I cannot open older yahoo emails that I already read with firefox, I can read them if I use IE. How do I fix this?

Question

In my yahoo emails while using Firefox I cannot open up older saved emails that I already read. My computer hangs up and says unresponsive. At that point I can only shut down Firefox through task manager due to pc freezing up. I tried IE and I was able to open older emails. I tried clearing cookies, cache, etc. Any ideas on how to fix?

Answer 1

Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache
Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
and
* Remove Cookies
'''''Warning ! ! '' This will log you out of all sites you're logged in to.'''
Press the '''Alt''' or '''F10''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Privacy.'''
Under '''History''', select Firefox will '''Use Custom Settings'''.
There is a button on the right side called '''Show Cookies'''.
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Press the '''Alt''' or '''F10''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.