I cannot open my email. All other functions work ok.

Assuming that you mean that the Mail app isn't working properly as opposed to it not being able to download your emails due to account/password problems, then try closing the Mail app completely and see if it works properly when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone an i have internet and all other functions working on my computer

I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

My Ipad2 won't turn off. I've tried the reset method, holding both buttons down for at least 10 seconds, but this doesn't work. I'm on version 5.1.1 and all other functions work except that I cannot get onto the internet via wi-fi either. Help ??

My Ipad2 won't turn off. I have tried the reset method by holding both buttons down for at least 10 seconds, but this doesn't work. I can't get onto the internet via wi-fi either (don't have a 3G card fitted). All other functions seem to be working OK including charging. Not had this problem before, but I recently upgraded software to 5.1.1 so is there a bug in there somewhere?

Look at last link.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My iPad 2 is not messaging. It says no network connection yet all other functions work?

My messaging function on my iPad 2 is not working. It asks for my Apple ID password and then says "check network connection". All other functions operate. Email and internet work fine? Has someone else experienced this issue?

hello my name is jaydin.c333 will you try to reset all of the settings
you can do this buy going to
settings>generial>reset>reset all settings

Firefox ver. 3.6 stopped loading pages of any kind. Even Google or Facebook! Maybe it's because I tried to download a program that didn't even open up. All other browsers work normally.

My Firefox ver. 3.6 stopped loading pages of any kind. Even Google or Facebook! I don't know how this happened. May it is because I tried to download a program that didn't even open up.... But I don't know how to make it work. All other browsers work normally, and I'm scanning for viruses even though my anti-virus did not warn me of anything... I tried to download a keygen and this is what happened. I can't figure out what it is. Not a connection problem. I even tried to uninstall an re-install firefox, but still nothing worked.

Your issue may be caused by Malware. You can run and update the following '''free''' anti virus software:
1. Malwarebytes (Free version) - http://www.malwarebytes.org
2. Spybot Search & Destroy - http://www.safer-networking.org
3.Spyware Terminator - http://www.spywareterminator.com
In addition, there are a number of forums you can use to help get rid of your infection. These include:
*http://www.bleepingcomputer.com/forums/
*http://forums.spybot.info/
*http://www.spywarewarrior.com/index.php

Won't print. All other functions work properly

hp officejet 6500A Plus/Windows 7. Won't print documents. No Error Message. Window that displays documents being printed is empty. All other functions: Scan; fax; copy work properly

Please download and run the utility in the following link.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-91799-1&cc=us&dlc=en&lc=en&...
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

EPrint not connected but all other functions working

I have just set up the All-in-One HP216B printer. All wireless connections are perfect and I can print from multiple wirelessly connected laptops and one desktop connected via ethernet to the router. All basic functions of print, sca, copy work. I followed the set up for the Web Services and that seemed to work. The wireless network test shgows everything to be in perfect order. I have an IP address etc. However when I am in the ePrintCentre the printer is showing as not connected and when I attempt to send an email to the printer it shows up as pending in the Print Jobs. The printer is clearly just not connected to the internet and that is also verified by the fact that the PrintApps cannot download the prints from the hpcentre web site.
I have switched the printer off and on again. I have removed the printer and added it again - all to no avail. I have looked through the forums and still have no success.
Anybody any ideas ?
This question was solved.
View Solution.

OK it works now. Not sure why or how but repeated attempts at switching printer on and off coupled with resetting email address has worked. I also changed back from specifying allowable emails addresses to allowing all and today my prints arrived. Curiously I also have to switch the printer on ana off to reactivate the scan connection to my desktop and laptops all connected via the router.
I am semi happy as this is not a plug and play or seamless solution that is described on the box

Phone malfunctioned while all other functions work. This is a iPhone 4S.

I have a iPhone 4s & has been working well for ~ 10 months. Today I can't make any calls, nor receive any calls. I can't access the contact list. it looks like the phone icon stuck on screen. I noticed the iOS7 is ready for update. is that the reason for this sudden phone malfunction? other functions are not affected. i can text, search, check weather, map, etc. emails look fine too.
Can this be fixed? is software update the reason? I got home and started download and update via wifi. The download part was ok. after that it says "preparing update". this step is still going, take super long... could anyone offer some tips? many thx.

You'll need to wait for it to update, unfortunately there's nothing you can really do besides an update or restore. Can also try a hard reset by continueously holding the power and home buttons until the device restarts.

Friend cannot hear me, but all other things work.

People on skype cant hear me. system preferences are set, test skype call works, video works but no sound from my end (I can hear her though...)

My mic is always on. As I mentioned, Google Hangout works perfectly fine. The other people can always hear me on this program, but they can very rarely hear me on Skype.

When I try to send a link to a page from Safari, I get a message saying that sending the message to the server failed. It places a copy in the outbox. All other email and safari functions work properly. Ipad 2 IOS 7.1

My Ipad2 works fine except when I try to email myself a link to a safari webpage. I get an error message saying that the message failed to connect to the server. It says that a copy of the message has been left in the outbox. I cannot get the message from the outbox. All other email and safari functions work as expected.
I have cleared data and cookies, powered down, and done a reset. Nothing seems to help.

Typing in additional text seems to get the job done. This seems to be a feature of the latest IOS update, I have never had the problem before the last update.
I use the box with the arrow just to the left of the URL block at the top of the page to send myself links to pages of interest. Adding the extra text seems like a pointless step, but it does work.
Thanks.

Just updated to the latest Firefox and now my MSN email will not function. I can see the titles as normal but cannot open individual emails

Just updated Firefox. Now I cannot open msn emails. Email titles appear as normal but will not open.

Hello ebarrow
If there is an issue with update or permissions the better, quickest and safest way is to download and install firefox:
1. Download with your safari a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html
2. '''''Trash''''' the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
see also: [https://support.mozilla.org/en-US/kb/install-firefox-mac?redirectlocale=en-US&redirectslug=Installing+Firefox+on+Mac Installing Firefox on Mac]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

When i openned an excel attacment from an e-mail, it locked uped the e-mail. All other functions are ok.

when i openned an excel attacment from an e-mail, it locked uped the e-mail. All other functions are ok.

So if you tap the excel document you don't get a Done button at the top ? If not then try closing the Mail app completely : from the home screen (i.e. not with Mail 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Cannot open my email account

I installed foxfire 4.0 now I cannot open my email homepage (www.excite.com) I was able to do it before. I disabled my firewalls and still was unable to open the page. I've tried all the suggestions offered in the help page I still cannot open this website. It is the only one affected so far,

What are you using to attempt to open it? Are Using a browser? an App?
What happens when you try?
Have you set it up in the Mail App or are you using a different App?
Unless you give us some details you are basically asking us to guess at what may be happening.

I updated the system to OS X Mavericks and now I cannot open iPhoto with all my pics in. I trying to update iPhoto and this note appears: "Update unavailable with this Apple ID"

iMac OS X 10.9.4
3.06 GHz Intel Core 2 Duo
4 GB 1067 MHz DDR3
I updated the system to OS X Mavericks and now I cannot open iPhoto with all my pics in.
I trying to update iPhoto 9.5.1 and this note appears:

Make sure you're logged in to the App Store with the same Apple ID that you used to download and install Mavericks. If necessary, log out of the App Store and log back in.
If that fails contact the App Store support personnel via the link circled in this screenshot:

My iTunes operating files were somehow corrupted on my pc. Is there a way to download iTunes again, and yet preserve my playlists? II cannot open iTunes at all right now. My playlists are intact on my iPod. Thanks

My iTunes operating files were somehow corrupted on my pc. Is there a way to download iTunes again while preserving my playlists?
I cannot open iTunes at all right now.
My playlists are intact on my iPod.
Thanks

Hi, InsaneCharlie.
Thanks for the question. I see you have uninstalled iTunes and want this program back. Start with completely uninstalling iTunes if present and all of it's components in the order specified in the article below. Once this is done, download and install iTunes. If none of your data was modified in the iTunes media folder, then your data should be present upon installation.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
If you experience issues during installation, see the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
Jason H.

I cannot open my email. All other functions work ok.

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