathan

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