I cannot open my mail on my mac book pro after downloading OS X Mountain Lion Help

I cannot open my mail after downloading OS X Mountain Lion update please help

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Im not able to use facetime at all. Do some countries have restrictions. Can anyone help me out ? I use a Mac Book pro retina display with OSx Mountain lion

Im not able to use facetime at all. Do some countries have restrictions. Can anyone help me out ? I use a Mac Book pro retina display with OSx Mountain lion.

FaceTime for Mac: Troubleshooting FaceTime

Mac Book Pro Running Slow since installing Mountain Lion

Since I downloaded Mountain lion this summer my MAc Bok has been running slow and running hot. I am not sure what to do. I checked my hard drive is only 4GB and I may need to upgrade it. But waht else can I do?
Saran

You need at least 20 GBs of free space on your hard drive and at least 4 GBs of RAM.
Things You Can Do To Keep Your Computer From Slowing Down
If your computer seems to be running slower here are some things you can do:
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Data Backup
3. Deja Vu
4. SuperDuper!
5. SyncTwoFolders
6. Synk Pro
7. Synk Standard
8. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

Mac Book Pro mid 2010, bought the Mountain Lion but not included with iPhoto?

My friend bought the mountain lion yesterday, but iphoto and photostream not included in package?(model, mid 2010) Need to buy separate? If this so, why mine(model june 2012) just upgraded, have iPhoto with it?Any help will be appreciated

Do you still have the install discs from your original 2009 computer? It comes with two discs, the applications and the OS X install disc. You need the applications disc that has the installer. I used those on mine, then manually upgraded the 9.0 to 9.1, then 9.3.2.
9.1 update http://support.apple.com/kb/DL1322
9.3.2 update http://support.apple.com/kb/DL1562
Some people lost their discs in the past, and have ventured to talk to the Apple store. May be worth trying if you cannot find the discs. No guarantee of help though.

Cannot open pdf files in new Mac Book Pro.

Hi,
I downloaded the new Adobe Acrobat from a United Health Care site to view and print some health care info. I can't seem to open the pdf or print. I could do easily from my work pc.
Suggestions ?
Thanks

Is the file password-protected in some way?
Have you tried opening the file in Preview (right-click on the file, click Open With ... Preview).
If neither Preview nor Adobe Reader works, try obtaining the file again. You don't need Acrobat, by the way, Reader (free) should be sufficient.
Matt

HT1338 just acquired mac book pro which does not have mountain lion

I was told at the apple store I could be an update to Mountain Lion, however the URL for free update does not work.

See Apple - Free OS X Mountain Lion upgrade Program.
Works fine here.

I am attempting to open MPEG4 files on my Mac Book Pro and it is saying that the file cannot be opened because a codec is missing. I downloaded both QuickTime Player 7.6.6 and also QuickTime Player MPEG2 and neither one of them are helping with my prob

I am attempting to open MPEG4 files on my Mac Book Pro and it is saying that the file cannot be opened because a codec is missing. I downloaded both QuickTime Player 7.6.6 and also QuickTime Player MPEG2 and neither one of them are helping with my problem.

riiimommy wrote:
I am not familiar with VLC, where can I download it?
VLC

I cannot retrieve my emails on my Mac Book Pro operating on 10.7.3 Icloud was already workingit keeps asking for password and when i put correct password in it keeps asking for it again and again. This has just started today

I cannot retrieve my emails on my Mac Book Pro operating on 10.7.3 Icloud was already workingit keeps asking for password and when i put correct password in it keeps asking for it again and again. This has just started today

Though it's unlikely to be wrong if things were set up properly in the first place, as a check go to Mail Preferences>Accounts and check that the server setting for IMAP (incoming) is imap.mail.me.com (not just mail.me.com).
Your next step either way would be to go to System Preferences>iCloud and sign out, then sign back in again. (You can ignore warnings about data disappearing - your calendars etc. will disappear when you sign out but reappear when you sign back in).

How can I use Notes in Yosemite on my Mac Book Pro? I used Notes on Lion but cannot view Notes on Yosemite?

How can I use Notes in Yosemite on my Mac Book Pro? I used Notes on Lion but cannot view Notes on Yosemite? Many thanks, Rick

Hello rick0809,
Thank you for visiting Apple Support Communities.
Are you getting an error message when trying to use Notes?
Notes Help: Write and share notes
(Applications > Notes)
Regards,
Nubz

Help I tried opening my Mac book pro after shutting it down and all I get is a grey screen with the apple sign and a moving mouse but I can't open it !! What should I do ??

Help I tried opening my Mac book pro after shutting it down but it won't open and all I get is a grey screen and a mo Jong mouse but nothin else so can u help me ??

Hey HJA96,
Thanks for the question. I understand that your MacBook Pro is booting to a gray screen. The following article addresses this symptom, and provides relevant troubleshooting information:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Some of the steps included:
- Disconnect, test peripheral devices and network cables
- Perform a Safe Boot
- Reset the NVRAM / PRAM
- Start from your Mac OS X Install disc; use Disk Utility
- Check your cables and power source
- Remove third-party RAM and internal hardware
- Perform an Archive and Install installation of Mac OS X
- Perform an Erase and Install installation of Mac OS X as a last resort
(See article for full information on all of the above)
Thanks,
Matt M.

HT4356 Mavric doesn't support my 5 years old Big Screen Display, OR? Tried to connect my Mac Book Pro after installing Mavric, The Screen didn't work as before. I could only see the Desktop but not the movies for example. What can I do?

Mavric doesn't support my 5 years old Big Screen Display, OR? Tried to connect my Mac Book Pro after installing Mavric, The Screen didn't work as before. I could only see the Desktop but not the movies for example.
<E-mail Edited by Host>

It appears what happened is the installer though it was looking at a empty drive and just went ahead and installed.
I of course am assuming here you didn't use Disk Utility to format the drive first before installing, that would wipe out your files and programs for sure.
So what to do, what to do.
Well there is hope for you as long as the drive wasn't Filevaulted.
I'll explain. When a hard drive writes data for the first time to a drive, it starts at the very top and works it's way down.
When OS X was installed the first time, it was at the top of the drive, unless you upgraded then the upgraded OS X could have been written elsewhere.
Now when you just reinstalled OS X, the new OS went on the top of the drive, overwriting any data that was there previously, so what was there you have lost forever which is about 8GB or so. If it was the previous OS there, then your more in luck because only the old OS X was overwritten.
The remaining space on the drive still can have a copy of your files, provided it's not overwritten yet.
It's because when a hard drive deletes data or reformats, it doesn't remove the data off the drive or overwrites it immediately, it's just made so it's SPACE is available for new files to be written there.
So technically one can recover the deleted data off a non-encrypted/scrubbed hard drive with special software.
The way it does this is it reads the 1's and 0's of the files themselves, and through a lot of figuring out, can tell what that file is and what it belongs too.
So what you will have to do is this:
Create a data recovery/undelete external boot drive
or if you don't have the skills, then take it to a local PC/Mac tech and they can do a direct image of the drive and then you can run Data Rescue on it to rebuild your files.

After downloading OS X Mountain Lion, my mac has become very slow

After downloading OS X Mountain Lion, my mac has become very slow and takes a bit to shut down programmes. What can i do to bring it back up to the speed it was when i had OS X Lion

LouieAustin wrote:
After downloading OS X Mountain Lion, my mac has become very slow and takes a bit to shut down programmes. What can i do to bring it back up to the speed it was when i had OS X Lion
Though I wish it were true, it is unrealistic to put 200+ new features into OS X and expect Mountain Lion to run faster and more efficient than Lion on the same hardware. I moved up from Lion to Mountain Lion. Mine is slowing down, but not very slow, as you mentioned. Safari and Mail are simply swine on launch. Check the following:
Patience. If you are impatient and detail alters your mood, take your MBP to the Apple Genius bar.
CPU. If you have a supported, but older MBP, your CPU may be showing its age.
Memory. 4GB or 8GB in your MBP? Mountain Lion drinks more than Lion and if you run multiple large memory footprint applications, 4GB will be a performance bottleneck. My HD3000 graphics takes 512MB. Check the System Information report for your memory. Is it OK?
Compatibility. Sometimes, hardware peripherals and applications are not entirely compatible with a new OS release, and divert OS performance to system log entries. A symptom is a large (> 2GB) system log file at /var/log/system.log. I just discovered a bad USB hub this way. Unplug everything and evaluate your performance again. Zero [ # > /var/log/system.log] the log file if you have the permissions.
Permissions. Launch Disk Utility and verify/repair Disk Permissions on your Mountain Lion disk. While there, might as well Verify Disk too.
Preferences. Sometimes, older preferences do not play well with upgraded application compatibility for a new OS release. It might be worthwhile to delete the specific preference and its lock file from Lion.
Caches. As routine, just before I shutdown the system, I will move the contents of /Users/name/Library/Caches to the Trash. I tolerate Adobe Flash and use their preferences panel to delete all Flash content. Then on reboot, I delete the Trash. Application performance improves as a result.
File Directory. Everytime that I upgrade OS X and run the retail Disk Warrior 4.4, it reports 25% storage fragmentation. Repairing and rebuilding the File Directory always restores noticeable I/O performance.
Storage. If within your budget, upgrade to an SSD. Otherworld Computing has MBP SSD solutions.
Applications. Some non-Apple applications may need recompilation for Mountain Lion, or behavior may be questionable. I compile my own MacVim editor from github sources. The same 64-bit binary that was compiled with XCode 4.3 on Lion, misbehaved on Mountain Lion. Rebuilt it with XCode 4.4 and worked fine.

Mac Book Pro constantly displays spinning wheel of death HELP!!!

My Mac Book Pro (after installing Mavericks) displays the spinning wheel of death multiple times per day. I thought it was my Google Chrome, but now it has been happening no matter what application I am using. I used Etrecheck to see what is going on with my computer, but I don't actually know what the output means. I've copied the information below.
More information: I no longer have a Blackberry, but I don't know how to remove any software that may still be on my computer (since I see Blackberry listed under Kernel Extensions). I also backed up my harddrive on the 28th, just to be safe.
I would greatly appreciate any and all help with this. I'm in the process of trying to study for mulitple teacher certification exams, so this is the worst possible time for tmy computer to suddenly go haywire. Thank you so much to anyone who takes the time to help!
Hardware Information:
          MacBook Pro (13-inch, Mid 2010)
          MacBook Pro - model: MacBookPro7,1
          1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
          OS X 10.9.2 (13C1021) - Uptime: 0 days 0:21:46
Disk Information:
          Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 319.21 GB (224.83 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-898
USB Information:
          Apple Inc. Built-in iSight
          Apple Internal Memory Card Reader
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
          Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information:
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [kext loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.64) Support
          [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.64) Support
          [not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
          [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
          [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
          [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
Startup Items:
          HP IO: Path: /Library/StartupItems/HP IO
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
          [loaded] com.cloudpath.maccmd.plist Support
          [loaded] com.google.keystone.daemon.plist Support
          [loaded] com.microsoft.office.licensing.helper.plist Support
          [running] com.rim.BBDaemon.plist Support
          [running] com.sophos.autoupdate.plist Support
          [running] com.sophos.intercheck.plist Support
          [running] com.sophos.notification.plist Support
          [failed] Safe.Connect.plist Support
Launch Agents:
          [loaded] com.google.keystone.agent.plist Support
          [running] com.hp.devicemonitor.plist Support
          [loaded] com.hp.messagecenter.launcher.plist Support
          [running] com.hp.productresearch.plist Support
          [running] com.rim.BBLaunchAgent.plist Support
          [running] com.sophos.uiserver.plist Support
          [running] net.culater.SIMBL.Agent.plist Support
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist Support
          [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
          [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
          [loaded] com.leadertech.PowerRegister.SEA1.83d33ce173c08a4063a3d2747cfbb0a9.plist Support
          [running] com.spotify.webhelper.plist Support
User Login Items:
          AdobeResourceSynchronizer
          Dropbox
          HP Scheduler
          SophosUIServer
Internet Plug-ins:
          o1dbrowserplugin: Version: 5.3.0.18358 Support
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
          NP2020Player: Version: 5.0.4.0 Support
          OfficeLiveBrowserPlugin: Version: 12.3.6 Support
          AdobePDFViewerNPAPI: Version: 10.1.9 Support
          FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
          Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
          Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
          iPhotoPhotocast: Version: 7.0 - SDK 10.7
          googletalkbrowserplugin: Version: 5.3.0.18358 Support
          NP_2020Player_IKEA: Version: 5.0.7.0 Support
          AdobePDFViewer: Version: 10.1.9 Support
          CouponPrinter-FireFox_v2: Version: Version 1.1.6 Support
          QuickTime Plugin: Version: 7.7.3
          SharePointBrowserPlugin: Version: 14.0.2 Support
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
          Picasa: Version: 1.0 Support
3rd Party Preference Panes:
          Flash Player Support
          Flip4Mac WMV Support
Time Machine:
          Skip System Files: NO
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 297.29 GB Disk used: 87.91 GB
          Destinations:
                    Time Machine Backups [Local] (Last used)
                    Total size: 465.44 GB
                    Total number of backups: 3
                    Oldest backup: 2013-01-14 01:49:07 +0000
                    Last backup: 2014-04-28 23:07:32 +0000
                    Size of backup disk: Adequate
                              Backup size 465.44 GB > (Disk used 87.91 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               9%          mds
               4%          WindowServer
               1%          InterCheck
               0%          BBLaunchAgent
               0%          fontd
Top Processes by Memory:
          143 MB          Google Chrome
          139 MB          InterCheck
          106 MB          com.apple.IconServicesAgent
          74 MB          Dropbox
          66 MB          mds_stores
Virtual Memory Information:
          765 MB          Free RAM
          1.48 GB          Active RAM
          1.04 GB          Inactive RAM
          492 MB          Wired RAM
          1.05 GB          Page-ins
          0 B          Page-outs

kmiddlet88,
yes, it could be due to nearly anything listed in your kernel extensions, startup items, launch daemons, launch agents, or user items above. Please check all of your installed third-party software to make sure that the versions which are installed on your MacBook Pro are compatible with Mavericks; uninstall every software package which isn’t Mavericks-compatible. After you’ve done that, boot into Safe mode, and see if you still get the beach ball of doom there. If it doesn’t appear there, restart normally and see if it appears then.

Hello, I have a problem with my mac book pro after running the battery dead on a game. The display has shrunk leaving two black margins on either side. What to do ?

Hello, I have a problem with my mac book pro after running the battery dead on a game. The display has shrunk leaving two black margins on either side. What to do ?

Go to System Preferences>Displays and set the resolution to "Best for this computer" (or something to that effect).
Clinton

I am getting no signal to my dj mixer using m-audio firewire audiophile sound card connected to my mac book pro using Traktor Dj software can anyone help?

I am getting no signal to my dj mixer using m-audio firewire audiophile sound card connected to my mac book pro using Traktor Dj software can anyone help?
The firewire port reads the dj software and I can hear music playing through the sound card when I plug my headphones into it but there is no signal to the hardware (my dj mixer).
I have reset the firewire by turning off my mac book pro for a few hours and can see the sound card device in the fire wire section after clicking on the apple icon on the top left corner of my mac.
My dj mixer works on another mac computer with the same soundcard and different firewire cable.
Hope someone can help
Thanks
Wayne

kmiddlet88,
yes, it could be due to nearly anything listed in your kernel extensions, startup items, launch daemons, launch agents, or user items above. Please check all of your installed third-party software to make sure that the versions which are installed on your MacBook Pro are compatible with Mavericks; uninstall every software package which isn’t Mavericks-compatible. After you’ve done that, boot into Safe mode, and see if you still get the beach ball of doom there. If it doesn’t appear there, restart normally and see if it appears then.

I cannot open my mail on my mac book pro after downloading OS X Mountain Lion Help

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