I cannot open/download Word documents. I need to add it to applications, but the "open as" box does not pop up when I click on a link. How can I add Word to applications?

When I click on a docx file, it works. Only a problem for older version Word and Excel files. When I click on the link, nothing happens. Word files are not listed in my "applications", but I have no way of adding it.

%AppData% is the name of an environment variable.
On XP that variable points to C:\Documents and Settings\<user>\Application Data\
"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field
See http://kb.mozillazine.org/Show_hidden_files_and_folders
You can use Help > Troubleshooting Information > Profile Directory > Open Containing folder
See also [[Using the Troubleshooting Information page]]

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