I cannot open itunes in recovery mode

i need to restore my iphone because it has been disabled for i have forgotten the passcode. it says connect to iTunes so i connect to iTunes, but while on recovery mode i cannot open iTunes it hanged. please i badly need your help..

One reason why the password might not be recognized is that the keyboard layout (input source) has been switched without your realizing it. At the login screen, you can select one of the available layouts by choosing from the flag menu in the upper right corner, or cycle through them by pressing the key combination command-space or command-option-space. See this support article.
Otherwise, you will either need to enter the recovery key (if you saved one) or erase the volume and restore from a backup.

Similar Messages

  • Cannot open Itunes in Vista.

    I have tried all the fixes and nothing works.  Itunes does not open in Vista.  Also, Cannot open itunes in safe mode.

    Many thanks.
    Can you check something for me please?
    Restart your PC. after the PC restarts, bring up your Task manager, and go to the "Processes" tab. Click "Image name" to sort the processes alphabetically.
    Now try to launch iTunes.
    Does an itunes.exe process appear? If so, does it vanish after a second or so, or does it persist in the Processes tab (even though iTunes itself never shows up)?

  • Hey, my ipad is disabled and i cant open. i tried connecting it with itunes in recovery mode to restore it but it wont work it doesnt show and options itunes doesnt detect my ipad in recovery mode. what do i do know? please help!!!

    Hey, my ipad is disabled and i cant open. i tried connecting it with itunes in recovery mode to restore it but it wont work it doesnt show and options itunes doesnt detect my ipad in recovery mode. what do i do know? please help!!!

    If you followed these instructions and you were unable to enter recovery mode, I'm still leaning toward a hardware problem.  Also, since you have IOS-7, read this.  It might help.

  • Cannot open itunes  errorn2096 right clicked on quicktime player went to properties no compatibly tab

    cannot open itunes  errorn2096 right clicked on quicktime player went to properties no compatibly tab

    You're on the right track, because this one is usually (at the moment) a compatibility problem. But if you're getting this when launching iTunes, instead try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
    iTunes for Windows: How to turn off Compatibility Mode

  • Cannot open itunes without external drive connected

    Mac os x 10.7.3
    I am having serious issues with iTunes.
    I dont know what changed but now i can no longer open itunes. It crashes before it even launches it seems like.
    this doesnt happen when i have my external drive (where my music is stored). I have changed my itunes media folder to one on the external. Everything worked fine for weeks before this point.
    I cannot open it in safe mode
    i have tried downloading itunes and installing but that doesnt seem to work. Do i need to full remove itunes?
    I also cannot open quicktime player. it says it is damaged or incomplete and theres no actual quicktime icon for the application just one of the incomplete type (similar to the prohibted sign) symbol of icons. I have tried to reinstall quicktime via the optionals install on my snow leopard disk. but no change
    here is the error log i get:
    Process:         iTunes [1552]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         10.6 (10.6)
    Build Info:      iTunes-10604001~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [144]
    Date/Time:       2012-03-24 20:03:25.940 -0700
    OS Version:      Mac OS X 10.7.3 (11D50)
    Report Version:  9
    Interval Since Last Report:          52227 sec
    Crashes Since Last Report:           33
    Per-App Interval Since Last Report:  104514 sec
    Per-App Crashes Since Last Report:   33
    Anonymous UUID:                      698A0C30-4EF4-4DDD-BBCF-DB27A83CF81B
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000110e8e194
    VM Regions Near 0x110e8e194:
        MALLOC_LARGE           0000000110d6e000-0000000110d72000 [   16K] rw-/rwx SM=PRV 
    -->
        MALLOC_LARGE           0000000110eea000-0000000110f73000 [  548K] rw-/rwx SM=PRV 
    Th

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • TS3212 Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any hel

    Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
    Please!
    Thanks!

    If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
    The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
    Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

  • HT1338 I cannot open itunes. When I try, a popup says I need quicktime 7.5.5 but I cannot download it. Can someone help??

    I cannot open itunes. When I try, a popup says I need quicktime 7.5.5 but I cannot download it. Can someone help??

    Quicktime 7.5.5 can be downloaded from this link.
    http://support.apple.com/downloads/#quicktime

  • I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I have had to uninstall itunes so that I could load this version, the PC says it is correctly loaded, but I now cannot open itunes. Advice?

    I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I had to uninstall itunes so that I could load this version as the update to version 11 kept failing. The PC says 11.1.1.11 is correctly loaded, but I now cannot open itunes. Any advice on how to get itunes working again?

    Hello there, ytnoj.
    Uninstalling and reinstalling iTunes can be a tricky endeavor and must be done in a very specific way. The following Knowledge Base article provides the step-by-step of the process:
    Removing and Reinstalling iTunes and other software components for Windows XP
    https://support.apple.com/kb/HT1925
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My problems started with an error 50 message when trying to download bought films. After un-installing and downloading iTunes, a number of times, I still cannot open iTunes on my PC and keep getting the message "you do not have permission to open"

    I have removed all spyware, anti virus software and removed all iTunes programs - as suggested by Apple. I still cannot open iTunes on my PC because of the message "you do not have permission to open this file, folder"
    I have changed and checked all permissions to allow this but still get the same message.
    iTunes is located on my C drive and I now do not have the neccesary permissions to open it.

    Hey Chris-
    It has been some time since you posted this message and I see you haven't gotten any replies, but  I have the same issue and I was wondering if you figured out how to resolve it.  Hopefully you were able to figure it out. 

  • I cannot open iTunes.  I get a message that says "The file iTunes library.itl cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"  I downloaded it and it and I continue to get the same message.  How

    I cannot open iTunes.  I get a message that says "The file iTunes library.itl cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
    I downloaded it and it and I continue to get the same message.
    How do I fix this?    Thanks,  Dee

    Upgrade iTunes to the latest version. It should be 10.5.3.

  • I downloaded the latest version of itunes.  Now I cannot open iTunes.  I receive this error message: The procedure entry point AVCFAssetCreateWithByteStreamAndOptions could not be located in the dynamic link library AVfoundationCF.dll.  Thoughts?

    I downloaded the latest version of iTunes on my PC.  Now I cannot open iTunes.  I receive the following error message: "The procedure entry point AVCFAssetCreateWithByteStreamAndOptions could not be located in the dynamic link library AVfoundationCF.dll"  After pressing the "OK" button I receive a second error message: 'iTunes not installed correctly.  Please reinstall iTunes.  Error 7 (Windows error 127)".  I've uninstalled iTunes and reinstalled to no avail.  I've also eliminated the temp files (per suggestions on the trouble-shooting page) and no luck.  I also tried system restore and that did not fix the problem.  Any thougths on a repair?   

    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. Head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (Although the procedure is for Vista and 7 and you've got XP, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
    Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more.  Itunes starts but before anything loads a

  • I was doing an update and recieved an error message that Itunes did not reinstall properly and now I cannot open iTunes on my computer

    I was doing an update to my iTunes and it did not reinstall properly.  Now I cannot open iTunes at all on my laptop.  What are the fixes?

    You need to follow the instructions of tt2 in https://discussions.apple.com/thread/5822086

  • I cannot open itunes on windows.  It keeps saying short cut has changed or moved no longer working properly.  I have tried everything.  can someone please help.  I have a older version of windows running.  I cannot even do a repair on my computer

    I cannot open itunes on my windows (older verson of windows) It keeps saying short cut has change or moved and no longer working properly.  I have tried to do a repair on the file but the computer wont let me.   I have tried reinstalling itunes but still not working.  Is there anything you can sugguest please as I need my itunes.I have looked through the support questions and have tried everything.  I have on Bonjour on my computer.  Thanks heaps.

    See  Troubleshooting issues with iTunes for Windows updates for a complete set of iTunes rebuild steps.
    tt2

  • Recently I updated my iTunes account, but there was an error during installation.  Now I cannot open iTunes as an error message appears.  If I delete iTunes from my laptop then reinstall, will I still have access to all my music etc?

    The reason why I ask, is because I have another laptop which I then installed iTunes on (this was to overcome the issue of the error message and reduce the risk of losing my music etc. on my first laptop).  I cannot see any of my music on the second laptop, even when I attach my iPod.  I authorised the second laptop to link but as I cannot open iTunes on my first laptop, I cannot access my music.  I'm assuming  iTunes accounts are only stored on individual laptops/PCs and cannot be accessed remotely??  Or am I doing something wrong?  I'm not sure what I can do.

    Your iTunes library, media, playlists, and iOS device backups are safe. Please visitTroubleshooting issues with iTunes for Windows updates for details. The steps in the second box should get iTunes back on track.
    I don't make any use of the homesharing feature so I can't really comment on it, but if you want to change which computer you use to manage your devices see this migrate iTunes library post.
    tt2

  • Cannot open iTunes. I get the message" the file--iTunes library.itl cannot be read because it was created by a newer version of iTunes. How do I proceed?

    cannot open iTunes. I get the message" the file--iTunes library.itl cannot be read because it was created by a newer version of iTunes. How do I proceed?

    Had same problem and solved it without having to reinstore any music or movies:
    1. Delete old Library file
    2. Go to the 'Previous iTunes Libraries' folder and copy one of the earlier files - note, they have a date extension, e.g. 'iTunes Library 2011-11-01'.
    3. Paste this file in your iTuners folder and rename file by removing the date extension -  'iTunes Library'
    You should have all your music and paylists in tact, unless it was a really old previous file.

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