I cannot open mp3 files I received from a purchased download. They are in a .zip file but no matter what I do, they cannot be opened. Please help.
I have right clicked and selected open, and the loading ring shows but nothing happens. I have also extracted the files, opened them in itunes and windows media player. (cannot be accesed in itunes or wmp)
With ZIP files, extract was your best bet. Do the players report that the file is corrupted, or zero length?? You may need to check with the seller on whether the ZIPs downloaded correctly or see whether you can get another format.
You also could try downloading again using Internet Explorer, if they allow that.
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