I cannot open any apps or enter my passcode, there is a white box around everything I touch.  HELP!n

Why is there a white box around everything I touch with no response at all?

You have Voice Over turned on. Once you tap the item and see the box, tap it two more times to activate the selection.
Then go to Settings>General>Accessibility>Voice Over, and turn it off. Remember, 3 taps per selection until you have turned it off.
Cheers,
GB

Similar Messages

  • Cannot open any apps in IOs 8.0.2

    After the update, I cannot open any apps on my Ipad Air. They open only to close again immediately. All of them. They still run in the background, but none of them will go to a full screen. I cannot reset the Ipad either, because I need to turn off location services first and it will only show me the screen for a split second before it crashed back onto the desktop/home screen. I tried the two button reset etc. The Ipad is 6 months old.....HELP!!!

    hi, Brett - I'm having a problem now restarting my iPhone.
    iTunes (yep, it's the latest Windows version) keeps crashing ("iTunes has stopped working" message).
    The installed apps are blacked out with text beneath the icon "Waiting".
    And iTunes crashes on step 4 of 4 (Syncing Apps to John Alton iPhone 5S - step 5 of 5). Starts on the first app it tries to reinstall / sync.
    I am manually installing each application because I'm unable to bring back from syn. (On the iPhone, in App Store, go to Purchased > Not on this iPhone,
    But I'm still unable to run iTunes because it crashes while attempting to re-load the applications and data.
    Little help?
    thanks,
    John

  • HT2534 Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

    Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

    Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/

  • Cannot open any app, doc or message by clicking on their icon?

    Any app, doc or message that I try to open by double clicking, either with the mouse or keypad, on the primary icon will not open that item. All that happens is that the icon is highlighted. I then have to open with Command+O or if the item is in the dock it will open by clicking. For example, I can open Safari from the dock but not by clicking on the icon in the Application folder.
    I have tried everything that I could to get back to normal…DU from install disk; DU in computer; fsck; reset PRAM; reset PMU: reinstalled 10.4.11 combo and removed various pref files as suggested in this forum. Nothing helps!
    The mouse will open & close windows and work online once I manage to get into a program. But I can't open email messages by clicking on them and the same goes for keychain items and there is no Command+O.
    Frankly I am mystified. I haven't experienced this before with any of the system or program updates. I would appreciate any help please.

    To Apple Discussions!
    "and removed various pref files as suggested in this forum."
    Was one of them +"com.apple.driver.AppleHIDMouse.plist "+
    Have you checked your Mouse settings specifically +Tracking & Double-Click?+
    If you are still under the one year warranty and/or have AppleCare contact AC & they will send you another mouse.

  • I can't open any apps I downloaded after connecting to the computer (itunes) for the first time! Help!

    I connected my iphone 4s to my macpro for the first time to add some musci, I didn't touch the apps folder.
    But after ejecting, I can't open any of the apps I downloaded. When I press on them, they just shake but nothing opens!

    You shouldn't.  Downloading the app re-authenticated the iTunes account on your phone.  This happens to people from time to time (not sure why) but making you are logged into the Apple store in iTunes with your Apple ID prior to syncing might help.

  • Cannot open any Office product

    Hello,
    Since today I have been unable to open any Office application (I have Office 2008 for Mac). The Microsoft Office Set up Assistant opens up instead and asks me to register the product. When I click register, it tells me that I don't need to register for Office
    2011 (which I have not bought). Thus I cannot re-register and cannot open any app so far. Any ideas as to what I can do to regain access to my Word/PPT documents?
    thanks,
    vicbruin

    Hi,
    As far as I know, registration is not required for Office 2008 for Mac. This issue (the Office Setup Assistant opens when you try to open an Office application) usually occurs when the Office Setup Assistant detects any corruption in the license
    file (Product Key) was used to install Office 2008 for Mac.
    You might want to reload the software and reenter the produce key that is included with your original installation disk, then try again.
    Also, please note this is the forum to discuss questions and feedback for Windows-based Microsoft Office client. Since your query is directly related to Office for mac, I would suggest you to post in the forum of Office for Mac, where you can get more experienced
    responses:
    http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

  • TS1702 Can't open any apps on my ipad

    Suddenly I cannot open any apps on my ipad!
    Any suggestions.

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • When opening FF I gert the message "Can not initiate the security component of this programm"When I continue I cannot open any website except my own homepage.

    Below you can find the complete message (in Dutch) that I receive "Kan de beveiligingscomponent van de toepassing niet initialiseren. De meest waarschijnlijke oorzaak is problemen met bestanden in de profielmap van uw toepassing. Controleer of deze map geen lees-/schrijfbeperkingen heeft en uw harde schijf niet vol of bijna vol is. Het wordt aangeraden de toepassing af te sluiten en het probleem op te lossen. Als u doorgaat met deze sessie, is het mogelijk dat u onjuist gedrag van de toepassing ziet bij het aanspreken van de beveiligingsfuncties."I cannot open any website except my homepage. There is ample space on my hard disk

    See also https://support.mozilla.org/kb/Could+not+initialize+the+browser+security+component
    Rename secmod.db (secmod.db.old) in the Firefox Profile Folder in case there is a problem with the file.<br />
    You may have to rename cert8.db (cert8.db.old) as well.
    Firefox will create new files.
    The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.
    *http://kb.mozillazine.org/Show_hidden_files_and_folders

  • Cannot open any https sites or use SSL apps

    Cannot open any https or ssl apps, have upgraded to mountain lion. Have open all ports outgoing and even tested via hotspot on my iPhone, have changed MTU to 1300....help??
    Cannot load any https sites..

    First, the process by which OS X checks the validity of root SSL certificates doesn't currently work behind the authenticating SOCKS proxies used on some enterprise networks. If applicable, contact your network administrator. The proxy server may need to have its settings changed.
    Disable the built-in application firewall, if it's in use. If you're running a third-party firewall such as “LittleSnitch” or “Hands Off,” disable that. Test.
    In some versions of OS X, Parental Controls has a bug that prevents loading of secure websites. Turn it off.
    Are the current date (including the year) and time shown on your system clock? If not, correct them and test.
    Otherwise, launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select All Processes from the menu in the toolbar of the Activity Monitor window, if not already selected. Enter "ocspd" (without the quotes) in the "Filter" text field. Is a process with that name listed?
    If not, select Go ▹ Go to Folder from the Finder menu bar. Into the text box that opens, copy the following line of text:
    /var/db/crls
    From the folder that opens, move these two files to the Trash:
    crlcache.db
    ocspcache.db
    You’ll be prompted for your administrator password when you do this. Then reboot, empty the Trash, and try again.

  • I recently loaded OSX mavericks on my Imac. I now find I cannot open any Adobe products from CS5. The error message reads " to open Adobe illustrator CS5.app, you need to install a JAva SE 6 runtime. Would you like to check and install one?

    I recently loaded OSX mavericks on my Imac. I now find I cannot open any Adobe products from CS5. The error message reads " to open Adobe illustrator CS5.app, you need to install a JAva SE 6 runtime. Would you like to check and install one? I try to install but get the error" download error". As far as i know I'm using Adobe Java 7. None of my CS5 suite works anymore............and i really dont want to upgrade to a monthly cloud service fee as i hate this policy with a passion.

    This goes for Dreamweaver CC on Mavericks!!!!! THANK YOU!
    I couldn't launch Dreamweaver CC. An error told me to install "java se 6 runtime". But when I clicked  OK I got another error telling me there is a network problem! I found this forum post on CS6 products, so I tried the download link, installed java 6 and presto, it worked! Thanks!

  • I have updated my iphone 4s with ios6 and now im not able to connect to itunes store. I can open the apps store but cannot install any app?  Anyone facing the same issue..

    I have updated my iphone 4s with ios6 and now im not able to connect to itunes store. I can open the apps store but cannot install any app?  Anyone facing the same issue..

    I have a 4S and upgraded to iOS 6 last week without any issues.
    Have you tried resetting your phone (hold the power and home buttons down together until the silver apple appears)?

  • I have updated to 5.0 but cannot open any of my downloaded apps ??

    I cannot open any of my downloaded apps after downloadin 5.0 software help

    Have you tried basics from the manual?
    Restart.
    Reset.
    Restore.

  • HT4623 I have an ipad mini.  When I tried to update my apps many of them have been showing a "waiting" message for two days and I cannot open the app or delete the app.  Any ideas?

    I have an ipad mini.  I did an app update and now many of them have been showing a "waiting" message for two days and I cannot open the app or
    delete the app.  Any ideas?

    Double tap the Home button to bring up the multi-tasking bar...tap & hold any app until they all start to wiggle...tap the red minus sign to remove every app shown. Tap the Home button when finished. Try to delete the app now.

  • TS1702 Can anyone help? For no reason, I cannot open any of my apps.  I can open everything else, just not apps.  I have turned the ipad on and off several times, this doesn't work.  Does anyone know what to do and why this has happened?

    Hello, for some strange reason I cannot open any of the apps I have.  I have tried turning the ipad on and off and this doesn't work.  I can open everything else (videos, camera, etc) just no apps.  Can anyone help please?

    If it's the apps that you've downloaded from the App Store, but not the Apple built-in ones, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.
    If it's all apps including Apple's then try closing them all completely and then see if they work when you re-open them : from the home screen (i.e. not with any app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of each app to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • TS1702 Hi. I tried all the steps above but I still cannot open any of my apps. They close instantaneously. Any one have any insight? Thanks!

    Hi. I tried all the steps above but I still cannot open any of my apps. They close instantaneously. Any one have any insight? Thanks!
    This happened after I got my carrier to unlock my phone.

    Hi, I tried all the steps listed in these forums and they didn't work (I deleted the apps and added them back, I dled a new app, I signed in and out of my acct, I synced my phone, I did a reset holding down the power and home button, etc.). Finally I just restored the phone and added back the apps I wanted. That took care of it. Thanks.

Maybe you are looking for