I cannot open my LOTUS notes through my work email as I used to in the past since I upgraded my Firefox.

I am a high school teacher. My school email is accessed through the District's site under I-notes. I can open I-notes, there is a tool/task bar. My inbox opens, however, none of my emails show up. This has been the case since I downloaded the newest version of FireFox. Can you help?

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

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I open my work Lotus Notes through FireFox. since the upgrade if my email has attached I can't find them. The attachment windows is there but nothing is in it.

Question
I open my work Lotus Notes through FireFox. since the upgrade if my email has attached I can't find them. The attachment windows is there but nothing is in it.

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== URL of affected sites ==
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Hello Jil.
First of all, and although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment as been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at [http://www.getfirefox.com www.getfirefox.com].
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Using Firefox (and having ZoneAlarm), when logging into my work email (Lotus Notes) through a secure Citrix program, a question mark types as and accented "E". This does not happen when using IE (which I prefer not to use). I have turned off the anti-keylogger in ZA (an old, and no longer successful fix). Can anyone help? I need my question marks at work.
Thanks!
PS. my keyboard language is not set to French.
== This happened ==
Every time Firefox opened
== I tried to type a "?" in a work email using remote access.

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I cannot open my LOTUS notes through my work email as I used to in the past since I upgraded my Firefox.

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