I cannot log onto firefox. When I try I keep getting the same message: sorry for the crash shall we restart? When I click on restart the same message appears. I ried re-booting but the same message appears. Please help.

Firefox might have crashed permanently, I don't know. I have tried repeatedly to log on but continue to get the same message "sorry we have crashed" I clicked re-start but the exact same message appears. Please help.

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
*Download the full Firefox installer and save the file to the desktop<br>https://www.mozilla.org/en-US/firefox/all/
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Similar Messages

I have about 80,000 photos on my Mac. I wanted to use icloud. I needed to download the newer version so, for 14.99 I downloaded. Problem is, now I have lost my photos! I tried 3x to but it always stops working. HELP!

I have about 80,000 photos on my Mac. I wanted to use icloud. I needed to download the newer version so, for 14.99 I downloaded. Problem is, now I have lost my photos! I tried 3x to but it always stops working. HELP!

What version of iPhoto did you have before upgrading to Mavericks and iPhoto 9.5?
OT

I keep getting a Warning that I'm running out of disk space. Even after I deleted all of my photos and e-mail I still show 0 available. Please help!

I keep getting a Warning that I'm running out of disk space. Even after I deleted all of my photos and e-mail I still show 0 available space. Please help!

Correct KiltedTim the iPhone does not have a disk drive, and it does give an error message about running out of disk space. I'm here searching for how to clear it and/or what causes it. A friends 8gb iphone 3G has started giving her that message. It is not jailbroken, has no videos, 400 songs, 20 apps. The system information says there is 0 bytes free. There is 4.6 Gb of "other" data taking up the remaining free space. None of the few apps on the phone I expect would take up that much space with data. Even her emails and saved text messages shouldn't fill 4GB. New iPhone coming in the next couple of days. Easiest to just reset the old one after the upgrade and redownload the apps to make sure not to mess things up.

I am trying to change my secondary icloud to become my primary account. When I try I keep getting a message to first delete my icloud from internet accounts then log back in. I just cannot seem to figure out how to do this. Any ideas?

I am trying to change my secondary icloud to my primary icloud. I've read several posts but can't seem to get any of those to work. It keeps telling me to change this I need to delete my icloud from internet accounts and sign back in. How do I do this though? When I go onto internet accounts, I don't see where I can manage this. Any help would be greatly appreciated!

To change a secondary account you have to delete/sign out of both accounts. After doing so, you can sign back in with the secondary account ID in System Preferences>iCloud and it will become the primary account. To delete an account from System Preferences>Internet Accounts, select it on the left sidebar, then click the "-" icon at the bottom to delete it.

HT204053 Icloud does not recognise my itunes log on and password. It is showing an error message saying that the log on is good for itunes but not for icloud and I cannot log onto icloud

I cannot log onto I Cloud as it is not recognising my apple ID used for my ipod on my pc?

Hello....I also can't login to icloud.com email to use the app Find my Phone...it says Your Apple ID must be used, etc, etc....
However, I found this post and signed in with my Apple ID and I have an IOS Iphone (like I mentioned, it's lost somewhere and I'm trying to find it).
I have set up ICould on my phone previously and have received welcome email from doing it. Can someone please help me use the App to find my phone!! I have no idea why I can't login online to Icloud.com
Thank you! I want to exhaust all options before buying a replacement one....

HT1923 With the new update, the itunes wouldn't install. I uninstalled everything. When I click to download itunes, it goes to the screen that congratulations on your download but nothing is downloaded. Please help.

I had issues with the new update to itunes. I did as the website instructed and uninstalled all components.
I went back to download and it acts like everything has downloaded
by stating congratulations but nothing had downloaded.
Please help/.
I need the itunes on my desktop (PC_)

Hi there, to authorize a computer, you open up itunes, and at the very very top lefthand corner, there will be a little window. Click on that, and it will present you with a list of options. From there, you go to the third option down, which says "Itunes Store," hover over it with your mouse, and it will give you another set of options. From there, you can see the two options, "Authorize" an "Deauthorize computer. Just click on "Authorize," enter in your apple ID and password, and your computer will be authorized! Hope I helped, ~Samuel

I am trying to remove the older version of iTunes but an error message appears saying that it cannot find the path to 'iTunes64.msi", and I tried the search option to find it on my computer but no such luck. Please help me

I am trying to remove the older version of iTunes but an error message appears saying that it cannot find the path to 'iTunes64.msi", and I tried the search option to find it on my computer but no such luck. Please help me

Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

I cannot log onto the App Store, the page appears when I call it from the dock or the Apple menu. I can call the log-in box from the menu bar, but on signing in the spinning icon just keeps spinning,(not the beachball). Any suggestions? Using 10.6.7 and u

I cannot log onto the App Store, the page appears when I call it from the dock or the Apple menu and I can call the log-in box from the menu bar, but on signing in the spinning icon just keeps spinning,(not the beachball). Using 10.6.7 and up-to-date on all software. Any suggestions?

Could be a third party app preventing you from being able to login.
Mac App Store: Sign in sheet does not appear, or does not accept typed text
If it's not a third party issue, follow the instructions here.
Quit the MAS if it's open.
Open a Finder window. Select your Home folder in the Sidebar on the left then open the Library folder then the Caches folder.
Move the com.apple.appstore and the com.apple.storeagent files from the Caches folder to the Trash
From the same Library folder open the Preferences folder.
Move these files Preferences folder to the Trash: com.apple.appstore.plist and com.apple.storeagent.plist
Same Library folder open the Cookies folder. Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Relaunch the MAS.

My MacBook Air, once pressed the power button, comes up with a file containing a question mark. I have tried re-starting it but this logo continues to appear and will not go. I cannot log onto my mac. Any suggestions as to what this is please?

My MacBook Air, once pressed the power button, comes up with a file containing a question mark. I have tried re-starting it but this logo continues to appear and will not go. I cannot log onto my mac. Any suggestions as to what this is please?

You need to reinstall OS X:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

When i try to download 'Get album artwork' I receive error alert with (-609) I have tried to download the artwork on the advanced tab, but still no success. My computer runs Windows 7 and the alert appears in my itunes which on my computer.Can you assist?

When i try to download 'Get album artwork' I receive error alert with (-609) I have tried to download the artwork on the advanced tab, but still no success. My computer runs Windows 7 and the alert appears in my itunes which on my computer.Can you assist?

Perhaps try the "Error -609" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

I keep getting an error message when I log onto Firefox and I can't figure out how to fix it, can you help?

Every time I log onto Firefox I get the following message:
"Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features."
I would like to fix whatever is causing this error message to appear, but I haven't found my, "application's profile directory" so that I can check for "read/write restrictions". My hard drive is 640GB with 554GB free space remaining.
I am running Windows 7 - 64 and am using Avast Internet Security 2013.

The Reset feature adds a folder on your desktop named Old Firefox Data. I recommend hanging onto that for a few weeks in case you discover something essential that the Reset feature left behind.
This article has a list of what is migrated and what is not during a Reset, in case you're curious: [[Reset Firefox – easily fix most problems]].

HT4356 I am trying to print wirelessly from my ipad to an epson stylus SX438W. The connection appears fine on both devices but the ipad cannot connect to the printer. It has been working fine for the past 4 months. Can anyone help?

I am trying to print wirelessly from my ipad to an epson stylus SX438W. The connection appears fine on both devices but the ipad cannot connect to the printer. It has been working fine for the past 4 months. Can anyone help?

Have you tried restarting the printer? Reboot the iPad as well.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Hi, I'm having a problem retrieving my missed calls. When I press the recents button it goes back to home screen. But when I press mail button and any other application the button works. I have tried restore but to no avail. Please help.

Hi, I'm having a problem retrieving my missed calls. When I press the recents button it goes back to home screen. But when I press mail button and any other application the button works. I have tried restore but to no avail. Please help.

I have exactly the same problem, happy a few days ago. Did you find a solution?

IOS 7 downloaded fine but I can't back up restored. Tried 3 times. Tried turning off iCloud. Now I can only receive texts and phone messages. I cannot make calls, retrieve phone messages or send any texts. When I try I just get a blank screen. HELP

I initially tried to do this at 11:39pm last night. I cleaned up my apps, backed up to my computer and then took the plunge. It downloaded fine, everything went ok until I tried to restore backup. I received a message that there was an error in iTunes and iPhone could not be restored. I tried this three times giving up at 2:00 am. I tried again at 7:30am. No fix. Now I can open up phone and browse in safari. I can get notifications that a text was received or a phone message left but I can't receive or make phone calls, retrieve phone messages, or access any text features. Also I have NO purchased apps. I use my phone got work and this has ruined my day - please help!!

I would start with going to O2 with the phone and making sure it's set up properly - maybe the SIM they gave you isn't quite right or their network isn't acknowleding it like it should.
Seeing as you've tried restoring to factory settings and resetting network settings, I'm assuming you've tried restoring the phone as new, just to see if that helped at all. If that didn't help, you definitely need to get in touch with O2 and work things out with them.
~Lyssa

HT204088 Dear sirs, Could you please help me on my problem with my apple ID I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working, My account have 50$ and stil

Dear sirs,
Could you please help me on my problem with my apple ID
I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working,
My account have 50$ and still didn't buy anything

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100546)

I cannot log onto firefox. When I try I keep getting the same message: sorry for the crash shall we restart? When I click on restart the same message appears. I ried re-booting but the same message appears. Please help.

Similar Messages

Maybe you are looking for