I cannot open mail through my .mac account using Safari.

Starting on June 11 in the afternoon, the .mac page changed appearance and now will not accept my login. I can access .mac through another browser, however, I prefer to continue using Safari. Is there an explanation that will help me return to my normal login process?

When you log in, hit the 'Login' button rather than the Return key - this appears to be a bug they've created.

Similar Messages

TS3276 Hi I cannot receive mail on my .mac account?

Hi I cannot receive mail on my .mac account why do you think this is?

See this Apple note on troubleshooting icloud mail: http://support.apple.com/kb/TS4002
You may have seen this page already: http://www.apple.com/support/icloud/mail-notes/

I cannot open Mail app. Mac OS X 10.5.8

I cannot open Mail app. Mac OS X 10.5.8
Any easy help?
Tks.

that is a good question, ever since i had my macbook, i was never able to use my mail app, i don't know why but i could not get it connected to my mail. so ive had my computer for 4 to 5 years now and without using that mail app.

Cannot open mail app on Mac Pro

Cannot open mail on Mac Pro

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

I'm trying to publish a web site through my .Mac account using a UK2 domain

I've registered a domain through UK2 and am trying to publish this through my .Mac account. I've created a CNAME entry to redirect the domain to apple but the site is still not live! Can anyone help please?

I've created a CNAME entry to redirect the domain to apple but the site is still not live! Can anyone help please?
Did you also do what is required in the .Mac account settings?
http://help.apple.com/mac2/1/help/member/pgs2/memfmsetgen367.html
Could you provide your urls?

Cannot open/view/access interactive pdf form using Safari

I was unable to open interactive pdf forms from websites with Safari 6 on my iMac. I received the following message:
Quote
To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
For further support, go to www.adobe.com/support/products/acrreader.html
Unquote
I still couldn't view/open/access the form even after I upgraded to Version 11.0.04 of Adobe Reader.
This problem happens only (I believe) after I updated OS X and Safari. Previously I was able to do it without any trouble as recently as July 2013. However, I don't encounter any issue if it is just an ordinary pdf document especailly if it can be downloaded to be opened later.
As far as I can ascertain, I don't have any plug-in except for McAfee SiteAdvisor 2.0, 1Password 3.9.0, AdBlock 2.5.46 (which is disabled), Evernote Web Clipper 5.7, and Open In Internet Explorer 1.0 (by Parallels).
I am using OS X Mountain Lion 10.8.5 and Safari 6.0.5 (8536.30.1).
Can anyone please help? Thank you.

Thank you, Carolyn Samit and andyBall_uk, for your prompt responses and suggestions.
Although I didn't follow your recommendations, they gave me some idea regarding what to do to resolve the issue.
The solution is actually very simple. I uninstalled my existing Adobe Reader (using CleanMyMac 2 but I believe moving the app to trash should do it as well), downloaded a fresh copy (version 11.0.04) and reinstalled it again. When the software was being installed, it asked whether I wanted to make Adobe Reader (AR) the default PDF reader. I indicated OK and allowed installation to proceed and finish.
After installation of AR, I reopened Safari and went to a website to click the link to the pdf form. And lo and behold, I was able to open/access/view the document! It worked with a second website.
So the lesson is when installing an upgrade remember to make Adobe Reader the default PDF reader.
I hope that this procedure can help others resolve their issue if they have a similar problem.

Using the ipad with ios7, cannot open mail links

I cannot open mail links on the ipad using ios7. Anyone else having this problem?

I can confirm that I'm having the same issue on my verizon iphone 4 on ios 7. If I click a link in an e-mail sent to me through the IOS mail app, safari often does not open. I've noticed that some pages will open. For example. A friend sent me a link to a story on imore.com. The link to the story would not open in safari. Dead. However, a separate link in the e-mail to the main site, imore.com DID open in safari when I tapped on it. I've had this issues with links not working for the last 2-3 weeks, and for whatever reason a reboot of the phone (hold down on/off and home, wait for logo, release buttons) has temporarily fixed the issue.

Hi, i cannot open mail 10.4.11

Hi , I cannot open mail on my mac pro 10.4.11
i have tried disk utilitys.

Hi, it ok ive fixed it , the mail screen had gone off screen to the right and i had to drag it back on to screen with my
curser.
all the best.......

I have an imac with snow leopard. I do not have enough memory to get lion. I switched my mail to icloud and now my ipod touch has icloud. i can receive mail on my ipod touch and through the icloud web site, BUt I cannot receive mail on my mac directly

I have an imac with snow leopard. I do not have enough memory to get lion.
I switched my mail to icloud and now my ipod touch has icloud.
i can receive mail on my ipod touch and through the icloud web site, BUt I cannot receive mail on my mac directly any more. There is an exclamation point on my mail in box and also an ! on .mac.
Can anyone help me with settings so I can receive mail again directly on my mac?
Thanks
Mathmarv
<Edited by Host>

See this Apple note on troubleshooting icloud mail: http://support.apple.com/kb/TS4002
You may have seen this page already: http://www.apple.com/support/icloud/mail-notes/

Cannot open mail after upgrade to Yosimite 10.10.1

Hello everyone,
I cannot open mail after I just update from OS X v10.9 (Mavericks) to Yosimite 10.10.1 and I use console to capture the log as below. Pls. help to find the solution.
Thank you
Spaide
1/2/2558 BE 7:14:13.222 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:14:14.605 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:14.606 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:14.935 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:26.958 PM Mail[941]: *** Assertion failure in -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:], /SourceCache/Mail/Mail-1993/MailFramework/Accounts/MFMailAccount.m:4467
1/2/2558 BE 7:14:27.595 PM Mail[941]: An uncaught exception was raised
1/2/2558 BE 7:14:27.596 PM Mail[941]: Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks
1/2/2558 BE 7:14:27.596 PM Mail[941]: (
0   CoreFoundation                      0x0000000111c5764c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x000000010ffe26de objc_exception_throw + 43
2   CoreFoundation                      0x0000000111c5742a +[NSException raise:format:arguments:] + 106
3   Foundation                          0x000000010fb435b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4   Mail                                0x000000010f402f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5   Mail                                0x000000010f360404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6   Mail                                0x000000010f404696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7   Mail                                0x000000010f41b168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8   CoreFoundation                      0x0000000111b81ea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9   CoreFoundation                      0x0000000111b81db9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail                                0x000000010f41b0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation                          0x000000010fb8d2e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation                          0x000000010fa79905 -[NSBlockOperation main] + 97
13 Foundation                          0x000000010fa5859c -[__NSOperationInternal _start:] + 653
14 Foundation                          0x000000010fa581a3 __NSOQSchedule_f + 184
15 libdispatch.dylib                   0x0000000113ad5c13 _dispatch_client_callout + 8
16 libdispatch.dylib                   0x0000000113ad9365 _dispatch_queue_drain + 1100
17 libdispatch.dylib                   0x0000000113adaecc _dispatch_queue_invoke + 202
18 libdispatch.dylib                   0x0000000113ad86b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib                   0x0000000113ae6fe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib             0x0000000113e136cb _pthread_wqthread + 729
21 libsystem_pthread.dylib             0x0000000113e114a1 start_wqthread + 13
1/2/2558 BE 7:14:27.597 PM Mail[941]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks'
*** First throw call stack:
0   CoreFoundation                      0x0000000111c5764c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x000000010ffe26de objc_exception_throw + 43
2   CoreFoundation                      0x0000000111c5742a +[NSException raise:format:arguments:] + 106
3   Foundation                          0x000000010fb435b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4   Mail                                0x000000010f402f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5   Mail                                0x000000010f360404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6   Mail                                0x000000010f404696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7   Mail                                0x000000010f41b168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8   CoreFoundation                      0x0000000111b81ea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9   CoreFoundation                      0x0000000111b81db9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail                                0x000000010f41b0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation                          0x000000010fb8d2e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation                          0x000000010fa79905 -[NSBlockOperation main] + 97
13 Foundation                          0x000000010fa5859c -[__NSOperationInternal _start:] + 653
14 Foundation                          0x000000010fa581a3 __NSOQSchedule_f + 184
15 libdispatch.dylib                   0x0000000113ad5c13 _dispatch_client_callout + 8
16 libdispatch.dylib                   0x0000000113ad9365 _dispatch_queue_drain + 1100
17 libdispatch.dylib                   0x0000000113adaecc _dispatch_queue_invoke + 202
18 libdispatch.dylib                   0x0000000113ad86b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib                   0x0000000113ae6fe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib             0x0000000113e136cb _pthread_wqthread + 729
21 libsystem_pthread.dylib             0x0000000113e114a1 start_wqthread + 13
1/2/2558 BE 7:14:31.133 PM com.apple.xpc.launchd[1]: (com.apple.ReportCrash[947]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
1/2/2558 BE 7:14:31.482 PM diagnosticd[896]: error evaluating process info - pid: 941, punique: 941
1/2/2558 BE 7:14:33.551 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:14:49.406 PM mds[32]: (DiskStore.Normal:2376) 2a001 2.808408
1/2/2558 BE 7:15:01.570 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.577 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.586 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.594 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.602 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.610 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.626 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.633 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.641 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.665 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.673 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.682 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.689 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:05.659 PM com.apple.xpc.launchd[1]: (com.apple.mail.52288[941]) Service exited due to signal: Abort trap: 6
1/2/2558 BE 7:15:13.065 PM ReportCrash[947]: Saved crash report for Mail[941] version 8.1 (1993) to /Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-191512_apples-mac book-pro-3.crash
1/2/2558 BE 7:15:19.526 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:15:19.767 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:19.767 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:20.368 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:25.817 PM Mail[951]: *** Assertion failure in -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:], /SourceCache/Mail/Mail-1993/MailFramework/Accounts/MFMailAccount.m:4467
1/2/2558 BE 7:15:25.819 PM Mail[951]: An uncaught exception was raised
1/2/2558 BE 7:15:25.819 PM Mail[951]: Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks
1/2/2558 BE 7:15:25.820 PM Mail[951]: (
0   CoreFoundation                      0x0000000111d3164c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x00000001100c96de objc_exception_throw + 43
2   CoreFoundation                      0x0000000111d3142a +[NSException raise:format:arguments:] + 106
3   Foundation                          0x000000010fc285b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4   Mail                                0x000000010f4e2f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5   Mail                                0x000000010f440404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6   Mail                                0x000000010f4e4696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7   Mail                                0x000000010f4fb168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8   CoreFoundation                      0x0000000111c5bea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9   CoreFoundation                      0x0000000111c5bdb9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail                                0x000000010f4fb0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation                          0x000000010fc722e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation                          0x000000010fb5e905 -[NSBlockOperation main] + 97
13 Foundation                          0x000000010fb3d59c -[__NSOperationInternal _start:] + 653
14 Foundation                          0x000000010fb3d1a3 __NSOQSchedule_f + 184
15 libdispatch.dylib                   0x0000000113bbac13 _dispatch_client_callout + 8
16 libdispatch.dylib                   0x0000000113bbe365 _dispatch_queue_drain + 1100
17 libdispatch.dylib                   0x0000000113bbfecc _dispatch_queue_invoke + 202
18 libdispatch.dylib                   0x0000000113bbd6b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib                   0x0000000113bcbfe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib             0x0000000113f0f6cb _pthread_wqthread + 729
21 libsystem_pthread.dylib             0x0000000113f0d4a1 start_wqthread + 13
1/2/2558 BE 7:15:25.821 PM Mail[951]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks'
*** First throw call stack:
0   CoreFoundation                      0x0000000111d3164c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x00000001100c96de objc_exception_throw + 43
2   CoreFoundation                      0x0000000111d3142a +[NSException raise:format:arguments:] + 106
3   Foundation                          0x000000010fc285b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4   Mail                                0x000000010f4e2f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5   Mail                                0x000000010f440404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6   Mail                                0x000000010f4e4696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7   Mail                                0x000000010f4fb168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8   CoreFoundation                      0x0000000111c5bea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9   CoreFoundation                      0x0000000111c5bdb9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail                                0x000000010f4fb0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation                          0x000000010fc722e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation                          0x000000010fb5e905 -[NSBlockOperation main] + 97
13 Foundation                          0x000000010fb3d59c -[__NSOperationInternal _start:] + 653
14 Foundation                          0x000000010fb3d1a3 __NSOQSchedule_f + 184
15 libdispatch.dylib                   0x0000000113bbac13 _dispatch_client_callout + 8
16 libdispatch.dylib                   0x0000000113bbe365 _dispatch_queue_drain + 1100
17 libdispatch.dylib                   0x0000000113bbfecc _dispatch_queue_invoke + 202
18 libdispatch.dylib                   0x0000000113bbd6b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib                   0x0000000113bcbfe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib             0x0000000113f0f6cb _pthread_wqthread + 729
21 libsystem_pthread.dylib             0x0000000113f0d4a1 start_wqthread + 13
1/2/2558 BE 7:15:26.815 PM com.apple.xpc.launchd[1]: (com.apple.mail.52288[951]) Service exited due to signal: Abort trap: 6
1/2/2558 BE 7:15:26.892 PM ReportCrash[947]: Saved crash report for Mail[951] version 8.1 (1993) to /Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-191526_apples-mac book-pro-3.crash
1/2/2558 BE 7:15:26.904 PM ReportCrash[947]: Removing excessive log: file:///Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-061109_app les-macbook-pro-3.crash

Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite

Cannot Open email In Bt Internet Account

I can open my mail using mac mail but cannot open in my BT Internet account, this has just started today, can anybody help

Do you have the Firefox icon on your quick launch? Right click
on it, and select '''Open New Window.''' Sometimes this works.
If it opens, close it by '''Menu > File > Exit.'''
This is not a cure but will make it easier if Firefox locks up in Windows.
'''https://support.mozilla.org/questions/997866''' {web link}
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

I can receive mail on my mac account, but I can't send mail. What should I do?

I can receive mail on my mac account, but I can't send mail. What should I do?

Hello, sounds like you haven't switched to iCloud yet, the old dot Mac & MobileMe servers are going away or gone for most already.
Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to http://appleid.apple.com then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0

I cannot get mail through icloud.

After upgrading to OSX, I cannot get mail through the icloud. All relevant boxes are ticked; i can update calendars, messages with both my Mac and iPhone, but there is no mail coming through on my Mac, I can get mail on the phone. I have had to use outlook to get mail.
Please advise

Go to System Preferences>iCloud and confirm that you have signed into your iCloud account and have checked Mail. If you have, try going to System Preferences>iCloud, uncheck Mail, restart your Mac, then go back and check Mail. If that doesn't fix things, go to System Preferences>iCloud, click Sign Out, choose Delete at all of the prompts (your data will still be in iCloud), restart your Mac, then go back and sign back in. Your iCloud data will reappear on your Mac after a brief delay as it redownloads.

Not able to open mail from my mac, gmail repeatedly asking for password. but using same password able to open gmail on safari

not able to open mail from my mac, gmail repeatedly asking for password. but using same password able to open gmail on safari

okay well they got me to take out some .plist files to see if that would help it didn't. I'm not sure what ones that they deleted for my self maybe someone here would be abel to tell you what ones to take out but didn't work the one that came close to working was this going into keychain and deleting the account(s) then reading them again.
if you are to do this please back up first with Time Machine. You can do this with a usb drive.
Okay so go back to where you had internet accounts and make sure mail is shut. click the - on the account your having problems with then quit system preferences.
Okay so then press cmd and space bar at the same time then type 'keychain access' into the search then click on 'keychain access'
once it is open go to the top of the window and put your email address that you are having problems with.
once you have put in your full email, have a look at what comes up i deleted things in the kind colome with 'internet password' and anything with under name that had smtp.gmail.com or imap.gmail.com so it would look like this, map.gmail.com - internet password.
right click and delete them. make sure not to touch any other files that dont say them things on them.
Once you have done this quit keychain access and then restart the computer, once the computer is restarted go back to system preferences and internet accounts and re-add the account.
Hope this helps. if something is not clear just ask.

Cannot open mail after upgrading to leopard

I cannot open mail after I upgraded to leopard. I keep getting this message that "mail has unexpectadly quit. I have sent reports to apple. Does anyone have any suggestions?

5.1.4 will solve the compatibility issue, however, it is no longer available from Apple -you would have to find a copy on Ebay or similar. The current version is FCP 6 -part of Final Cut Studio 2.
Going back to Tiger will also solve it and will not cost anything, apart from the time spent reinstalling.
Unless there is some feature in Mac OS X 10.5 that you really need, this would be the easiest way to get FCP running again.

I cannot open mail through my .mac account using Safari.

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