I cannot open a tab or new window to the right of an existing tab. I've followed the instructions to update via FAQ but still not working. Help!

I cannot open a tab to the right of an existing tab. I've followed the directions provided under normal FAQ. This feature just recently was wiped from my PC, and I am not certain how.

The Ask Toolbar is causing that in the Firefox 3.6.13+ versions. Uninstall that extension.
There are a couple of places to check for the Ask toolbar:
* Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
* Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

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TS2755 When trying to open my mail, it opens then closes immediately, I've deleted the account and re-created it 3 times and also done a reset but still not working, help please

When trying to open my mail, it opens then closes immediately, I've deleted the account and re-created it 3 times and also done a reset but still not working, help please

Try closing all apps in Multitask Window
1. Double tap the home button to bring up the multi-tasking view
2. Swipe up on the screenshot of the app you want to exit.
3. The app will fly off the screen

I cant open my ipad after i turned on the voice in accessibility i have a passcode and i tried to enter my password but it not working. help me please

i cant open my ipad after i turned on the voice in accessibility i have a passcode and i tried to enter my password but it not working. help me please..
i updated my ipad in ios 6

Turn off VoiceOver
1. Press the Home button
2. Tap Settings.
3. Then double-tap Settings.
4. Tap General.
5. Then double-tap General.
6. Use three fingers on the screen to scroll to Accessibility
7. Tap Accessibility.
8. Then double-tap Accessibility
9. Tap VoiceOver
10. Then double-tap VoiceOver.
11. Tap "On" next to VoiceOver
12. Then double-tap "On" to turn it off.

Why does Firefox sometimes open a new window when I navigate to an existing tab?

I often have 7 or 8 tabs open in Firefox. Sometimes when I click on a tab, Firefox opens it in a new window instead of just going to that tab. I haven't figured out a pattern when it does this.

A very slight movement (usually downward) will cause the tab to "tear off"/"tear away" into a new window. You can drag the tab back to the original window from the new window.
You can install this Add-on to stop the "tear off"/"tear away" behavior:
*https://addons.mozilla.org/en-US/firefox/addon/bug489729-disable-detach-and-t/
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

I can't open my itunes , i tried to delete it and install it back already but still not working , please help

i can't open my itunes , i tried to delete it and install it back already but still not working , please help

No , it is something crushed in my computer ? i keep re-download it and tried to download some old version itunes my computer is a Window 7 . i can't backup my iphone and ipad now pleses help , thank you

Since last update of Pages, my Pages app in iPad anda iPhone doesn't open, it closes suddenly. I already deleted it and reinstalled, but still not works.

Since last update of Pages, my Pages app in iPad anda iPhone doesn't open, it closes suddenly. I already deleted it and reinstalled, but still not works.
Can someone help? Do I need to wait for another update?
Thanks

This is my problem that has to originate from the update. So glad that I did not purchase a MacBook! Apple products/apps are appearing to be not different from Windows products.
I have deleted and reinstalled from the device and desktop, resets, etc. When I uninstalled and reinstalled while connected to my desktop, the older version of pages was installed. I was able to see all of my files that were saved to the cloud. I was forced to update again to access any of the saved files. Once updated again, I could no longer open pages. It began, to open and abruptly shut down.

I plug in my iPhone and this message showed. "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." I did this but still not working. Please advise

I have a problem with connecting my iPhone to iTunes. I uninstalled one of the computer program and restart my laptop. After restart my laptop and a message said that iTunes might not working because one of the component is missing and request to reinstall the iTunes. Hence I remove iTunes from my laptop and I reinstall iTunes to my laptop but still not working.
Before this the iTunes will automatically launch when I plug in my iPhone. But after I reinstall iTunes, it's not working. When I try to plug in my iPhone after iTunes launched and message "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." popped out. I did this twice but it's not working as well.
Please advise what should I do to fix this.

First make sue you are installing the 64 bit version of iTunes.
Second make sure it is iTunes 10.7 or later.
I would download a fresh copy of the 64 bit version of iTunes 11. After installation reboot your computer.
Before connecting your phone reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

HT3226 Having problems with my mouse. Cannot scroll up or down or sideways. Did all the cleaning but still not working. Any help on this??

Having problems with my mouse. Cannot scroll up or down or sideways. Did all the cleaning but still not working. Any help on this??

Hello:
Try resetting the PRAM and SMC.
Barry

I got my Imac and Trackpad in may so its new and the batterys have run out on the trackpad, so i have put new batterys in and its not even turning back on i have tried the batterys the other way round ( i used duracell) and still not working, HELP

I got my Imac and Trackpad in may so its new and the batterys have run out on the trackpad, so i have put new batterys in and its not even turning back on i have tried the batterys the other way round ( i used duracell) and still not working, so i put the old batterys in and it still wont turn on. I am getting so angry woth apple things, the make it sound better than it is and over pice it, i paid over a grand for my imac and it dont even come with a cd SLOT. Please can some one help!

Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions.

Why does firefox intermittantly open a new window when I click on an existing tab? This only happens when I have three or more tabs open.

Several times now Firefox 4.0.1, when clicking on a tab (three or more tabs open) I immediately moves that tab to it's own window and closes the tab in the existing window.

That is probably the "tear-off tabs" feature. A slight movement (usually downward) when clicking on an existing tab will cause that tab to "tear-off" and open in a new window. You can drag the tab back to the previous window. You can also install this add-on to stop the behavior: https://addons.mozilla.org/en-US/firefox/addon/bug489729-disable-detach-and-t/
 
 
'''You need to update the following.''' The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.
*Adobe Shockwave for Director Netscape plug-in, version 11.5.9.615
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
#'''''Check your plugin versions''''' on either of the following links':
#*http://www.mozilla.com/en-US/plugincheck/
#*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#*There are plugin specific testing links available from this page:
#**http://kb.mozillazine.org/Testing_plugins
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#**'''''Be sure to un-check the Yahoo Toolbar option during the install if you do not want it installed.
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
#*Java Test: http://www.java.com/en/download/help/testvm.xml

Since I installed Firefox 5.0, when I open a new window my toolbars are not there. I also cannot open links in a new window.

With the old version, if I opened a new window, my homepage opened and all my toolbars were there. I don't want to have to open my toolbars every time I open a new window. Sometimes they won't open at all.

Hi tomab,
By default Firefox opens a blank tab when you hit the tab button. The fact that is shows an actual page leads me to believe that you have an add-on or something else causing your issue. I'd try starting Firefox in [[Safe Mode]]. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the [https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes Extensions and Themes troubleshooting guide ] and the [[Troubleshooting plugins]] article as well.
Hopefully this helps!

How do I embed a pdf document into an existing pdf so that the user double clicks on the pdf object within the pdf and it opens? i've looked everywhere on various forums and tried attachments - but still not working. Thanks

I've tried various methods but to no avail. I have a pdf document and within the pdf I'd like to embed a couple pdf documents so that all the user has to do is double click on the pdf object inside the pdf and it opens in a new window. I've tried using attachments to do it and linking it...but to no avail. Anyone know how to do? I'm using Acrobat Pro Version 11. Thanks

The "embed" feature common to MS Office applications is not applicable to PDF (for the why and wherefore of PDF get comfortable and read the ISO Standard for PDF - ISO 32000-1:2008).
You can insert other PDF files' pages into any given PDF.
You can attach files of supported formats to a PDF (of course a PDF is supported).
You cannot "embed". So, nothing is broken.
Be well...

0x80992013 cannot access itunes store I have tried all of the suggested things on previous discussions but still not working. Any suggestions?

When I try to open itunes on my school network windows Xp computer I get an error message with this code 0x80092013. I have tried all of the suggestions from apple support document but nothing has worked.

Have you left the iPod to charge for a couple of hours and then tried resetting it again? It can take up to at least 30 minutes of charging before an iPod with a dead battery shows any signs of life. By a reset, I assume you mean pressing and holding both the Select/Center and Menu buttons together long enough for the Apple logo to appear?
iPod won't turn on
B-rock

New Users can't access mail, "Access" granted but still not working! Help!

I am running snow leopard 10.6.6 and I am having an issue where new users cannot log onto their mail accounts from programs nor the web. Though their mailboxes are set up and recieving email just fine. There logins work everywhere else (wiki, blogs, workstations), but when trying to login to mail they get that the username or password is incorrect.
This does not affect the admin. And we have enabled access in the services area of server admin as well as restarted the server. Any other help? I searched and saw that solution but no others. Any help?
It's running on a Mac mini server

Ok I always like to close out my posts. For my new users not being able to login for Mail. The issue with the IMAP with mail clients was resolved by a repair of disk permissions & a restart. Not sure what happened there 100%. But saw that tip in another thread.
Post that, I was still unable to log into webmail for users. They were getting an error:
ERROR Error connecting to IMAP server: localhost. 61 : Connection refused
This was caused by the fact that i set IMAP to REQUIRE SSL, but for some reason Squirrel Mail did not reconfigure itself to match those settings. So to do that, you have to use terminal to put up an admin for Squirrelmail.
Enter
sudo /usr/share/squirrelmail/config/conf.pl
this pulls up an easy config menu for Squirrel mail. I needed to change two things, under SERVER SETTINGS, then UPDATE IMAP SETTINGS, then you have to change both IMAP PORT to 993 and SECURE IMAP to YES. Save and Quit ad you are up and running.
Hope this helps the next person!

Found new drivers for BlackBerry sync, but still not working

I have a new MacBook Pro Aluminum and trying to Sync With Entourage2008.
When the computer first came out 2 months ago PocketMac and MissingSync both would not sync with the BB 8800. I just found on the BB site new USB drivers and now finally the BB is detected by PocketMac.
To make things a little bit more complicated I previously had a PC with Outlook and the data in Entourage was exported from OL and imported into Entourage. I have 600 contacts, 100's of calendar items, 10 tasks and 10 notes.
As a test I disabled contacts, calendar and tasks sync and entered a test note into Entourage. This sync was successfully.
When I try to sync the other items (even just one more at a time) they do not sync. The progress bar just remains at the same place even after waiting 1hr. It never times out and does not produce an error.
Not sure if the import/export has anything to do with the problem as I would assume if it made it into Entourage the actual source shouldn't make any difference.
I have completely uninstalled MissingSync and PocketMac and deleted all pref files and then reinstalled PocketMac but same problem.
Any ideas?
Thanks

Although you have the new USB drivers for pocketmac, you should first install pocketmac version 4.1.25, then install the driver patch.
Wrt MissingSync, it appears that it will work properly with your new macbook only after you install the latest version of Mac OS X 10.5.6. See https://support.markspace.com/index.php?m=knowledgebase&a=viewarticle&kbarticleid=315.
Good luck!

I cannot open a tab or new window to the right of an existing tab. I've followed the instructions to update via FAQ but still not working. Help!

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