I cannot open attachments in my e-mail

whenever I get a e-mail in my comcast web e-mail program with a attachment I cannot open the attachment

I've been on here for hours trying to figure out where the directions are for this - there's never an answer but finally found it. Go to Tools, Options, Applications and then Help. That's where the instructions are for Firefox File Handling - it helped me alot, although I still like the way IE opens attachments better. I am getting so I really like Firefox though, especially how incredibly fast it is. :)

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Cannot open attachments with my firefox. my wife can with IE

with firefox I cannot open attachments in my emails. I have been forwarding these emails to my wife's email. She is using internet explorer by yahoo through AT&t and then I have no trouble opening them on her email.

hello jrhjmh, are you a yahoo mail user and does it work when you access yahoo mail through this link?: https://mail.yahoo.com/
<sup>reference: https://support.mozilla.org/en-US/questions/971042</sup>
I'm not sure as to what exactly is going on, but it looks like yahoo has changed something on their side that makes certain old urls/servers dysfunctional (you may be currently using those because you've bookmarked them before or through your history) - at least quite a number of other users have reported that...
<br>so using the generic address https://mail.yahoo.com/ as a bookmark should lead you to the current & working url.

I can't open attachments in my e-mail. It shows downloading and finishes then takes back to homepage.

For the past several months I have not been able to open attachments in my e-mail. I did not have problems in the past. I have not done any updates or made any changes. It shows downloading and completes and takes me back to my homepage with all the icons.

OK - I fixed this myself. On a hunch I used Firefox to check my plug-ins. I deleted all the old java plug-ins and installed the latest update and hotmail now works. How people with no computer knowledge at all solve their problems I'm blowed if I know. It shouldn't be this hard...

Cannot open Word document attachment in mail before sending.

Cannot open Word document attachment in mail before sending.
In Snow Leopard Mail 4, (Version 4.0 (1075/1075.2)) if I attach a word document to a message and, BEFORE sending the message, I double click the attached document to open it, to make sure it is the right one, I get the error "Mail was unable to save the attachment “Test.doc” to disk. Verify that your downloads folder exists and is writable."
The attachment is mailed correctly and arrives at the destination, but the ability to verify an attached document before sending it is essential. This has worked fine in all previous editions of OS X.
Any ideas?
Thanks - Lawrence

I have same problem. I've done the following testing to pinpoint where the problem lies and there are clues (see below):
1. My machine had SnowLeopard installed "fresh" (i.e. disk reformat and installed cleanly)
2. I have a comparison machine running Leopard (10.5.6) - essentially a mirror but with different OS
3. Problem is triggered when creating new email, with a MS Word .doc attachment added. If you attempt to open the attached file in the mail (not yet sent) it produces the error message "unable to save file XXX.doc to disk. Verify that your downloads folder exists and is writeable"
4.However, once the mail is sent, the recipient can open the attachment without problems.
5. I have run Disk Utility and all permissions are correct. My downloads folder exists.
6. The problem is not present in Leopard (mirror machine other than OS)
7. I have uninstalled and reinstalled MS Office. Problem still present
8. I have deleted and recreated the preference files for both MS Office and for Mail. Problem still present.
And finally...
9.The problem is confined to .doc files.It works fine for .pdf, .ods AND even for Microsoft .xls files.
So it may be a MS Word problem triggered by Snow Leopard?
Apple: if you can confirm this is a Microsoft problem it may be able to be reported to them as a compatibility issue?
Hope this helps.

8330 phone - cannot open attachments

On a 8330 model phone user cannot open attachments and 'more all' dosen't work. I also did not recieve test messages last night with small attachments .pdf, .xls, .doc. See below for more history....
Action Taken: Replaced phone x3. Removed user and re-added to BES x3. Checked all phone settings. Last phone issuance was last week, model 8330. User has not installed 3rd party applications or 3rd party email accounts.
Upon each new issuance, have verified all email is sending/receiving.
Any help would be greatly appreciated....
SC

hello,
I think you will find more useful help if you post your question on the "blackberry enterprise solution" board :
http://supportforums.blackberry.com/rim/board?board.id=BlackBerryEnterpriseSolution
the current board is read mostly by regular users and not BES admins.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

I cannot open attachments in Mail

Suddenly, I cannot open any attachments in mail.

I see it's been sometime since this problem was posted, but in case it's helpful...
I found a solution to be to goto "View," then, "Message," and then choose "Best Alternative."
This suddently allowed the attachment to be visible for me. I am not certain why this happens, may be related to Outlook 2011 formats for sending emails, but this is merely conjecture. I tested some emails (both to iCloud and Gmail) with attachments and did not have the same problem.
Hope this helps!
Best,
Will

Cannot open attachments received?

Can somebody help?
I cannot open most attachments on incoming mail? Mostly photos ETC& ETC

''ivorysb [[#question-1048009|said]]''
<blockquote>
Can somebody help?
I cannot open most attachments on incoming mail?
</blockquote>
Just Writing,with little square boxes with an X in middle?.

Can't open attachments of archived e-mails

We have recently started using Mail at our design agency.
Upon completion of jobs we have backed-up, restored and archived all mail into their relevant job folders.
We have then found, when needing to go back to old e-mails, the attachments cannot be read or opened.
Can anyone please tell me how to resolve this problem?
G5 Mac OS X (10.4.7)

I don't know how .Mac's Backup works, but it seems to me that you're making some wrong assumptions here. For IMAP-type accounts, messages are stored on the server. You cannot make a backup of whatever is stored locally on your disk and expect to be able to use that as an archive of what is on the server.
For you to be able to do that in Mail 2.x, Preferences > Accounts > Advanced > Keep copies of messages for offline viewing should be set to All messages and their attachments. It looks like you have it set to All messages, but omit attachments, which obviously won't work for your purposes.
If Keep copies of messages for offline viewing is set to All messages and their attachments, then Mail 2.x stores a local copy of the messages on the server using the exact same format it uses to store messages in local mailboxes, except the suffix of the mailbox folder in the filesystem is .imapmbox instead of .mbox.
You cannot import *.imapmbox mailboxes directly into Mail because when you do File > Import Mailboxes, Mail looks for *.mbox folders and ignores *.imapmbox ones, but you can easily overcome this limitation by just changing the suffix to .mbox. Note, however, that this won't work in your case either because your *.imapmbox folders don't contain full *.emlx files.
Note also that using the above procedure means relying on an implementation detail of Mail 2.x. It wouldn't work in Mail 1.x, for example, no matter what the settings.
The real issue here is that it just doesn't make sense to try to archive mailboxes that are stored on the server making backups of local data. The right way of archiving those messages would be moving them to custom "On My Mac" mailboxes in Mail.

Do I have a virus? My windows PC friends cannot open attachments from my Mac.

I'm runing OSX 10.7.4 on an iMac and a Macbbok pro -- both late 2009 vintage. People cannot open my attachments. When I send an email attachment to an email from from Mail 5.2(1278) people using PCs are able to open the emails, but unable to open attachments whether .pdf, .docx, or .doc. I have confirmed that "Always send windows friendly attachmdents" is checked. In addition, the pdfs could not be opened on an iPad (didn't try the Word docs). Do I have a virus? Whether a virus or not... PLEASE help me make it stop!!!

I don't think you have a virus. Probably, somehow the windows recipient is not able to handle the way the attachment is sitting inside the mail message.
Try this: take the attachement, zip it (control-click, Archive) and send the resulting zip file. Once the recipient unzips the file they, hopefully, will be able to see a usable file.
charlie

I cannot open attachments

Hi, when I try to open an attachment most times it does not work. I do not get an error message, but a window blinks instantly (i cannot read what it says, it might be the "download" window from the shape and nothing happens, the external application does not open or leads the file (if opened already). I have to save the file first and then I can open without any problem. This issue is not specific to any file type. If I try to open a file several times at some point it might work.
Thanks!

McAfee the Thunderbird wrecker we should call that product. It has been causing problems with Thunderbird for around three years making Thunderbird look bad. See https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee
I suggest you try restarting Windows 8 in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8]
Can you open attachments in windows safe mode?

Suddenly I cannot open attachments in Yahoo, Is that because of the new firefox?

When I click on the attachment - A sentence comes up below and tells me to download - then nothing happens - it is as if it tries for a second and then gives up.

Whuch suggestions did you try? Here are two recent threads I found:
* [/questions/977835] firefox wont dowload any attachments from yahoo mail, all other downloads work
* [/questions/978924] Can't open pdf attachment in Yahoo Mail. Worked in 25.0 not 25.0.1. Still works with IE.
Did you try [/questions/977835?page=2#answer-506091] (change settings from "Full featured" to "Basic")?
Are you accessing Yahoo Mail directly from https://mail.yahoo.com/ instead of through a bookmark? Edit: I see philipp already suggested this and linked to yet another thread, [/questions/971042]

Cannot open attachments in threads

With Mail App, once I have sent a reply to an email, I can no longer go back and open the attachment in the original email I received. How do you open attachments to an email after the email has become part of a conversation thread?

Try Mail/Preferences/Viewing, un-check Include related messages, open the attachment, and then go back and re-check the box.

Cannot Open Attachments in Foxfire but OK in Internet Explorer

I cannot open any attachments in Foxifre but do not have problem at all in Internet Explorer. I have reset cookies and cache already, to no avail.
== URL of affected sites ==
http://

Hello Audrey.
You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
If you want support for one of your add-ons, you'll need to contact its author.

Cannot Open Attachments within a pdf document

Dear Staff,
In my windows 7 netbook I can open files attached to PDF documents is there a reason why I cannot open these files within windows 8.1 RT with the adobe Reader Touch? is there any setting to adjust to have this function active or Adobe Reader touch do not have this function at all?
Is the adobe reader touch staff working on this?
I am a music teacher and those attachments are very important for me.
Thank you in advance for your help
Gas

Adobe Reader Touch does not support file attachments.
Adobe Reader Touch is a relatively new product. Our product management team determines which features/enhancements/updates to add based on customer feedback and the usage data collected from other mobile Adobe Reader products (e.g. Reader for iOS/Android).
While Adobe Reader for iOS/Android supports file attachments, the usage data indicates that file attachments are rarely used. So it is not clear if or when the feature will be supported in Adobe Reader Touch.
Since your operating system is Windows RT 8.1, you will not be able to install and run Adobe Reader XI (desktop app with classic UI). Because Adobe Reader XI is not compatible with Windows RT.
Microsoft Reader (the built-in PDF viewer) does not seem to support file attachments, either.
One thing that you could try is to open the PDF document with attachments in Adobe Reader XI on Windows 7, save the attachments as separate files, and transfer the files from your Windows 7 notebook to your Windows RT 8.1 notebook/tablet using a cloud storage service (e.g. SkyDrive, Dropbox, Acrobat.com, etc.)
It's not ideal. But it's one way to work around the lack of the feature. Sorry for the inconvenience.

Whilst using my MobileMe Account I cannot add attachments to my e mails. If this persists I will have to stop using Firefox.

I cannot add attachments to e mails from my MobileMe Account whilst in firefox. In Safari everything works fine.

Hi antonyroberts-
I would recommend trying this:
-> Clear Cookies & Cache
• https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
-> Clear the Network Cache
-> Reload web page(s) and bypass the cache.
• Press and hold Shift and left-click the Reload button.
• Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
• Press "Cmd + Shift + R" (MAC)
Check and tell if its working. Hope that helps.

I cannot open attachments in my e-mail

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