I cannot log off from any of my accounts when i;m on line

i cannot sign off on my yahoo account after i've finish sending e/mails
i cannot log off on my online chase banking account
this happens when i use firefox..
but this does not happen when i use internet explorer
why is this

Hi,
You can consider the [https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems Reset Firefox] feature via '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information''' and check before changing the default options. If there are any default '''Extensions''' in '''Tools''' ('''Alt''' + '''T'''), please also try to '''Disable''' them.
(To revert to the previous profile, close the new profile, start Firefox and choose the '''*.default''' profile. While the [https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles Profile Manager] is open, you can also delete the newly reset profile (the one containing random numbers)).
[https://support.mozilla.org/en-US/kb/Managing-profiles Managing profiles]
[https://support.mozilla.org/en-US/kb/Profiles?s=profile&r=2&e=sph&as=s Profiles Howto]

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