I cannot open itunes on my iphone 4 to purchase ringtones

I upgraded my husband's phone to ios7 and not I cannot acces itunes from his phone to purchase songs or ringtones.  Nothing I do to settings makes it work.  Help!

Hello nk6248,
We've a troubleshooting assistant that can help resolve many issues with built-in applications.
iPhone Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/phone/
Cheers,
Allen

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    Hello Peter1964,
    We've a troubleshooting assistant that can help get built-in applications to behave.
    iPhone Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/phone/
    Cheers,
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    Hello nk6248,
    We've a troubleshooting assistant that can help resolve many issues with built-in applications.
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    Cheers,
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    Try here:
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    If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
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    Quicktime 7.5.5 can be downloaded from this link.
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