I cannot open my talktalk.co.uk mailbox although the welcome page opens and tells me I have "undefined emails". Any solutions?

When I go to talk-talk.co.uk to open my tiscali mailbox all I get after entering email address and password is the welcome page with a box that tells me I have "undefined emails". Clicking to open the mailbox gets no response. There are no problems when I switch to Internet Express. Any solutions

Sorry you weren't able to reach me. My primary email address is [email protected] but I use a Vodafone BIS service for BlackBerry, which automatically forwards to [email protected]
Many thanks for trying to reply.
Paul Morgan

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