I cannot ope PDF files that are within a web link. Neither Safari nor Firefox will work. If I receive a PDF file as an email attachment, I can open it with either Adobe or Preview. I'm running 10.6.8 on an iMac.

I'm going to re-state this. Several weeks ago, I had installed Security Update 2012-004 on my iMac. I'm running Snow Leopard 10.6.8. Immediately afterwards, my Mail 4.6 was GONE. Mail 4.2 was there, but the system would not open it. The Apple Support Communites quickly solved my problem. The problem lay within the Update. Now, I cannot open PDF files that are contained within a website, i.e. a lunch menu that is on a restaurant website. This happens on both Safari and Firefox. If someone sends me an email with an attached PDF file, I can open the file with either Adobe or Preview. This is happening only on my iMac. My MacBook Pro, also running Snow Leopard 10.6.8 has not experienced either the first or second problem. Thanks for any help you can offer.

fomamac2guy wrote:
Now, I cannot open PDF files that are contained within a website, i.e. a lunch menu that is on a restaurant website.
Does this help with Firefox?

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Neither Safari nor Firefox will display PDF files. Anyone know how to solve this? Safari vs. 5.0.5. MAC User. Thanks

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Quit Safari.
Go to /Library/Internet Plug-Ins/
Move these filess to the Trash.
PDF Browser Plug-in
AdobePDFVieweer.plugin
Relaunch Safari. See if that helped.

I recently purchased an Iphone 6plus and I am receiving pdf attachments that are shown as winmail.dat attachments on the phone. When I check e-mail via my macbook pro the attachment is a pdf and I can open it. Why is this happening?

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I had this problem too after i upgdatd to OS X Mavericks... only the songs on my iphone 5s that i purchased from itunes would play.
i read something about it being a syncing issue. when you plug your phone into your computer with the usb cable, the person said to switch from automatic syncing of itunes to the "manual" option. mine was already set to manual so i wasn't sure anything would work. BUT, when i plugged my phone into my computer, it started to sync all of my music on my phone again (top of itunes bar where song playing/time is listed said "now syncing 123/534 songs to x's iphone"). once that was completed, i checked the music app on my iphone and everything was back to normal!
so, i would suggest setting your music syncing settings to manual if you haven't tried that yet!
hope this helps!

Neither Safari nor Firefox can view PDF files on the web - they appear blank?

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any suggestions? I keep all of my software updated and have Acrobat 9 as part of the CS5 suite on my system.

Try this...
Quit your browsers then open the Finder.
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Type or copy/paste: /Library/Internet Plug-Ins
Click Go then move the Adobe PDF browser plugin to the Trash.
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Thank you Pat!!!
Craig Ekonomos
[email address removed]

I cannot open any pdf files that are saved to my computer. Keep getting error 507:507

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Thank you Pat!!!
Craig Ekonomos
[email address removed]

I cannot open pdf files that are emailed to me. Can anyone help?

I cannot open pdf files that are emailed to me. Can anyone help? I have adobe reader XI.

What operating system? Email client? What exactly means "cannot"?

Why can't I open/see PDF files that are embedded in an email or sent through the internet?

I can read/see PDF files that are attached to an email, but I can't see/read them if they are embedded in an email or sent through the internet.

I have a similar problem. I can open, read, and save PDF files, but I can't view my online bank statement on my Mac. The statement opens automatically if I use a PC, but on my Mac the page says I need Adobe Reader to view my statement. I already have the latest version of Adobe Reader. The problem seems to be that that the plugin only goes to the Libray. It doesn't get installed into Safari or into FireFox either.

Hyperlinks to XLS, DOC, and PDF files that are included in a .chm file work intermittently.

SUMMARY
Hyperlinks to XLS, DOC, and PDF files that are included in a
.chm file (and the Baggage Files) only work intermittently. The
only solution appears to be deleting the Temporary Internet Files.
PROBLEM
1. I place the XLS, DOC, or PDF file in the Windows
sub-directory that corresponds to the RoboHelp project sub-folder
where the topic in which I’ll place the hyperlink exists.
2. I open the help project in RoboHelp HTML.
3. I right-click on the project’s Baggage Files
sub-folder that corresponds to the Windows sub-directory in which I
placed the XLS, DOC, or PDF file (in step 1).
4. I import the XLS, DOC, or PDF file.
5. I open the topic in which I’m going to place the
hyperlink in the WYSIWYG editor.
6. I “drag and drop” the Baggage File into the
topic (in the WYSIWYG editor) to create a link to it.
7. I save the changes and then generate HTML (.chm) help.
8. I open the .chm file and click the hyperlink. The XLS,
DOC, or PDF file may or may not open.
9. When the hyperlink works correctly, for DOC and XLS files,
a “File Download – Security Warning” dialog box
appears asking, “Do you want to open or save this
file?”. The buttons that are available are
“Open”, “Save”, and “Cancel”.
These buttons work then as one would expect. (When the hyperlink
works correctly for a PDF file, it simply opens the PDF file in a
new window; there’s no prompt to save, open, or cancel.)
10. When a hyperlink does NOT work, for DOC, XLS, and PDF
files, no dialog box or other visual message is displayed. Instead,
the sound that is associated with the “Exclamation”
program event is played (the “Windows XP
Exclamation.wav” file is the WinXP default).
Other Notes:
- The hyperlinks ALWAYS work when I view a topic using the
“View Selected Item” function (Ctrl+W) in the RoboHelp
HTML project.
- Once a hyperlink stops working, it will not start working
again until I delete all the Temporary Internet Files.
- A hyperlink will stop working even if Internet Explorer
(iexplore.exe) is closed the entire time.
WORKAROUND
Through trial and error, I have discovered that if a
hyperlink stops working, I can get it to work again using the
following steps:
1. Leave the .chm file open.
2. Open Internet Explorer.
3. Click Tools>Internet Options….
4. From the “Internet Options” dialog box, select
the “General” tab.
5. Under the “Temporary Internet Files” section,
click the “Delete Files…” button.
6. From the “Delete Files” dialog box, select
“Delete all offline content” and then click
“OK”. The files are deleted and the “Delete
Files” dialog box closes.
7. Click “OK” to close the “Internet
Options” dialog box.
8. Without closing Internet Explorer and without re-starting
the .chm file, all the hyperlinks that didn’t work before
will now work.
GENERAL SYSTEM INFORMATION
- Windows XP Pro, SP2
- Internet Explorer 6.0.2900.2180
- RoboHelp X5, 5.0.2 Build 801
- HTML (.chm) help project files exist on my local machine
- HTML (.chm) help file is run from my local machine
- Project is under RoboSource version control
TEMPORARY INTERNET SETTINGS
- “Check for newer versions of stored pages” is
set to “Automatically”
- “Current location” for the Temporary Internet
files folder is set to “C:\Documents and Settings\My
Username\Local Settings\Temporary Internet Files\”
- “Amount of disk space to use” is set to
“594” MB
“View Files…”
- An XLS or DOC file will be listed here if I click its
hyperlink and then click either “Open” or
“Save” from the “File Download – Security
Warning” dialog box.
- A file will appear here even if I click “Save”
and then click “Cancel” from the subsequent “Save
As” dialog box.
- If I click “Cancel” from the “File
Download – Security Warning” dialog box, the file does
not appear in the Temporary Internet Files folder.
- When a file does appear in the Temporary Internet Files
folder, its Internet Address is displayed similar to the following:
“ms-its:C:\PrimaryProjectFolder\ProjectName.chm::/SubFolderName/FileName.xls”
“View Objects…”
Here’s a list of all the program files that appear:
- “Microsoft Office Template and Media Control”
(Last Accessed 12/13/06) (Version 12,0,6024,0)
- “Shockwave ActiveX Control” (Last Accessed
12/14/06) (Version 10,1,4,20)
- “Shockwave Flash Object” (Last Accessed
12/18/06) (Version 9,0,28,0)
- “Windows Genuine Advantage Validation Tool”
(Last Accessed 12/14/06) (Version 1,5,722,0)
- “WUWebControl Class” (Last Accessed 12/13/06)
(Version 5,8,0,2469)
Today is 12/18/06 so the only program file that is listed as
having been “Last Accessed” today is the
“Shockwave Flash Object”.
REQUEST FOR HELP
I really want to include certain PDF, DOC, and XLS files in
their native format in a .chm file. However, I need a better
solution to my problem than the one I discovered. What I really
want is to avoid the entire problem altogether.
Have anyone seen this before or have any suggestions?

You wont be able to do that. The embedded objects would appear as images only.

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Not sure the issue is related to the itunes upgrade but it is a strange coincidence.
Also having a problem becuase my pc runs outlook 2002 which is not compatible with itunes 7 and my calender cannot be syncronised. Don't know whether the two issues are related.

Kudos to Randy. Thanks a lot; this worked for me. I simply opened itunes (and minimized it) with my ipod connected, opened "My Computer," right-clicked "IPOD" and ejected it. As soon as the icon in My Computer showed that it was ejected I quickly maximized itunes, clicked IPOD, and clicked the update button. Wah lah! iPod updated. Hope that helps the rest of you out there with this problem! Thanks again!
Windows XP

Can't print a PDF file that is within a ZIP file.

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ZIP files can be handled in many different ways. If you have a program like WinZip or 7-Zip installed, they will handle it.
If not, Windows will handle it. The message you quote indicates that your situation is handled by Windows, which seems to have a problem with it. Could be caused by recent Windows updates.
Definitely not an Adobe Reader problem.

HT1351 Whether or not I sync items on iTunes to my ipod, I cannot eject the ipod because a message keeps coming up and saying that my ipod cannot be ejected because it contains files that are being used by another application. How do I fix this?

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Hi newipoduser,
Here are some possible solutions:
Do you use musicmatch jukebox on your computer? If you do, you have to go into task manager on windows and end process mim.exe. It interferes with disconnecting ext devices
Empty your "trash/recycle bin."
If that doesn't work, try quitting all your programs, especially music-type programs, basically things that look for mp3's etc.
if that doesn't work, "log off" then "log on" and that should refresh/purge your OS system.
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Hope one of these helps!
Cheers,
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Ipod cannot be updated because it contains files that are in use by an

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I cannot ope PDF files that are within a web link. Neither Safari nor Firefox will work. If I receive a PDF file as an email attachment, I can open it with either Adobe or Preview. I'm running 10.6.8 on an iMac.

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