I cannot open a downloaded PDF document, why? I
I cannot open a downloaded PDF document, WHY?
My MacBook Pro (2.5 Ghz Intel Core i5) is running OS X 10.9.4. Here is what happens when reading an online user manual that I want to save to the Desktop and read later as a PDF file on my iPad or phone. With Safari I will select "Export As PDF" and the file shows up on the desktop. Even after multiple trials, there will be a dialogue box indicating the file cannot be opened. If I check the file info, the size is "zero." Trying to save the file as a pdf using the Print menu yields the same results. I have tried both of these methods using Preview, Adobe Reader, and PDF Pen Pro. This strange behavior also occurred several weeks ago and I finally abandoned the effort. But when the same thing happens twice, it becomes an issue that needs to be resolved.
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I cannot open password protected PDF document having attachments on my OS X (v 10.8.4) with Adobe Reader X nor XI. The reader crashes. The same document using the same password opens fine on the laptop and Windows systems wheni it is fetched from a secure mail server. Why?
Moved to Adobe Reader
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I have had this problem several times lately: I cannot open a downloaded pdf file. The error message reads: "The file couldn't be opened because it isn't in the correct format." But, of course, it is a pdf file.
My MacBook Pro (2.5 Ghz Intel Core i5) is running OS X 10.9.4. Here is what happens when reading an online user manual that I want to save to the Desktop and read later as a PDF file on my iPad or phone. With Safari I will select "Export As PDF" and the file shows up on the desktop. Even after multiple trials, there will be a dialogue box indicating the file cannot be opened. If I check the file info, the size is "zero." Trying to save the file as a pdf using the Print menu yields the same results. I have tried both of these methods using Preview, Adobe Reader, and PDF Pen Pro. This strange behavior also occurred several weeks ago and I finally abandoned the effort. But when the same thing happens twice, it becomes an issue that needs to be resolved.
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How do I get back to just clicking on a pdf document and having it open up. My XI trial ended and now I cannot open up any pdf docs.
The trial has ended but you still have the software. This is on the assumption you will want to buy it. If you don't, then uninstall it
* the usual way for Windows
* run the uninstaller app for Mac (don't just trash it)
You may then need to repair or reinstall Adobe Reader, and you will be back how you were. -
I got the trial for Acrobat XI. The trial period ended. I bought the subscription. Now, every time I try to open up a pdf document, the trial window opens and the pdf does not open. This is urgent and I need to open the document up now. If I cannot fix this problem quickly, I will cancel my recent order. Please help.
Hi Todd,
On the trial Window you need to click on 'License the software' and use your Adobe ID to license the software.
The purchased subscription is linked to your Adobe ID.
Regards,
Rave -
Hi,
Since upgrading my Mac OS X from 10.6.8 to firstly, 10.8 and then, 10.9, I have not been able to open new pdf files on either Preview or Acrobat Reader.
I can still open previously downloaded pdf files but not new ones.
I can still open new pdf files online. However, when I save a pdf to my computer, I cannot open them anymore.
I upgraded to 10.8 a couple of weeks ago and then accepted a free upgrade to Maverick (10.9) this morning. I was hoping that by upgrading to Maverick, I would be able to open pdf files again but alas, that is not the case.
I really need to open pdf files as a matter of urgency as I do this on a daily basis. I am not a computer whizz so if anyone can help find a simple yet effective solution to my problem, that would be much appreciated.
Thanks!When I try to open a downloaded pdf file, I receive this message:
"It may be damaged or use a file format that Preview doesn’t recognize."
Yet, when I try to open pdf files downloaded whilst still using Mac OS X 10.6.8, they open as normal. So what is the problem, please?
I have deleted Adobe Reader and re-installed it. Yet, it follows the same pattern as above. The same is true of Preview. It's really frustrating because it means I can only open new pdf files using Safari (so I have to be online to do this). I need to be able to open pdf files when I'm offline as well.
Thanks. -
Adobe Reader for iOS cannot open IRM-protected PDF documents.
Hi,
trying to open IRM-protected documents on an iPhone or iPad.
(Reader-version is 10.1.0 (49458) - on iOS5 final).
When X509-authentication and anonymous authentication is switched on,
there is an error-message, that the connection to the IRM-server failed.
When only "Username/Password" authentication is switched on,
there comes an different error like "Error opening the document".
In this case, LiveCycle-WWW Server only shows two successful calls to server/info/ , but the next POST to /rmws/rest/secure/license/consume is missing
2011-10-20 12:27:33 192.168.0.42 GET /rmws/rest/secure/server/info - 443 - 192.168.10.10 HTTP/1.1 Adobe%20Reader/10.1.0+CFNetwork/548.0.3+Darwin/11.0.0 - lcrm.devrms64.local:443 200 0 0 389 1647 15
2011-10-20 12:27:33 192.168.0.42 GET /rmws/rest/secure/server/info - 443 - 192.168.10.10 HTTP/1.1 Adobe%20Reader/10.1.0+CFNetwork/548.0.3+Darwin/11.0.0 - lcrm.devrms64.local:443 200 0 0 389 1647 15
which authentication-methods are supported for IRM-docs on iOS?
what could be the problem?
Thanks,
DilettantoDilettanto
I have tried testing this and have had mixed results... I was able to successfully open an RM'd PDF from one server, but receive a connection error when trying to access a document protected by a second RM server that I have access to. The error reads...
"Access to this document is restricted by this remote server: xxxx.xxxx.com, however we are unable to connect to it at this time. Please try to open it later. If you continue to see this message, check whether your device is supported by the server."
Is this the same error that you are seeing?
What version of Rights Management (LiveCycle) are you using? Can you access the server that LiveCycle is running on over HTTPS from a browser? This will help determione if the SSL certificate is trusted on the device.
I am testing using Reader for Android version is 10.1.0 (49458)
Regards
Steve -
Why am I recently receiving an error message when trying to download pdf documents from the web? The message reads: "cannot export document" I've updated Adobe and all software updates are current. The first indication of a problem was when I opened a pdf that I thought downloaded, but the file is blank. Now that doesn't even happen. Any help would be tremendously appreciated! Thank you, KB
I know man what your saying. I should have written it down when it happened last night. I figured if anyone had had the same issue they might know the reason. I'll try doing a test recording today and see if the same issue arises. Meanwhile, if anyone has this happen to them please let me know. Thanks
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I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?
Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X. -
Why can't I open or download PDF files in Firefox
Why can't I open or download PDF files in Firefox. In Safari PDF files open automatic. Firefox won't open anything.
Does this help?
https://support.mozilla.org/en-US/kb/pdf-files-are-blank-and-cant-be-downloaded- mac -
I am trying to upload a downloaded pdf file, but cannot open the downloaded files
I am trying to open 2 downloaded pdf files (ticketmaster tickets) from 4/23/11 so that I can upload them to stubhub.com and sell them. I can't even open a pdf file that I downloaded today? Plus, the pdf files are not being saved in my download file on my C disk as I have specified. Any suggestions?
I am 99.9% certain that all pages were uploaded. You can confirm this by downloading it and checking to see that it's all there.
The problem is that the file previewer within Workspaces.acrobat.com only displays the first 50 pages.
You might try our other file storage service at files.acrobat.com. The previewer there displays all pages of uploaded PDFs. -
Greeting
I am not being able since last week to download PDF document from email to ibooks. Once the PDF document in the email open it is shown as image document and cannot be downloaded to ibooks. This recent problem is also experienced in my ipad mini. Currently, i have to download the PDF document to my ibooks via the itunes only
Appreciate your helpGreeting
I am not being able since last week to download PDF document from email to ibooks. Once the PDF document in the email open it is shown as image document and cannot be downloaded to ibooks. This recent problem is also experienced in my ipad mini. Currently, i have to download the PDF document to my ibooks via the itunes only
Appreciate your help -
Error on Sales Order - u201Cyou cannot open rows in the document"
Hi everyone,
Does anyone have any idea why this error would be occuring when a user tries to add a sales order?
u201Cyou cannot open rows in the document [sales order u2013Rows u2013 Rows status] [line0] [Message131 -194]?
If the user closes the sales order and then recaptures it, the sales order goes through. As you can imagine, the order clerks are getting a bit angry when their large orders have to be closed.
Thanks.
Kind regards,
Simon CarolinHi
If it is affecting your business severly ,log a support to SAP .Meanwhile ,
Lets start some troubleshooting your system
1.Are you using formatted search in Sales Order
2.Are you using sp_transaction notification
3.Did you do any changes in your system recently like upgrade ,
4.Is it happen only to certain item or BP
Hint :
1.Disable all addon
2.Disable your formatted search
3.Disable sp_transaction notification
4.Try to create a sales order and .,
Does error occur again? Please also specify your SBO version and Patch level
<Note> Try test your issue test environment
This will help to narrow down
Thank you
Bishal -
I cannot open my recent numbers documents
I cannot open my recent numbers documents because I get the message saying I need to download the latest version from the App Store although the App Store says I have the latest version (09 v2.03 is installed) I cannot do anything. I have tried quitting everything & restarting. Just keep getting the same error message and it refuses to open
Mark,
Unfortunately, the preference in Finder's Get Info doesn't work for setting a default since the file names are identical. Some users here have gone into the Applications folder and changed the filename of one of the apps to distinguish them.
A decent workaround is to make sure you have Quite both Numbers apps and look to see if either is on the Dock. If so, drag the icon off the dock. Then use Spotlight to search for Numbers. Two apps will be found:
Numbers - Applications and Numbers - iWork. Choose Numbers - Applications by clicking on it to launch the app. When the Numbers icon shows up in the Dock, Right-Click the icon and choose Options > Keep in Dock.
Henceforth launch from the Dock rather than from the document. To open documents, you can use the File menu in Numbers, or you can drag the file to the Numbers icon in the dock.
I've read that if only one version of Numbers is running, that's the one that will be used if you simply double-click a document name or icon. I haven't confirmed that.
Jerry -
Please HELP! i cannot open any Adobe PDF files anymore. i DL the new version XI and since no files have opened - so i recently uninstalled it and re-installed adobe reader 9 but i am having the same problem - no pdf files open and its really causing a problem as i can not open any work documents. please help
Three things to try (Reader XI)...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
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