I cannot open a pdf on mac - am running 17.0.1 on mac os 10.6.8
Hi, I cannot open a pdf on mac - am running 17.0.1 on mac os 10.6.8.
I followed the instructions here: http://support.mozilla.org/en-US/kb/pdf-files-are-blank-and-cant-be-downloaded-mac?esab=a&s=pdf+mac&r=0&as=s but the problem is not fixed - I just get left with a blank screen in a new tab when trying to open pdfs (the downloads folder is also empty).
For example here:
http://unetealfuturodeltrabajo.files.wordpress.com/2012/12/esthetic-world-dic-2012.pdf
You may need to both change your Application preferences AND disable the Adobe Acrobat plugin. To disable the plugin:
Tools > Add-ons > Plugins category
Any luck?
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Hi Charlie,
First, thanks for responding. These are mostly emails with attachments or documents that I have. I download them and once I open them the page is blank. I also cannot look at them in Preview. The same problem. I called Apple and they said they assume I have an older software version. They are going to send new software. I am not really sure this will solve my problem. If you have any suggestions, please let me know. Thanks! -
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Thank´s a lot!Found the solution online!
An easy way to locate a file is to open the Finder. From the menu bar click Go > Go to Folder
Type this in exactly as you see it here > /Library/Internet Plug-ins
If you see the PDF Browser plugin, move it to the Trash.
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I cannot open a PDF in either Chrome or Firefox. I have uninstalled and reinstalled Adobe Reader XI.0.09 and restarted my computer. This is the error I receive: Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download. For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader. Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Or http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
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I cannot open a PDF attachment. Get message saying Preview does not recognize it. What is Preview?
Cannot open a PDF attachment. I get a message saying Preview does not recognize it. What is Preview?
CLICKY CLICK---> Preview - Apple Support
Care to share which OS you are using?
===========
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
Click on your name Welcome "your name."
Click on your name link
Click on the BIO tab. Scroll down to the bottom till you see "My Products." This is the section where you can edit your profile.
CLICKY CLICK-----> Help us to help you on these forums -
Cannot open some PDFs on Macbooks
Hi folks! I have Macbook (2008) and Macbook Pro (2010) and both cannot open some PDFs. I got an error message 'there was an error opening this document. the file is damaged and could not be repaired'. I tried to use Mac's Preview, Adobe's Acrobat (9 and 10, with latest updates) and Adobe's Photoshop CS5 - none did work. Both laptops have OSX 10.6.7 with all latest updates. The funny thing is that files work fine in old Adobe Acrobat 6 Pro on Windows XP though before opening it shows a message that the file was created in newer version of software and you should update yours but then it opens the file.
The problem is completely random and I cannot find any correlations with Acrobat's options/settings. Does anyone have any ideas?Since you say that the file opens in Acrobat 6, why don't you do a Save As in that version to rewrite the file. Then it may work. (Basically, the file sounds corrupted.)
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Mac HD/Library/Internet Plug-ins
Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files
Mac HD/Applications
Trash the Adobe Reader app
[user]/Library/Preferences
Trash the com.adobe.Reader.plist file
To access the [user]/Library, hold the "Option" key and click "Go" from the FInder menu.
Mac HD/Library/Application Support/Adobe
Trash the Reader folder (the whole folder)
Empty the Trash.
Download the FULL installer here: http://get.adobe.com/reader/enterprise/
Quit your browser and reinstall Reader.
Launch it from the Applications folder and accept the license agreement.
You should have no problems downloading PDFs with Safari.
Unfortunately, ANY PDF that says it's damaged.... is. You'll have to trash them. -
I have downloaded adobe reader on but cannot open any pdf
I have downloaded adobe reader to my mac, but cannot open any pdfs. Please help!
What PDFs? What Mac? What version of OSX? Does Reader evben make a blip on your screen/ jump in teh dock/launchpad?
Mylenium -
I cannot open a pdf file with aol e-mail. I went to preferences in Adobe Reader but did not know what to enter for Incoming IMAP and outgoing SMTP. I can open pdf files from windows explorer as I have associated .pdf files with adobe reader. My operating system is windows 7.
When I try to open the pdf file within aol e-mail I get a message: 'Your security settings do not allow this file to be downloaded'. I have not changed my security settings (Tools, Internet Options, security).Or http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
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Cannot open a PDF within IE9 on Windows 7
Hello,
I am experiencing an Adobe Reader 10.1 issue with computers running Windows 7 32 bit with IE9. When the user goes to a SharePoint page and tries to open a PDF we see the following error:
"There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (1:1)".
There is no other instance of Adobe Reader running. The user accounts that log in are domain user accounts and have user level security access. They can open PDF files that are stored locally on the hard drive but they cannot open any PDF that is listed on a SharePoint page and only see the error message stated above.
I have been looking at different forums. I have tried the suggested fixes but none of them have worked.
I have tried the following things but they did not work:
Repaired\Reinstalled Adobe Reader
Unchecked the "Display PDF in browser" setting
Made sure "Do not save encrypted pages to disk" was unchecked
Run the SharePoint page in compatability view
On one of the Windows 7 computers I created a local user account. Added it to the local Users group. Logged in and launched IE9 and navigated to the SharePoint page. I clicked on a PDF link and received the same error as stated above. I then moved this new local user account to the Power Users group and performed the same test with the same results. I moved this local user account to the Administrators group and now I am able to view PDF files within the IE9 browser. I tried this with other administrator accounts and all works fine. So it appears to be a security rights issue. I looked at the GPO's and did not notice anything that would cause this issue. Of course, I am not a AD guru so I might have missed something.
I have loosened security rights on several Adobe directories but that did not work.
I need to have domain users with user level security access to be able to view PDFs in the IE9 browser. Any help is greatly appreciated.thanks Jono But I cannot see any option to set Target Version.
the options I have are XDP Preview format and PDF Render Format which are set to Acrobat 7 static PDF form.
I have set a permissions password on the form using Acrobat 8 and under Password security settings , I have set the compatibility as Acrobat 5.0 or later. However, When I look at the form properties by opening the same form in LiveCycle, the compatibility still shows Acrobat 8 static PDF form.
How do I get this form to be opened by users in Adobe 7?
Appreciate your quick response. -
I cannot open a .pdf in an incoming mail (Outlook 2010) with Acrobat Pro XI. It will only allow "preview". I have to copy and paste the .pdf to my desktop and then open it. What do I do to restore the 2x click in Outlook to open the .pdf? As of now, I get the following bracket opening on screen when I click on the Acrobat icon for attachment within the email: Thank you
Adobe Acrobat has stopped working
Windows can check online for a solution to the problem.
-Check online for a solution and close the program
-Close the program
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 11.0.7.79
Application Timestamp: 536b812b
Fault Module Name: Acrobat.dll
Fault Module Version: 11.0.7.79
Fault Module Timestamp: 536b80ff
Exception Code: c0000005
Exception Offset: 00cbf281
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHi Gary,
I have seen this issue occur with users who have this registry setting missing or have improper permissions.
When you double click the attachment to launch the pdf it is saved and opened from the temporary folder unless saved specifically to a location.
If you dont have the below mentioned registry key or improper permissions then attachments fail to open.
Please heck if the following reg key exists:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
or
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\Security
Value Name: OutlookSecureTempFolder
If the value exists, and if the value contains a valid path, Outlook 2010 uses that location for its temporary files.
If the registry value does not exist, or if the value points to an invalid location, Outlook 2010, Outlook 2007, or Outlook 2003 creates a new subdirectory under the Temporary Internet Files directory and then puts the temporary file in the new subdirectory. The name of the new subdirectory is unknown and is randomly generated, depending on your version of Outlook.
Please check the following key:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
Note the location for: OutlookSecureTempFolder key
Check if the same folder exists in the following location and if not create a corresponding folder in the location on C:\Users\<User account name>\Appdata\Local\Software\Microsoft\Windows\......
Regards,
Rave -
Cannot Open a PDF File Created in Acrobat 9.0
My associates cannot open a PDF that I have created from Word 2007 using Acrobat 9.0 if I save the PDF to our network. They can open the PDF if I email the file to them as an attachment. Does anyone know what the problem might be?
It may depend on how you transfer the PDF to the network. Saving to a network seems to have mixed results with Acrobat and always has. Try saving locally and copying to the network drive. If you are transferring the file with FTP, be sure that you use binary file transfer.
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Cannot open multiple PDFs in Acrobat Reader X
Ever since upgrading to Acrobat X, I cannot open multiple PDFs. With all previous versions over recent years, up to version 9, I could select multiple PDF files in Windows Explorer, hit Enter, and it loaded them all. Then I could Ctrl+F6 to switch between the documents. Quick and Easy.
Now, if I try this with just 2 PDF files, it loads one and then locks up, almost stalling the PC, with each session of Acrobat taking about 40-45% of processor power. I have to crash out of it.
Help!
[P.S. As an aside, I don't like this floating toolbar that only appears if you happen to move the mouse over the bottom part of the screen. I suppose it's a "neat idea" from one of the programmers trying to be clever. Well guys, it is not user friendly. As a former Software QA and Product Manager, one of my design adages was "DON'T MAKE ME GUESS". Please think again.]In my case: v10.1.1 would not open more than one pdf at a time on a user workstation (although mine did) so I tried disabling protected mode and made sure the large image display setting was correct.
To no avail. Reinstalled version base version 10, checked the same settings...no joy
Also tried repairing the install and re-updated from the base v10...still no love
Solution for me: Opened reader X, under Help-->Online Support, there is an option to generate a system report which availed the following:
Graphics Card: NVIDIA GeForce FX 5200
Version: 7.15.10.9685
Check: Not Supported
And of coarse the most recent driver was already present. Had to go back to v9.4
All good now. Hope this saves someone a few hours!
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