I cannot log into the itunes store

Never had a problem before, now I am unable to access the itunes store.  how can I fix this?

Could you walk us through what happens (when you try to access the Store) in some more detail, please?

Similar Messages

  • HT1206 I can't log into the Itunes store.  I type in my Apple ID and my password and the message "This Apple ID cannot be used for the iTunes Store." "Enter another Apple ID."  I need help on fixing this.

    I can't log into the Itunes store.  I type in my Apple ID and my password and the message "This Apple ID cannot be used for the iTunes Store." "Enter another Apple ID."  I need help on fixing this.

    Yeah I'm starting to see a ton of forums posts right now about the same thing :/ I wonder what's going on

  • I can't log into the Itunes store,says I need to update my security but the link won't open in Explorer, bad http!

    I can't log into the Itunes store with my Apple ID.Says I need to update my security but the link doesn't work,bad http.Get internet explorer canot connect message.

    Good day Goose253501,
    It sounds as though your iPhone is having some difficulty accessing the App Store servers when attempting to sign in. I would suggest that you troubleshoot using the steps in this article - 
    Can't connect to the iTunes Store - Apple Support
    Thanks for using Apple Support Communities.
    Safe computing,
    Brett L 

  • I can open my iTunes and play my purchased music, but I cannot get into the iTunes store.  btw, I just downloaded the new version of iTunes

    I downloaded the new version of iTunes, and now, I cannot get into the iTunes Store. 

    many thanks.
    I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
    I'd try the following document: 
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I am trying to log into the itunes store for the first time and it asks me to review my account so I do but every time I get to the bit where you fill in your bank details and address it tells me my payment method was declined and that its not valid?

    I am trying to log into the itunes store for the first time and it asks me to review my account so I do but every time I get to the bit where you fill in your bank details and address it tells me my payment method was declined and that its not valid?

    Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.

  • When I log into the iTunes store my screen shows the marker go half way across the loading indicator, the screen show a blank screen with the heading accessing  iTunes. If I go to the right side and search the store the names drop down. Nothing happens

    When I log into the iTunes store my screen shows the marker go half way across the loading indicator, the screen shows a blank screen with the heading "accessing  iTunes". If I go to the right side and search the store the "search names" drop down. Then nothing happens. My iTunes store account info is shown on the right side
    I am using a Dell Vostro 3400, with 8 GB RAM, Windows 7 64bit Ultimate OS. ITunes version 10.5? (Latest)
    What I have tried:
    Uninstalled iTunes,
    Removed firewall and protection.
    Re-installed iTunes 64bit (still get the same issue)
    Restarted firewall, added apple.com etc.
    I have created a new user profile to no vail.
    Still the same issue. I can access using my iPod 

    I am having the same problem ever since I upgraded.  Have received four emails from Apple support on the
    issue and nothing has worked.  Unloaded 10.5 and went back to 10.3 which worked fine but it would not allow
    me to sync my Iphone with the ios 5 upgrade.  Went back to 10.5 and sometimes get exactly what you do when
    I try an access the store.  It looks like something is clearly missing.  Have done just about everything I have seen
    on threads but nothing works.  Really need help.

  • Trying to download an app for my iPhone but tells me i need to log into the iTunes store which i already am. any suggestions?

    I am trying to download an app for my iphone but the msg tells me i need to log into the itunes store on my computer which i am already in. any suggestions?

    Are you trying to download directly from iPhone?
    If true, go to Settings > Store > Apple ID > sign out then sign back in again.

  • I cannot get into the Itunes store. What do I do?

    I been trying to log into the Itunes store and it keeps giving me a error code. What do I do?

    What error code is that?
    Try this,
    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    Now launch your iTunes and see if it is working now.

  • I can't log into the iTunes store.  What happened?

    I have been unable to log into the iTunes store with the Apple ID and password I have been using.  I have money on my account and don't want to lose it by signing out.  I have also tried to reset my password without success...

    I've been having the same issue since Friday, just before I updated to iTunes 8. Whenever I try to connect to the store, it says:
    "iTunes could not connect to the iTunes Store. The network connection was refused. Make sure your network settings are correct and your network connection is active, then try again."
    My internet is working perfectly with all other applications. This is incredibly frustrating! There's a specific album I want to purchase but it is not available anywhere else for download.

  • Can't log into the itunes store

    When I enter my Apple-ID to log into the itunes store from my itunes player the button log in doesn't work. Does anybody know what I can do? Thx

    Same, 2 different mac books and a windows box, all same issue. Times out, says check my network connection. was fine 4 or 5 hours ago.

  • I cannot get into the iTunes store. I keep getting error message 0x80092013

    I have spent hours trying to get into the iTunes store without success. Error message 0X80092013 keeps appearing. Someone has suggested maybe a driver is missing. Please help if you can. (I can get into the store using my laptop. I cannot get into it from my desktop.) I'm using Windows Vista.

    many thanks.
    I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
    I'd try the following document: 
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I cannot log into the app store on my ipad using my apple id

    I am not able to log into the app store directly or via settings using my apple id
    I cant even download any apps

    I am stuck in a loop on my ipad - I have followed the instructions in your article above - I keep trying to delete icloud but cannot because it still wants me to login with my old id/email which is then rejected because it no longer exists.  STUCK.  What am I to do?  Now none of my Apple devices will sync and this is extremely irritating - to say the least.
    I assume that I wont be able to access the backup on my computer either because of this - otherwise I would delete my ipad completely and start again - and I really cannot see why, in this age of hackers etc you wonderful APPLE people have not sorted this problem out.
    I had to change my email addresses because someone with too much time on their hands hacked me.  Now I appear to be stuck.
    Please help.
    Perse

  • HT2731 I lost my ipod for about six months now I cannot get the ipod store to come on screen on my pc or log into the itunes store. What should I do?

    I lost my ipod for about six months, now when I plugged it into my pc, the itunes store no longer shows up and i cannot connect to any app or itunes from the ipod.

    Change your iTunes (Apple ID) password along with any other password that was stored in the iPod.  If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number).  If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
    The "Find my..." function is pretty much useless if the device is in the hands of a thief.  All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
    The only real protection you have is with the personal information on the device rather than the physical device itself.  This requires action before the device is lost/stolen.  If the device has significant personal information, it should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

  • TS1368 Why can't I log into the iTunes store

    When I try to update my apps, i get a comment saying...can't log into iTunes store.  It's odd because I can download new apps. My password works.  I just can't see my purchased items and can't update my apps.  Im also shown as logged in at the bottom of the page on categories and other tabs. 
    Any help very appreciated.

    Because there problems at the moment with the iTunes Store, try again later.

  • I can't log into the itunes store

    Ok so when ever i try to sing into Itunes I get this "We could not complete your request. The network connection timed out"

    I've been having the same issue since Friday, just before I updated to iTunes 8. Whenever I try to connect to the store, it says:
    "iTunes could not connect to the iTunes Store. The network connection was refused. Make sure your network settings are correct and your network connection is active, then try again."
    My internet is working perfectly with all other applications. This is incredibly frustrating! There's a specific album I want to purchase but it is not available anywhere else for download.

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