I cannot open any Word or Excel attachments to my email. How can this be fixed?

I can open an attachment that uses Adobe. When I try to open a Word or Excel attachment, a box pops up asking, "What should Firefox do with this file?" It then says, open with . . . browse, and I have to browse all the internet and program files to open the file. If I can find a program to open the attachment, then it is scrambled. How can I have Word or Excel, or any other Windows program automatically open an attachment like I have been doing for years? What has changed to prevent me from doing this? How can it be fixed? Also, can I bypass the documents window? What is the purpose for it and why does it store attached documents . . . only to clear later?

Try deleting cookies and cache:
1. Tools| Clear recent history
2. Time range to clear: Everything
3. If it isn't already selected, select '''Cookies''' and '''Cache'''
4. '''Clear now'''
Check cookie exceptions
1. Tools | Options | Privacy Panel
2. Set '''Firefox will: Use custom settings for history.''' '''Insure Accept cookies for sites and accept third-party cookies''' is selected
3. Click '''Exceptions'''. If the misbehaving site is in that list, select it and click Remove site
Safe Mode
Add-ons can cause problems with not being able to log into certain websites. To see if this is the case with your issue, run [[Safe mode]]. When you get to the safe mode window, select [[Continue in Safe Mode]]. If this resolves your problem, see [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

Similar Messages

  • Itunes will not open without re-booting pc following recent "upgrade". How can this be fixed?

    Itunes will not open without re-booting pc following recent "upgrade". How can this be fixed?

    I do the download for the new version, it goes smooth, and then when I try to open it up, it pops up in my Task Manager for a moment and then disappears. No error messages, just disappears.
    hmmmm. can you check something for me? (this might give us a heads up on the nature of the itunes problem.)
    try launching your QuickTime. does it:
    (a) launch perfectly fine?
    (b) fail to launch with an error message? (if so, what does it say?)
    (c) exhibit other peculiar behavior? (if so, could you describe it for us?)

  • The application "Microsoft Word" can't be opened-600. I cannot open any word document anymore. do not know what to do...please help

    The application “Microsoft Word” can’t be opened-600. I cannot open any word document anymore.  Every time this message appears. I went to apllications and open a new document but my word icon cannot open. Please help
    Thanks
    valerie

    Word can't open or does it open but you can't open documentts?
    If you have Office does Excell or Power Point open? If they do you can perhaps check for updates with either of them: Help > Check for Updates. You can also try to reinstall Office with your installation disks. Don't delete Office, just try to install it again.

  • I recently updated to the OSX 10.8.3 Operating Sistem.  I am writing a book and now cannot open any word document I've created.  Could not find a newer version of the Microsoft Word Processing Program.  Is Pages the next thing? Can I recover my documents?

    I recently updated to the OSX 10.8.3 Operating Sistem.  I am writing a book and now cannot open any word document I've created with the old system.  Could not find a newer version of the Microsoft Word Processing Program.  Is Pages the next thing? Can I recover my documents?  How?

    I'm in the same boat: new to OS X and Mac, and in the middle of a book. I switched because I heard about the the ease of using Mac, but so far, for me, it's been a nightmare. I bought 2011 Office Mac and hate everything about it, the most recent being the inability to open or cut or paste any of my original word files. I understand that this could have easily been done with earlier versions, but not Mountain Lion (which I learned is what OSX is.) Since I work with language, I am amazed at the assumptions of the Apple community. It helps to use common language and explain even the basics.  
    So all the helpful hints to use the latest version of Office Mac are to no avail. Now what?

  • I downloaded lion but now I cannot access my word and excel docs for work.  What can be done easily to open all my files?

    I downloaded lion but now I cannot access my word and excel docs for work.  What can be done easily to open all my files?

    tamanacoazur wrote:
    Have not a clue if this a LION problem or Microsoft problem.  My gut says Microsoft as they acknowledge the problem in their support section.  Their solution:  Open files with previous version of Word.  That is completely unacceptable as a solution in my opinion.  Why would have I ever bothered to upgrade to 2011 if I had known I need to keep a version of 2008 running on my computer. 
    Honestly I don't know if it's a Lion or MS problem eihter. I have been using Lion for many months with Office 2011 with no problems though.The earliest version I had on my machine was 2008 and 2011 opened those files with no problems at all. As Dave mentioned earlier he opens Office 2004 files all the time with 2011.
    One thing you might want to do is restart the computer while holding down the Option key then select the Restore Volume and run Disk Utility and repair the Disk Permissions on the HD. Run DP at least 2x.

  • Problem in opening of word and excell files downloaded from email attachment in MS office professional 2013 paper licence

    Hi,
    I am facing the problem in opening the word and excel files received through email in my MS office professional 2013 paper licence, Microsoft Windows 8.1 enviornment. please help in this matter
    regards
    Rajeev Bhagwat
    Administrative Officer-I
    Purchase and Store Section
    UGC-DAE Consortium for Scientific Research,
    University Campus, Khandwa Road, Indore (M.P.), India.
    Telefax-+917312361546

    I should further say the files I sent are .xlsx and .docx files.  They look fine my end and I send such files all the time without problems.
    However, I did try to cheat by going in via the Safari onto my 'live' online email account and the Safari automatically transfers them to winmail.dat files with the same result.
    Ahh - have just been on using my PC this time and you are right, it seems that the service provider does the transfer and then when my outlook opens the file (on the PC), it must reconvert to .xlsx etc again.
    Very strange.
    Ergo, I guess the question should be how I open wimail.dat files ??

  • Snow leopard  to lion so I could use cloud. Now I can't open any word doc. that I receive in emails. Is there any way to remedy this?

    My Macbook pro came with snow leopard. I decided to upgrade to lion so I could use cloud. Now I can't open any word doc. that I receive in emails. Is there any way to remedy this?

    You don't tell us what version of Office for Mac you presently have, but I'm guessing it might be Office for Mac 2004. If so, in addition to the suggestion to download OpenOffice you can purchase the most recent version of Office for Mac 2011 directly from MS <http://www.microsoft.com/mac/buy>. You can also purchase Pages productivity suite from the Mac App Store <http://itunes.apple.com/us/app/pages/id409201541?mt=12>.

  • Upgraded to 10.6.1.7 as prompted and now cannot see any music purchased since March 23, 2012.  How can I get these back?

    Upgraded to 10.6.1.7 as prompted and now cannot see any music purchased since March 23, 2012.  How can I get these back?
    The error message says it cannot find the file but it exists as it was transferred to my ipod.
    Thanks.

    Ack! We don't need that much.
    What you posted looks like the iTunes Library.xml file  I will let you read about how iTunes works but not only is the .xml not your main library it is just the listing of tracks in your library and where the music files should be located.  Your music is actually in media files (by the way, it is pointless to zip those as they are already compressed).  Anyway, read these and you will see that your true library file (iTunes Library.itl) is only a small, but still important, part of a complete library.
    What are the iTunes library files? - http://support.apple.com/kb/HT1660
    More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
    What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
    Where are my iTunes files located? - http://support.apple.com/kb/ht1391
    As you can see, a library has several components, so "getting it back" depends upon what is missing, what it was you actually backed up in the end, if any of this music was purchased from the iTunes Store, etc.

  • Everytime I try to open my project, it says it is damaged and cannot be opened? Why? How can this be fixed?

    Everytime I try to open my project, it says it is damaged and cannot be opened? Why? How can this be fixed?

    emerickd
    Wonderful news. Congratulations on your success. Great job.
    You wrote
    Wonder why the auto-saves were kind of all over the place as far as their numbers and my progress? Oh well!!
    A few years ago I looked at the ordering of those AutoSaves, but could not find the thread. So, I decided to look at Premiere Elements
    13/13.1 ordering of the AutoSaves.
    My Edit Menu/Preferences/AutoSave settings were the following to speed things up
    Automatically save every minute(s) = 1
    Maximum Project Versions = 5
    In the Adobe Premiere Elements AutoSave Folder were:
    My new video project-1.prel  (first and the oldest)
    My new video project-2.prel
    My new video project-3.prel
    My new video project-4.prel
    My new video project-5.prel (last and the newest)
    I am OK with the first 5 with the maximum project versions = 5, but.....
    Since I have set for only 5 versions, where do the subsequent versions go every 1 minute since you continue to
    see only the above file names in the Adobe Premiere Elements AutoSave Folder.
    My new video project-1.prel
    is now the 6th AutoSave and replaces the original first AutoSave.
    My new video project-2 prel
    is now the 7th AutoSave and replaces the original second Auto Save.
    Since I did 7 AutoSaves, this is the last and the newest.
    My new video project-3.prel is still the original third AutoSave.
    My new video project-4.prel is still the original fourth AutoSave.
    My new video project-5.prel is still the original fifth AutoSave.
    So, after the generation of the 10 th AutoSave, all the original 5 AutoSave would be gone,
    and the My new video project-5.prel would then again become the last and the newest)
    As for the question about
    Can I re-save this auto-save under a different name?
    Yes, but review the Edit Menu/Preferences/Scratch Disks for the locations of the scratch disc. If same as
    project, then those scratch disc will end up in the folder with the AutoSave which has become your project.prel.
    A battery failure was at the core of this situation. So you should be OK moving forward.
    Best wishes
    ATR

  • Safari 5.1.7 does not open PDF How can this be fixed?

    I have been having to use Firefox to see PDF's.  How can this be fixed in Safari 5.1.7 ?

    Back up all data.
    Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
    /Library/Internet Plug-ins
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • When using firefox on yahoo and opening my mail it says Not Found The requested URL /dc/launch was not found on this server. How can this be fixed?

    when using firefox on yahoo and opening my mail it says Not Found The requested URL /dc/launch was not found on this server. How can this be fixed?

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode

  • I have downloaded the most recent version of Iphoto and it no longer works period. I lost all photos, and the app crashes every time I try to open it. How can this be fixed?

    I have downloaded the most recent version of Iphoto and it no longer works period. I lost all photos, and the app crashes every time I try to open it. How can this be fixed?

    Post the first 50 lines only of the crash report
    Regards
    TD 

  • Ever since the up dates... Any of my photos that I use and want to set as wall paper... The software blows the picture out of portion and no way of cropping it and keeping it at the regular size!!!! How can this be fixed!!

    Ever since the up dates... Any of my photos that I use and want to set as wall paper... The software blows the picture out of portion and no way of cropping it and keeping it at the regular size!!!! How can this be fixed!!???

    Hope this helps:
    http://ios.wonderhowto.com/how-to/fixing-ios-7-wallpaper-woes-scale-crop-align-d esign-perfect-iphone-background-0148750/
    Please reply with any further questions.

  • When going through the download process with social monkee and getting to the point of adding it to firefox I get the following message: 'Social Monkee could not be installed because firefox cannot modify the needed file'. How can this be fixed?

    When going through the download process with social monkee and getting to the point of adding it to firefox I get the following message: 'Social Monkee could not be installed because firefox cannot modify the needed file'. How can this be fixed?

    That is usually caused by a missing unpack directive (&lt;em:unpack&gt;true&lt;/em:unpack&gt;) in the file install.rdf of that extension.
    See https://developer.mozilla.org/En/Updating_extensions_for_Firefox_4.0#XPI_unpacking
    -----

  • After upgrading to OS X loin 10.7.3, I can't open any word or excel documents

    could any one please tel if you had any isse with word or excel, after upgrading to OS X loin,
    I upgraded to OS X loin 10.7.3  today, now I cannot open any of my word documents or excel I get a massage " YOU CANT OPEN THE APPLICATION MICROSOFT WORD BECAUSE POWER PC  APPLICATION ARE NO LONGER SUPPORTED" is there any way I can down grad my mac back to the old versoin os x 10.6.8?
    many thanks
    george

    We can't lay all the blame (or much of it) at Apple's feet.  Over a year before they trotted out Lion they told all the developers and the rest of the Mac community that they would no longer drag Rosetta into the future.   Rosetta translated programs from the PowerPC to the Intel mode.  There are other programs, most notably Quicken 2007, that were affected also. 
    MS Office 2008 and 2011 were already out so I don' think Microsoft felt they had to fix something in 2004.  I think many people understood that MS Office 2004 would not work in Lion and there were tutorials out there about how to examine the applications you had to see if they would work with Lion.  There is even a web site dedicated to showing what applications had been tested to work with Lion.  
    However, there are always some who do not get the word (no pun intended) and they probably were not that into computers enough to be looking at this news all the time.  
    I am glad MS Office 2011 is working for you.
    Jay

Maybe you are looking for

  • RMAN report need backup

    We have an incremental level-1 backup Mon-Sat and cold full backup on Sundays with retention policy of 7 days. While troubleshooting some backup issues (space issue, expired backups) I ran the following commands and trying to understand the output. R

  • Login problem to oracle 10g

    Hi all, I have installed the oracle 10g (Oracle Database 10g Release 1 (10.1.0.2) for Microsoft Windows (32-bit) ).The installation was sucessful and I created the same password for all the default accounts.I left everything for default like Global D

  • Upgrade CRM 5.0 to CRM 7.0  with MS SQL 2005

    Hi, I am stuck with this error while working on an upgrade of CRM system. Any help is highly appreciated. Please let me know if you require more information. 4 ETW000 H:\usr\sap\C7D\upg\abap\exe\R3trans.exe version 6.14 (release 701 - 05.03.09 - 08:2

  • How to eject a disk from an extern drive?

    how to eject a disk from an extern drive? I burned a few disc and it worked then I put another blank disc and now I cannot make it eject or burn...Please help

  • Entry Point Not Found Errror while Install SBO 2007A client

    While I am trying to Install SBO 2007A client (SP01 PL05)  this Error shows: " SAP Business One.exe - Entry Point Not Found - The procedure entry point ?CompareNoCase@SBOString@@QBEHPBG@Z could not be located in the dynamic link library SAP Business