I cannot make backup on BlackBerry server for my Q10

Hello, I need somebody to advise why my Q 10 cannot be backed up on Blackberry server!. does this related to my country location? Kuwait!

ziadadel wrote:
the legacy system enable me to back up my mobile everyday automaticly, but this is not
Yes, to BlackBerry Protect. But, as I said, BB Protect is not, IMHO, to be considered a FULL AND COMPLETE backup. For legacy, only when it was supplemented by other processes could a FULL AND COMPLETE backup be accomplished.
But, with BB10, lacking the Protect component does not mean that daily backups cannot be achieved. They just must be achieved in a different manner (e.g., via LINK, by using an OTA service to keep Contacts and Calendar synced, etc.).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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