I cannot login to Creative Cloud. It logs me out immediately.
Whenever I try to log into Creative Cloud, I get the message that "You've been signed out".
Any ideas?
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
And, just in case you ever have this problem...
BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Similar Messages
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I still cannot login to Creative Cloud after 3 months. Your intervention had no effect. Please cancel my subscription, as already suggested by your technical expert. If I subsequently rejoin might that solve the problem?
Oliverfauve I am sorry you have faced difficulty establishing a connection between the computer and our activation server. If you have already completed the steps listed in Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html then I would recommend working directly with our support team. If you have done so already can you please post the case number so that I can review the interaction?
If you would like to cancel your membership then please contact our support team directly at Contact Customer Care. -
Cannot login to Creative Cloud admin console
trying to login to https://adminconsole.adobe.com/ and get this error:
We're sorry, but something seems to be wrong on our end. Please try again later. If the problem persists, contact customer support and they'll be glad to help you out.And a few minutes after posting the above I realised my error
I have three different Adobe IDs, two at work and one personal account. I was logging in with the wrong Adobe ID, one of my work accounts but the one that isn't the admin for our Creative Cloud membership.
Just thought it was worth posting something here in case anyone else suffers the same thing for the same reason. It was the small matter of logging in with a .net email address when it should have been the .com.
Feeling stupid now -
All Adobe apps have the "Sync Settings" button grayed out, and in the Creative Cloud app the prefs are grayed out. I think all these problems started with the last Yosemite 10.10.2 update. That was the same time my palates stopped working on dual monitors with any Adobe app. Help? Please? I already tried deleting the OOBE folder.
Yosemite sometimes has problems, often related to "default" permissions needing to be changed
-one person's solution https://forums.adobe.com/thread/1689788
-http://blogs.adobe.com/creativecloud/creative-cloud-and-yosemite/
-https://helpx.adobe.com/x-productkb/global/mac-os-yosemite-compatability.html -
Creative Cloud client logs me out
I have an issue where the Creative Cloud desktop client logs me out after 5-10 minutes, and then I have login manualle again. Also, the client does not remember my id or password, and there is not option to make it remember either. Very annoying.
I have Creative Cloud desktop apps installed on both work computer, and home computer, and both are acting same way. Running Windows 7 Professional, and Windows 7 Home Premium, both 64 bit.Hi Trond,
I wondered if some other software might be interfering with the operation of Creative Cloud? I'd try both launching Creative Cloud as an Administrator by right-clicking on the shortcut and choosing Run as Administrator. Also, try quitting other applications temporarily from the system tray and see if that makes any difference.
-Dave -
Creative Cloud keeps logging me out
Hey everybody,
I am using a student version of the Creative Cloud, and every couple of minutes (5-10 minutes) the creative cloud logs me off. So every time i want to start a programm i have to log in again, every time i get the software notification "trial: 0 days" and every time i have to log in on the creative cloud software, wait 2-3 minutes and then start photoshop or whatever. Then I always have to accept the license aggreements (i think i have accepted them about 15 times in the last 30 minutes.) and sometimes i get a "creative cloud now licensed for the user: *my email*". How can I fix that?? it is really annoying...It looks like this fixed the problem. Great job!
These are the steps/behaviour after i changed the filenames on the system.
1.Application Launch
2.Asks for Signin
3.Application Launches.
4.Creative Cloud manager in menubar stays greyed out and logged out.
5.Now i login in the CC manager in the menubar.
6.The CC manager disappears from menubar and popup comes up that says the user has to register.
7.Launching Adobe Creative Cloud again from Applications and Login.
8.Now i can update or install apps and it looks like it stays logged in.
My client wil keep me posted if the issue returns or not.
The Future Store
Adobe Dealer -
Desktop creative cloud keeps logging me out
When I go to log into the creative cloud it automatically logs me out. And I just purchased my subscription and cant even use anything.
HiMclunchy,
Please follow the steps mentioned below:
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
Delete the opm.db file.
Launch Creative Cloud.
Let us know if this helps,
-Pragya -
Creative cloud keeps logging me out when i log in
?? help me log in
Hi penoke,
try this one "You've been signed out" error every time I try to sign into Creative Cloud desktop application.
regards
Deto w -
I am correctly login Safari but since this afternoon I cannot get the creative cloud application to work. Help
I am correctly login Safari but since this afternoon I cannot get the creative cloud application to work. Help
-
Cannot connect to creative cloud
When I try to synchronize photoshop CC on my desktop PC I get the error "cannot connect to creative cloud". Photoshop and creative cloud are both "logged on".
How do I get photoshop to synchronize again ??
On my laptop I don't have this problem.Hi jfmvoers,
Welcome to Adobe Forums.
This error could also be because you have a bad network configuration. Or, you could have a proxy setting that conflicts with the Creative Cloud Connection.
Try turning on and off the "Turn Sync off" option.
Rename OOBE as OOBE.old
C:\Program Files (x86)\Common Files\Adobe\OOBE
C:\Users\<username>\AppData\Local\Adobe\OOBE
Download Creative Cloud desktop app and sign in https://creative.adobe.com/products/creative-cloud
Please reply for any assistance.
Thanks -
Cannot sign into creative cloud from 2nd computer, if try to use activation code error message is "oops, already in use"; cannot use creative cloud to access XI, want to use XI on more than one computer
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
http://forums.adobe.com/community/download_install_setup -
I cannot download the creative cloud i have havent got passed the first step
I cannot download the creative cloud i have havent got passed the first step
Maybe you are taking the wrong first step. What is the first step that you have not gotten passed yet?
-
I cannot get the creative cloud application to open.
I cannot launch the creative cloud app. When I click to launch it, nothing happens.
Using Windows 8.1App doesn't open | Progress wheel spins continually
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html -
have Creative Cloud Subscription- Windows 7 ultima--16GB ram memory-Photoshop cc 2014 updated- I cannot find the Creative Cloud Libraries instead I get My Libraries that I have not created- I cannot find the Assets tab. Tried several links no solution. How can I get the Creative Cloud Market Library?
kglad,
Thanks for the suggestion but I have attempted this many times to no avail. As I said in my original post, "I have researched this problem on this forum and the Adobe site and believe that I have tried everything over the past week."
It is very late here (I am in Greece). I will have a further attempt in the morning. The windows machine is hut down. Thanks for your help.
Bob -
How can i get a free download, i tried but its impossible, now, and when i sign up on creative cloud for logging in, said now you are exit .
If you have exhausted your free trial period on your computer, even if you didn't actually get to try it, short of wiping and reinstalling your entire system from scratch you're not going to be able to extend the trial period. If there was a way, there would be people who would take advantage and just never subscribe.
-Noel
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