I cannot open itunes on my computer. i have tried everything!!! any suggestions???
i have literally tried everything, anyone else have this issue?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
Similar Messages
-
Since downloading Firefox when I go on the Internet Internet Explorer pops up with a message - IE cannot open the webpage - Favorit. I have tried everything but cannot stop this happening. Any suggestions? Thanks. I am running Vista.
The exact same things happend to me!! how frustrating! ive reinstalld it soooo many times and quicktime seperatly too as i have had so many different error messages including something to do with quicktime, i dont know what to do but as you said my ipod is useless with out itunes! if anyone works this out let us know! thanks alot x
-
I cannot open itunes on my computer i have re installed and get msvcr80.dill error
i cannot open itunes iget a error msvcr 80.dill after reinstalling itunes and cannot sync i phone or i pad
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I was doing an update to my iTunes and it did not reinstall properly. Now I cannot open iTunes at all on my laptop. What are the fixes?
You need to follow the instructions of tt2 in https://discussions.apple.com/thread/5822086
-
I have tried everything re-installing itunes, changing leads, checking device manager and drivers, my computer recognises the iphone and does import photos, but no music.
I am getting really frustrated with this issue.Have you done all that?
iOS: Device not recognised in iTunes
Windows: http://support.apple.com/kb/TS1538 -
Just like the subject line says, I reset my iPhone 3g which I just bought from a friend for $50. The device worked just fine and then I performed a complete reset on the phone. The one that says it may take up to two hours... Well I left and came back about 8 hours later. I pressed the Home button to view the screen and I now see that my phone is "locked" and I can only make emergency calls. There was no cell service before but I was still able to browse the phone and use it's features.
Now I can do nothing with the phone, I have tried to force it into recovery, I have performed both the soft and hard resets and I am at a loss. I have always been against anything Apple as an IT Professional and now this reaffirms why. My EVO from HTC (Linux based) has never had one single problem and I have rooted it, flashed a new ROM and flashed a new Kernel.
The iPhone was not even Jailbroken or unlocked. And to make it all worse, the only language that it displays is Spanish?!?! ***???
Why didn't the iPhone tell me that it was going to ruin my device and change the default language to Spanish instead of simply stating it would take two hours?
I have worked on this phone all night, now I'm out of $50 and was going to sell this on eBay for an easy $250.00. What the heck is wrong with this POS? And why won't Apple offer any support without having to pay them? If I pay them for support and then they can't get it to work then what? I'm screwed their too?
There is nothing left to do but smash this thing, I wish I would have never bought it, and I even wasted $20 on a new home/car charger for it. I'm so mad I can't hardly stand it. This is why I ONLY use ANDROID based devices and I recommend that you ALL do the same!
But, if anyone can provide any insight into this issue it would be much appreciated. It's just not fair that it sits with this stupid "connect me to iTunes screen" yet does nothing. AHHHHHHHHHH!
Please HELP ME SOMEONE!!!!
By the way, I have tried ths on my Windows 7 PC and my XP laptop. Same result. iTunes and the computer will NOT recognize the device in any way no matter what mode I start the phone in. It just refuses to work.
PAinguIN- Try here:
iOS: Not responding or does not turn on
- If not success and you can't turn the iPod fully off, let the battery fully drain and then try again.
- Time for an appointment at the Genius Bar of an Apple store. -
I have a iphone 3GS 16 GB that is currently working on version 4.3.5. I'm having major battery issues and need to take it in for repairs but can't because I can't get the system to back up all my information first. Every time I try to sync or back up or update my apps it gives me that error message in the title. I have unauthorized, and reauthorized the computer. I have changed to another, completely new computer which was also authorized. i have been using the same account since I first got the phone, and never backed it up on any computer before.
IF I can make the back up work, will it also save my existing text messages and entries in the notes app? I'm about to go to the android system because from all the errors and issues that I am seeing listed in here and on other forums, seems like Apple has been neglecting their products a lot.@ deggie, I wasn't threatening ANYONE. I was simply saying how frustrating this has become, seeing how I have been trying on my own to figure this issue out for more then a month with no results. Like I said in the beginning, I have not used any other account to purchase apps or other products on my phone. I have only ever used one account. There are 23 apps that are saying they can't sync. It directs me to authorize the computer, which I do but it doesn't change the outcome. If I proceed, I lose those 23 apps correct? Do I also lose all my text messages saved, and other things such as documents in the "notes"?
-
Ipod is not in Itunes 7...I have tried everything, Somone...Please Help lol
Ok, here's the thing. I got this 5th g, 30gb ipod the other day. I installed the little disk, and when I plug it in, my computer recognizes it, installs the device, everything is fine. It's in my computer, blah blah. It even opens itunes when I plug it in, however, there is no "Ipod" in the source list. Doesn't exist. I've gone through the support pages like this one
http://docs.info.apple.com/article.html?artnum=93716
and I've done it all. Re-installed the software, re-installed itunes, empty temp directory, disabled any third party programs I could, changed the drive letter of the ipod. No IPOD IN ITUNES still. Wth. Any ideas. I'm getting desperate.Sally,
OK since you using 2 computers, we will first focus on the one that will not uninstall iTunes, afterwareds we will get the ipod working on one PC first.
On the PC that will not uninstall iTUnes, goto control panel>add and remove and try if you can to uninstall iTUnes AND quicktime. Then go here and roll down to "Clean up iTunes installer files on the computer" http://docs.info.apple.com/article.html?artnum=93976
Once done disable any antivirus or security programs, then goto apple.com to download and install the latest iTUnes.
Also on BOTH pcs make sure you have "ipod updater 06-28-2006" you can download and install it here http://www.apple.com/ipod/download/
Once iTunes is properly installed on this PC, you need to only connect your nano to the main PC you use for now so we can get it working, then we'll focus on the other PC if needed -
I have an iBook G4. My epson stylus printer is not fixable so I went to Best buy and bought an XP 400 (Epson). When I went to set it up it wouldn't talk to my computer. So it looks great but won't print After 2 days and many phone calls I am disgruntled to say the least. Any suggestions?
I would imagine the drivers supplied with the printer will not be compatible with your existing operating system.
Download the older drivers for your OS here, and then try the install again.
Epson Print Drivers -
I cannot open Itunes on my computer
I used Itunes earlier in the day but it refuses to open 6 hours later. What can be the problem?
Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
-
I cannot open my email icon anymore on my MacPro. Any suggestions?
My email icon on my laptop no longer works. I can see email only from my phone now. When I click on the icon, it doesn't move.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Here is the result of my iTunes Diagnostics Report. Please HELP!
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Hewlett-Packard HP Pavilion g6 Notebook PC
iTunes 11.1.5.5
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number (Removed)
Current user is not an administrator.
The current local date and time is 2014-05-02 12:50:35.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: { }
Description: Microsoft Wi-Fi Direct Virtual Adapter #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: { }
Description: Microsoft Wi-Fi Direct Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: { }
Description: Realtek PCIe FE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: { }
Description: Ralink RT3290 802.11bgn Wi-Fi Adapter
IP Address:
Subnet Mask: Default Gateway:
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Fri May 02 11:50:41 2014
Lease Expires: Sat May 03 11:50:41 2014
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall. (This is incorrect. It is enabled).
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-05-02 12:47:06.
**** Device Connectivity Tests ****
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
No Universal Serial Bus Controller found.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPhone 4S running firmware version 7.1
Serial Number:
iPad 2 running firmware version 7.0.4
Serial Number:
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.Hello,
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
Question: I cannot successfully download itunes to my computer I have tried several times and every time after the download it says that I was unable to get the support piece and therefore cannot open itunes......please help.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Cannot open iTunes after installing Lion.Says it is trying to restore windows and quit unexpectedly
Cannot open itunes after installing Lion. Says trying to restore windows and then quits
same
Message was edited by: Ben123212321 -
I cannot open itunes in windows 7 - suggestions ?
I cannot open itunes in windows 7 - I have removed it and re-installed it twice.
I found a post on here about deleting many files and reinstalling. I can't find the post now - but it worked perfectly!
Maybe you are looking for
-
require solution: when printing reports it prints duplication values at time of report generation. the value prints multiple times. regards,
-
Reasons why iCal Server can't be my company's calendar server
I want to believe. I don't want to use Exchange. But after testing iCal server and iCal 3 for a few days, I've found it's not going to cut it for us- a 60 person creative agency. Here's why: -There's no concept of "blocks time". So, let's say I don't
-
Parent Tab and Standard Tab set
What is the difference between above three - i.e. Parent Tab, Standard Tab set? I understand Parent Tab is the master level Tab, but not sure what is different between Standard Tab Set and Parent Tab? It seems like interchanging of terminology to me.
-
I was wondering about sidecar files, I know that photos can be exported with their metadata contained inside one of those XML files, but was wondering what the situation would be if they were imported. Specifically, can I have Aperture import a sidec
-
ATI Radeon X1950 Pro video card and Quicktime Pro
In an earlier thread, I found out that the reason Quicktime Pro was not working on my new computer is that Apple has not yet worked out incompatibilities with QT Pro and new nVidia video cards. Since I need the QT Pro to do my movie editing work, I a