I cannot open a photo in my CS6 product. I can see the photos on the bottom of my screen, but when

I cannot open my photos in my CS6 product. I can see the photos at the bottom of my sdcreen, but when I try to open one, I see the little blue circulating circle for about three seconds, then it changes to a plus sign, and nothing else happens.

Which Creative Suite 6 software title in specific are you referring too?

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I have photos on a cd which I'm trying to open . If I click on them I can see the picture in the preview, but when I double click it doesn't recognise the picture. They are all in .jpg format. Tried copying them but it said some data cannot be read.

I have photos on a cd which I'm trying to open . If I click on them I can see the picture in the preview, but when I double click it doesn't recognise the picture. They are all in .jpg format. Tried copying them but it said some data cannot be read. The files exist but I just can't seem to view them

Select one and hit the Space bar to view it in QuickLook. Use the forward arrow keys to move from file to file. If the file can't be viewed in the QuickLook mode then the file is damaged and probably can't be copied or moved.
You could try a photo file recovery application like MediaRECOVER which can scan the memory card and tell you what files, if any, can be recovered before you have to purchase it.
OT

My video i have successfully worked on for seven days now won't open at all. It says there is no sequence of this type found... But in the very bottom bar I can see the whole project load. But the only option from the error screen is exit out of Premier

My video i have successfully worked on for seven days now won't open at all. It says there is no sequence of this type found... But in the very bottom bar I can see the whole project load. But the only option from the error screen is exit out of Premiere Pro CC. I am on a PC withe Windows 8.1 and apps are up to date. Thanks much for any help!!

Hi Bryan,
My video i have successfully worked on for seven days now won't open at all. It says there is no sequence of this type found... But in the very bottom bar I can see the whole project load. But the only option from the error screen is exit out of Premiere Pro CC. I am on a PC withe Windows 8.1 and apps are up to date. Thanks much for any help!!
Sounds like an activation issue. Quite Premiere Pro. Sign out of Creative Cloud. Restart Premiere Pro. Sign back in: http://bit.ly/CC-sign-out
Hope that works for you.
Kevin

In iphoto I get the mesage "The volume for [picture] cannot be found" What does this mean? I can see the pictures

iphoto message is "The volume for this photo cannot be found." I can see the pictures but cannot move them?

The "volume" is referring to the picture's location, i.e. hard drive, etc. In any case there is an iPhoto forum where those experts are. Post there.

How do I open additional tabs in Firefox Home? I can see the tabs screen but it's blank and I can't find a way of opening a page in a new tab. Using an iphone 4 with ios 4.3.1.

How can I open more than one tab in Firefox Home on an iphone 4 with ios 4.3.1? I can access the tabs page but all the entries are blank and I can't find a way to open a new page in a new tab.

That doesn't fix the problem which seems to be more of a bug, but that's a great solution. In fact I think I like that more than right clicking. Thanks.

Am I able to use Microsoft Office when i switch users on my Macbook Air? I can find the applications, Excel Word etc, but when I try to open them it keeps taking me to a software update for Microsoft Office. Any tips on what to do???

I use 2 accounts, one for work and one for personal.
I have Microsoft Office, in my applications, and I can find it in my work user account, but when I try to open it, it keeps doing start up for Auto updates. and wont open the application. It works fine in my personal (Admin) account which is where I did migration when I bought the laptop. And I've looked on here for similar problems, and everyone says if it's in your applications it should work, but I can't open mine.
Anyone know what I can do?

Go to the main Library folder and look for a folder called Application Support / Microsoft.
There are a few folders in there, and you may have to do some digging. In one of them (mine is called MAU2.0), there should be a file called Microsoft Autoupdate. Open it.
It looks like this:
check the button for manual updates.
That should let you open the apps without triggering an automatic update.

When i try to load certain page, the system crashed and the bottom panel states " stopped" but when I close and open firefox again,it can't and I get this message that says my firefox is still running and to open the browser i need to restart the compu

while browsing suddenly the system crashed and the bottom panel says " stopped".When closed and re-opened, I got a prompt that says firefox is still running and i have to close to open again or have to restart the computer but it doesn't work
== This happened ==
Every time Firefox opened
== just happened

You get message "firefox is still running" and computer restart doesn't help you. Try the advice below.
Make sure Firefox isn't running (end firefox.exe process in Task Manager or restart computer)
Find your profile folder
C:\Documents and Settings\USERNAME\Application Data\Mozilla\Firefox\Profiles\xxxxxxxx.default
find file "parent.lock" in it and delete it (the file is empty, its function is to signify to Firefox whether it's already open or not).
Then try to open Firefox again. Will it start or not? What will it say?

My phone is stuck on the "connect to itunes" screen, but when i plug it in and open itunes, my device does not pop up.

please help me!!

I have an iPhone 5, just updated software as per itunes notice. the phone is now stuck in the "connect to itunes" mode on the phone, therefore not even started up completly.#
I am going on holiday in 4 hours and need this ............ thanks iphone for screwing it up again

Not sure what i did,,, but in i photo my large view of pic is black but you can see the picture is there becuase of the tags - so when i click on the little picture at bottom it use to show up big , now its black

Help i clicked something and now my big wont show up big.. its there but black.. you can see the names that are tagged but no pic.. ive tried view ect but nothing

There are several possible causes for the Black Screen issue
1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). (On iPhoto 11 this option is under the File -> Reveal in Finder.) Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/ Library/ Caches...
5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help: As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

I have iphoto 7, deleted my photos now having problems getting them from iomega (even though I can see the iphoto library there)

I have iphoto 7, deleted my photos (now iphoto has grey boxes where images were). I've backed up on Iomega, and I can see the iphoto library there. But how do I get it back on iphoto? I dragged it into my hard drive, but iphoto still shows grey boxes.
Thanks in advance from this novice!

There is no iPhoto 7
there are iPhoto 6 (version 6.x.x), iPhoto '08 (version 7.x.x), iPhoto '09 (version 8.x.x) and iPhoto '11 (version 9.x.x)
Do you have iPhoto '08 - which version?
Do the gray boxes had large "!" in them?
How and why did you delete your photos?
How did you backup to the Iomega drive - Time machine - drag the iPhoto library - other backup program?
No mind readers here - we are users just like yourself and can only work with the information you provide
LN

My FaceTime is frozen I can see the other person but they cannot see me

My FaceTime is frozen, I can see the person I am calling but he cannot see me.

I have exactly the same problem!!! I have an iPhone 4 with iOS 6.1, and I think that my problem started when I updated to last version (6.1) of iOS. I have done everything you tell and, like you, my iPhone has not been damaged by a drop or water. Please help because I'm desperate!!!

When i open a pdf it is transparent and i can see my desktop wallpaper behind it making it hard to read

when i try to open a PDF it is transparent and i can see the wallpaper behind it this makes it very hard to read

Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
Try to disable transparency in Windows.
Right click in a free space on your desktop.<br />
Left click on Personalization.<br />
There are four options at the bottom of the screen, choose "Window Color and Appearance".<br />
Select a border color<br />
Uncheck: "Enable transparency"
* http://www.howtogeek.com/howto/7955/how-to-fix-no-aero-transparency-in-windows-7/

I cannot open any photo in Photoshop CC 2014 after upgrade the application and drivers of video-card.

Since I have made an upgrade of Photoshop CC 2014 I got a lot of problems.
At first, I could not open any pictures in Photoshop. It works only if I disable "Use Graphic processor". I installed a new driver for my video-card, but it did not help. I use AMD FirePro V4800 for 10-bit colour.
I had to return the system to the restore point (before the upgrade), then it worked somehow, but not stable. ACR from time to time had a blue screen with a white cross.
Now I tried to install drivers for my video-card again, but it resulted in the same issue: Photoshop cannot open any photo. (Other converters and editors and also a new Lightroom work well).
I use Win7x64, i7 2600, 16 Gb RAM, two SSD's, AMD FirePro V4800. I have never had any problems before the upgrade. And I do not want to reinstall Photoshop because I would have to reinstall a lot of plug-ins, I have already lost a whole day.

Glad it's not just me!
Interestingly, when I spoke with Apple, I tried it in a new user account and the problem went away. Apple said to speak to Adobe which I have done and after deleting settings/prefs again the problem remained. Adobe say as it's fine in a new account then it's an Apple issue not Adobe.
I did find a workaround for now though, when using file - open, set it to list view instead of column view - this fixed my problem but sadly I'm used to working in column view so it's not ideal!
I also got the same error message when trying to replace a set of brushes yesterday too. I need to go back to Apple now but just need to schedule some time to sit and troubleshoot!

Cannot open Adobe Photo Elements 10 on my PC

I cannot open Adobe Photo Elments 10 software on my PC. I purchased the software from a local Best Buy retailer about one year ago and registered the product serial number with Adobe. I also established an Adobe User ID and Password. I paid for this product with my hard earned money and now I cannot open the program on my personal computer after having been able to do so in the past. This is extremely poor customer service on the part of Adobe!!! What are you going to do now to correct this problem or make a full refund to me?!
Also, what is the Adobe help desk telephone number? This company ought to display their customer help desk telephone number, email address and chat line prominently on their website if they are serious about good customer service.
I am waiting now very impatiently!
If I don't receive a respond promptly I will be forced to file a formal complain with the Fairfax County Department of Consumer Affairs!
Message was edited by: deanocat
Message was edited by: deanocat

Hi Dean,
I'm glad you got it all worked out. Here are two things that might help in the future with installation issues and serial numbers/activation issues:
If you have activation problems try, here -- http://www.adobe.com/products/activation/
There is an option to click a chat button on that page.
If you find you have installation issues, you might want to check the Adobe user forum called download, install and setup. It can be found at:
http://forums.adobe.com/community/download_install_setup
Best regards,
Pattie

I have a problem when updated the new release of iphoto version(11 jun 2012). After that I cannot open any photo libraries and program is error.

I have a problem when updated the new release of iphoto version(11 jun 2012). After that I cannot open any photo libraries and program is error. I must to force quit iphoto window. There are any fixed bug update.

If you have no photos:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library' and start.
Regards
TD

I cannot open a photo in my CS6 product. I can see the photos on the bottom of my screen, but when

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