I cannot open Itunes.  It says another person has it open, but no one is.

I can't open ITunes, messages states another person has it open......but no other account has it open.

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* https://support.mozilla.org/kb/pdf-files-are-blank-and-cant-be-downloaded-mac
* https://support.mozilla.org/kb/Opening+PDF+files+within+Firefox
Disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

Similar Messages

  • I can not open itunes. it says another device has itunes open.

    downloaded itunes 10.5 but I can not open because it says itunes is running on another device. what do I do, I want to sync my new iphone and can not even open my library.

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99623)

  • ITunes says another user has it open - but I am the only user on this Win7 box

    Hello!
    Recently, my iTunes will periodically say that it can't open because another user has it open. However, there is only one user account on this Win7 machine. If I restart the machine, the problem will sometimes go away, but will return. I have re-installed iTunes, and that has not fixed the problem. When I get this error message, I go to the task manager and it says there is only one user on the machine and "itunes.exe" is not on the list of running processes. ("ituneshelper.exe" is running, and I have stopped that process - but no effect on the problem.)
    I have seen mention of this problem when using "fast user switching" in Windows 7, but there is only one user account on this machine. I am not switching between users.
    iTunes: 10.3.1.55
    OS: Windows 7 (64 bit)
    Please advise! Thank you.
    Regards,
    Brad

    Do you still get that after restarting the PC?

  • When i try to sync i get a message that says another user has it open

    I am trying to use itunes to sync my ipod and ipad (which I have done many times) and I get a message that says that another user has it open and it needs to be closed.  Does anyone have any guidance?

    Rysz wrote:
    A new one for me... A Reset never hurts and may help:
      Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).
    The message has nothing to do with iDevice.

  • When i try to open my ipod nano in ituned it says "an ipod has been detected but it could not be identified properly"

    what do i do when i try to open my ipod nano in itunes and it says "an ipod has been detected, but could not ne identified properly"

    Hello rachel167,
    I would use this:
    iPod nano: Error message saying that iPod 'could not be identified ...
    Ensure you use every step.
    Hope this helps.
    ~Julian

  • I try to open itunes it says that it has encountered a problem

    every time i try to open itunes it says that itunes has encountered a problem and needs to close i did this with my original cd and it says quicktime wasnt installed so- i updated itunes and it still has the same problem what do i do?

    so i upgraded to the new itunes and its installed but when i went to remove quicktime/itunes, itunes was there but quicktime wasnt and i cant open itunes now it says it has encountered a problem
    okay, let's try this first.
    Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
    Description of the Windows Installer CleanUp Utility
    Next, we’ll manually remove leftover program files and folders.
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    2. In My Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
    7. Restart your computer.
    after the PC restarts we'll do a repair install of itunes.
    go to your Add/Remove programs. select itunes, click "Change", and select "Repair".
    that should install a current version of QuickTime for you.
    if the repair install goes through okay, restart the PC again, and try to launch itunes. does it launch okay?

  • Upgraded to 11.1.4.62.  Now iTunes is saying "An iPod has been detected, but could not be identified properly.  Disconnect then reconnect ..."  I removed iTunes and reinstalled.  I stopped and started the service.  I reset the iPod.  When I put it in disk

    I upgraded to 11.1.14.62 this morning.  Not iTunes is saying "An iPod had been detected but could not be identified properly".  I unlugged/replugged in.  I reset the iPod, I removed iTunes and reinstalled.  I'ver tried three different cables.
    When I put the iPod in disk mode it shows up briefly as a disk then goes away.
    Any ideas?

    Hi there  - I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
    1) iTunes
    2) Apple Software Update
    3) Apple Mobile Device Support
    4) Bonjour
    5) Apple Application Support
    Then you restart your computer.
    Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).
    Then you restart your computer again.
    Mine is working perfectly again now.
    I hope it works for you,
    Carmen.

  • Itunes won't recognize my ipod nano 5th gen. it's recognized by the computer, but I get a message from itunes that says an ipod has been detected, but it couldn't be identified properly. i did all of the steps on the ipod assistant. unistalled and reinsta

    Itunes will not recognize my Ipod Nano 5th g. It shows up on my computer. But Itunes gives me a message that says "An ipod has been detected, but it could not be identified properly. I did all the steps in the ipod assistant. Unistalled and reinstalled drivers and itunes. restarted ipod and even erased everything. It is recognized by other computers. And itunes recognizes my iphone fine.  please help.

    Have you restarted your computer?  iTunes updated? 

  • I am told I cannot open my Itunes account because another user has it open.

    How can I open the Itunes account when am the only user and don't know of another user on my account?

    Your account might of been hacked, or it could of been an error. Try signing in again later, and if that still there, contact apple, or at last resort, you could make a new apple ID.
    Hope this helps.

  • I uninstalled and reinstalled and tried to restore my old profile, but I can't open Firefox, it says another copy is already open. How do I fix that?

    I followed the steps to backup my profile and saved the file on my desktop. I uninstalled Firefox and reinstalled it. I tried to restore my profile by copying it to the "new profile" but it didn't work, my bookmarks etc did not come back. When I looked in the new profile my old one was there as a folder so I moved it out to the Profiles section. I now had 2 profiles. I deleted the new profile using the Profile manager, thinking the old one that was left would just take over. I then tried to open Firefox but it says
    Close Firefox
    A copy of Firefox is already open. Only one copy of Firefox can be open at a time.
    Where is this other copy? How do I close it?
    Thank you.

    Did you check the File > Work Offline setting?
    Press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.
    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
    See:
    * [[Server not found]]
    * [[Firewalls]]

  • Whenever i try to open ff, popup says another ff is already open, but it's not

    i tried to fix the back button issue by renaming the profile folder( or whatever you call it). when i tried to restart ff, a pop up said i already had ff open, and i could not have two open. but it was not already open. now it is totally impossible to open ff at all.

    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

  • TS1717 While downloading the latest iTunes version, my computer turned off. When I opened iTunes, it says that "The file "iTunes Library.itl"  cannot be read  because it was created by a newer version of iTunes" Help please :(

    While downloading the latest iTunes version, my computer turned off. When I opened iTunes, it says that "The file "iTunes Library.itl"  cannot be read  because it was created by a newer version of iTunes" Help please

    That message is usually a sign that you tried to roll back to an earlier build of iTunes, but occasionally I've seen it connected to a new upgrade. This technique should fix things.
    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    tt2

  • TS1368 Cannot connect to/open application to ITune.  Message states "because another user has it open.  Ask them to quit and retry."  However, there is no other user.  Help!

    Cannot connect to/open application to ITune.  Messages states that it cannot open "because another user has it open.  Ask them to quite and retry."  However there is no other user???  Thanks for any help.

    You Windows must have different user profile where iTunes is open in that profile.  Switch windows user and close the iTunes, then return to your own user profile to open again.

  • Everytime i try to open iTunes it says there is an error and it cannot be opened. what should i do?

    Everytime I try to open iTunes, it says there is an error and cannot be opened. What should I do?

    What's the precise text of the error message(s) please, confused?

  • When i connect my iphone to my laptop and open itunes it shows my iphone has nothing on it(no music, no movies, etc...) then when i try to sync it says iphone is is full and can only put in a selected amount of songs

    when i connect my iphone to my laptop and open itunes it shows my iphone has nothing on it(no music, no movies, etc...) then when i try to sync it says iphone is is full and can only put in a selected amount of songs. Take in mind this is my first time to sync with this laptop(HP 15 ENVY) and as well my laptop is just brand new. just got it a week ago. so how do i fix this prob. and also when i open my itunes store and then view my account it says error occurred either debug it through Microsoft visual studio or close program. I tired copying all the .dll files to the itunes folder didn't help

    I cannot address the sync services error right now, but the error that you receive when you change from sync to manually manage music is what happens when you change. Once you change to manually manage music, it erases all of the music and will only put the music that you want on the phone, content that you manually drag over to it. See if this support document helps you out. http://support.apple.com/kb/HT1535

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