I cannot open JPG images in Camera RAW from Bridge or via "Open as" facility in Photoshop

I am going crazy with Photoshop CC!!! I have been using Photoshop CC and Bridge CC since Feb 2014 and have a recurring problem, which comes back periodically after having been fixed with the aid of the Adobe Help Chat facility. Today the Chat facility is not on-line, so in desperation I'm hoping someone in the Community can help me.
When I try to open a JPG file in Bridge I get the message "Bridge's parent application is not active. Bridge requires that aqualifying product has been launched at least once to enable this feature".
When I try to open a JPG file in Photoshop using the "Open As" facility, I get the message "Could not complete your request because the file-format module cannot parse the file".
I am running CC on a Dell laptop under Windows 7 64-bit.
Can anyone help me please?
Ian McFarlane

I should add that JPGs edited with ACR usually need to be writable for ACR to be able to store the adjustment-settings inside themselves.  RAW files typically use an XMP sidecar to store settings, but JPGs typically don't.
If the files weren't read/write then ACR would have no way to store the adjustments in them and so is smart enough to not make them available for editing.
The other hint is that if you copy the files to your desktop--where the permissions are likely to be more friendly, they work.
To check the permissions, right-click on one of the files in Explorer, select Properties from the context menu and look at the Security tab.  Look at the various user-groups, like Users, Authenticated Users, Administrators, etc, and see what access each has to one oft he problem files, and then to one of the files that works ok.
You might also check the Effective Rights of a particular user to a particular file by clicking on the Advanced button in the Security tab.  Here is an example where I show only Read + Read & Execute access to an NEF for general users, but when I check my own logged in User (steve) I have Full Control which includes all the other access privileges, and this is either because I'm in the Administrators group or I am the owner, I'm not sure.  It is possible that Bridge or Photoshop is running in a user context other than your logged in user, or it's possible that another user accessed the files and changed the permissions to them.

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    From: [email protected]
    To: [email protected]
    Subject: Why won't files open in Camera Raw from Bridge?
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