I cannot open new tabs. None of the "new tab" icon, cntl-T, or file-New Tab work. How can I fix this?

they simply do not work.
click the icon - no new tab
ctrl-T - no new tab
file->new tab - no new taB
FireFox 3.6.20 -- Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.20) Gecko/20110803 AskTbTRL2/3.12.5.17640 Firefox/3.6.12 NET_mmhpset ( .NET CLR 3.5.30729) Win/XP-SP3

This issue can be caused by the Ask<i></i>.com toolbar (Tools > Add-ons > Extensions)
Your system details show that toolbar in the user agent as AskTbTRL2/3.12.5.17640
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

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