I cannot open Itunes on my iPhone 5?

i cannot open Itunes store on my iphone 5? Help

Hello nk6248,
We've a troubleshooting assistant that can help resolve many issues with built-in applications.
iPhone Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/phone/
Cheers,
Allen

Similar Messages

  • Cannot open itunes on my iphone

    Cannot open itunes on my iphone?

    Hello Peter1964,
    We've a troubleshooting assistant that can help get built-in applications to behave.
    iPhone Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/phone/
    Cheers,
    Allen

  • Cannot open itunes app on iphone 4 everytime i open it, it shuts down. Why?

    Please help! I cannot run my itunes store on my iphone it starts to open then it immediately shuts down. Why?

    I also had this problem. Go to settings> itunes & app store, tap on your apple ID and sign out. Then open itunes store. It should now open.
    Then sign back in again and the problem should be resolved

  • I cannot open itunes on my iphone 4 to purchase ringtones

    I upgraded my husband's phone to ios7 and not I cannot acces itunes from his phone to purchase songs or ringtones.  Nothing I do to settings makes it work.  Help!

    Hello nk6248,
    We've a troubleshooting assistant that can help resolve many issues with built-in applications.
    iPhone Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/phone/
    Cheers,
    Allen

  • I cannot open iTunes on my iphone help!!!!!

    Since updating my iphone to the ISO7 I cannot connect to iTunes please help!!!!!!

    Have you tried logging out of your account by tapping on your id in Settings > iTunes & App Store and then logging back in and seeing if it then works ? You could also try a soft-reset of your phone if that doesn't fix it : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • I cannot open iTunes on my iPhone 4S with the new iOS.

    I installed iOS 7 a few days ago and now I cannot access the iTunes Store. The app opens and immediately closes again.

    try multi tasking and kill the app..
    try deleteing the app and reinstalling it..
    try deleteing the app and installing it from itunes on the computer.

  • TS1741 I can't open itunes on my iphone 5.

    How do I fix this? I cannot open itunes on my Iphone 5.

    Assuming it's not a restriction,
    Close the iTunes app by pressing the Home button twice, and swiping them up.
    Then go to Settings > Safari > Clear Cookies and Data
    Sign out and in using Settings > iTunes & App Store
    Hope that helps.

  • Whenever i open itunes on my iphone it shows "Cannot connect to iTunes" even when my internet connection is fine.

    Whenever i open itunes on my iphone it shows "Cannot connect to iTunes" even when my internet connection is fine.

    Try restarting the iPhone.
    If that doesn't do it, one thing that others have done to fix this is manually set the date and time a few months out  (Settings > General > Date & Time), test it again, and then set it back to the correct time.
    You can also take a look at this Apple doc for other ideas -> Can't connect to the iTunes Store

  • I cannot open itunes store from my iphone 4s. When I press the application icon it seems to be open at first but then automatically return to the main menu. What can be the problem?

    I cannot open itunes store from my iphone 4s. When I press the application icon it seems to be open at first but then automatically return to the main menu. What can be the problem?

    Logout of the app store and iTunes store: Settings>iTunes & App Store>Apple ID. Go back to home screen and  reset the phone by pressing the sleep/wake and home buttons together until the Apple logo appears then release them.
    Once phone has finished rebooting go back to  Settings>iTunes & App Store and login with your Apple ID and password again. Then open the iTunes Store app again.

  • Every time i try to open itunes to update apps for iphone 4s i can never get it to open, i went to command prompt and did the netsh winsock reset, still cannot open itunes

    i cannot open itunes to update apps on my iphone. i did the command prompt-netsh winsock reset, still cannot open itunes.

    Try following steps and test one at a time:
    1. Check to see if this file APSDaemon.exe is the problem here.
    Close your iTunes.
    Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
    Now open itunes and see if it is working?
    If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in
    MSCONFIG
    Hit ENTER
    Click STARTUP Tab, Uncheck "Apple Push", click OK.
    Restart Windows.
    2. If that fails or you don't see ApsDaemon.exe in the Processes, refer to following article to remove SC files:
    http://support.apple.com/kb/TS2363
    3. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / ADD N REMOVE PROGRAMS / hightlight QUICKTIME, click CHANGE or UNINSTALL then REPAIR.

  • How do I fix itunes error 45054.  I cannot open itunes.  Also saw message not enough access priviledges.  How do I fix this problem?

    How do I fix itunes error 45054.  I cannot open itunes.  Also saw message not enough access priviledges.  How do I fix this problem?

    Try here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • I cannot open itunes in recovery mode

    i need to restore my iphone because it has been disabled for i have forgotten the passcode. it says connect to iTunes so i connect to iTunes, but while on recovery mode i cannot open iTunes it hanged. please i badly need your help..

    One reason why the password might not be recognized is that the keyboard layout (input source) has been switched without your realizing it. At the login screen, you can select one of the available layouts by choosing from the flag menu in the upper right corner, or cycle through them by pressing the key combination command-space or command-option-space. See this support article.
    Otherwise, you will either need to enter the recovery key (if you saved one) or erase the volume and restore from a backup.

  • TS3212 Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any hel

    Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
    Please!
    Thanks!

    If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
    The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
    Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

  • HT1338 I cannot open itunes. When I try, a popup says I need quicktime 7.5.5 but I cannot download it. Can someone help??

    I cannot open itunes. When I try, a popup says I need quicktime 7.5.5 but I cannot download it. Can someone help??

    Quicktime 7.5.5 can be downloaded from this link.
    http://support.apple.com/downloads/#quicktime

  • I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I have had to uninstall itunes so that I could load this version, the PC says it is correctly loaded, but I now cannot open itunes. Advice?

    I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I had to uninstall itunes so that I could load this version as the update to version 11 kept failing. The PC says 11.1.1.11 is correctly loaded, but I now cannot open itunes. Any advice on how to get itunes working again?

    Hello there, ytnoj.
    Uninstalling and reinstalling iTunes can be a tricky endeavor and must be done in a very specific way. The following Knowledge Base article provides the step-by-step of the process:
    Removing and Reinstalling iTunes and other software components for Windows XP
    https://support.apple.com/kb/HT1925
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

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