I cannot open PDF filkes sent via email. I used too. nHow do I fix.

Cannot open PDF files sent via email. The open via Word in encripted jinerish. This has not happend until now.
Ciro

I had the same problem.  My version of RoboHelp is pretty old (x5) and the problem was with pdfs made up in version 9.  Some pdfs would open and some would not.  It depended on the version used to make the pdf.  Got error messages and corrupted file messages.
I solved the problem by using the full version of Acrobat and using the pdf Optimizer to make compatible with version 5( just to make sure).
Another option is to "print" to the pdf printer when the file is open.
Both then can be imported into RoboHelp without a problem
Hope this helps.  It ruined many days at work for me while I tried to figure out what on earth I was going to do.
Holly

Similar Messages

  • I cannot open pdf files that are emailed to me. Can anyone help?

    I cannot open pdf files that are emailed to me. Can anyone help? I have adobe reader XI.

    What operating system?  Email client?  What exactly means "cannot"?

  • I cannot open pdf files from one supplier when using Adobe Reader but I can using another Viewer

    I cannot open pdf files from one supplier when using Adobe Reader but I can open it if using Google PDF viewer or another viewer. The Adobe reader gives the error "There was an error opening this document. The file is damaged and could not be repaired" when I try to open the file. The version of Adobe Reader is 10.1.7, however I have tried other versions and they all fail the same way.  I have tested on a number of different PC's in different networks and all fail using Adobe Reader but work using alternate viewer. Also the PC's will open a PDF from any other source.

    Newer Reader versions are more strict than older versions (and other PDF viewers).  If certain minimum requirements are not met, Reader will tell you that the PDF is damaged.  This can happen when a document was created with software that does not adhere to PDF standards, or when the file was damaged during a download or email transmission.
    You should contact the creator of these PDFs.

  • Pdf file sent via email attachment gets a webloc extension

    Someone sent an email with a pdf attachment to our entire school via our google mail account. People with PCs were able to open the pdf files. Mac users received the pdf files with a webloc extension (i.e. - filename.pdf.webloc) and were unable to open it. How did this happen and how can we prevent it from happening again? I had 2 of the pdf files on my mac (one of which I created) and they did not have a webloc extension. Any help would be great. Thank you!!

    Hi Kappy.
    I tried that and received a message from Adobe Acrobat that read "Adobe Reader could not open 'Absentee Ballot.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
    Since we have 300+ families who receive these emails and I don't know who has a mac and who doesn't I would rather be able to send the pdf attachments and prevent the webloc from being applied at all versus letting everyone know how to remove it once they receive it.
    Thanks for replying.
    Christina

  • I can't open pdf attachments sent by email.

    I have been sent pdf attachments lately to my email account but cannot open them in either my MacBook Pro or my wife's...but they open if I try in my Dell computer.  I have downloaded Acrobat Reader and java runtime...but to no avail.
    Is there a secret I don't possess??

    Do you have
    Library/Internet Plug-Ins/AdobePDFViewer.plugin installed
    if so delete it.
    Do a spotlight search on you HD

  • Why can't I open pdf file sent by email?

    I recently installed Word 2007. I couldn't open a pdf file sent to me by Hotmail email and using Explorer 9. If I download it in open/save I can open it but can't open it as an email.
    I have Acrobat and even reinstalled it because I heard I should do that to make sure it was installed properly. Should I purchase something to help this problem?
    Please, help
    Thank you,
    Apadana

    Don't know why you would uninstall Acrobat. I assume you must have another PDF reader if you don't want Acrobat installed (for whatever reason). If you do not have another reader, you will not be able to read the PDF. On a MAC, you could use the Preview, but a PC does not have that option. On a PC, the reading of a PDF depends on the settings of both your OS and the mail package. It is not clear what happens when you try to open the PDF, or even how you are trying to open it. Hard to help when we don't know what you tried to do. Sorry.

  • Cannot open pdf when sent with thunderbird

    When I send an email with Thunderbird the person who receives the email cannot open the PDF file, how do I fix this?

    The problem is apparently at the receiving end. Not much you can do about this. You'd need to provide more details about the problem there assuming the recipient also uses Thunderbird.

  • I downloaded the update Adobe Reader IX and now cannot open PDF attachments on incoming emails. Why?

    I downloaded the update Adobe Reader IX and now cannot open incoming PDF attachments  It says "EULA display has stopped working"

    Go to: C/Program Files (or Program Files(x86))/Adobe/Reader 11.0/Reader
    Look for the file named "eula.exe" (or just "eula")
    Double click it and accept the end user license agreement (eula)
    You should not see this error anymore

  • I cannot open PDF files in IPad email attachments.

    Will I pad open PDF files? I get nothing when clicking on the document, but have read the iPad 2 will open PDFs without a 3rd party app. Please help.

    If they don't have digital rights management on them then you should be able to open them. If they are large PDFs you may have to wait a little while for them to finish downloading.
    If they still don't open then you could try closing the Mail app completely and then re-open and see if you can then open them : from the home screen (i.e. not with Mail 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    Another option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Error while opening PDF attachment sent via mail

    Hi,
    I am attaching PDF file to PO in me22n and sending the same file as attachment in the mail to the vendor using class CL_BCS.
    The mail is sent to the vendor successfully and they are able to successfully open the PDF attachment. But in some cases the mail is successfully received but while opening the attachment it is giving the error as file is corrupted.
    Please help me to resolve this issue.
    Thanks and regards,
    Jayashree

    Hi,
    I would like to know what font type, you are using in the forms.
    Ideally it should be HELVETICA .
    If you are using any other font in your style/form,try changing it to HELVETICA & Test.
    Also Check the OTF data at the call of gen. FM,before converting it to PDF.
    Regds,
    AS
    Edited by: abheesawant on Oct 12, 2011 7:48 AM

  • Can't open indesign files sent via email

    hello, a customer sent me indesign-files (CS6, CS4 and IDML). i think they are using the mac version. i have indesign CS6 on pc and everytime i try to open one of the files, indesign reports an failure: missing file oder missing authorisation. does anyone know any solution?

    As previously mentioned, the files must be extracted from any archive and saved to a hard drive location before you open it. I have seen this error message once or twice in the past with a file that should have opened (stored on a network drive, which may have played a role), I think. They didn't happen to also include the .idlk file with what they sent? If so, delete it.
    Have you tried clicking the "As a Copy" radio button inthe open dialog to make a new, untitled copy? If that works you can save with a new name and move on.

  • Acrobat Reader 9 cannot open pdf attachement to email

    My os is xp. After installing Reader 9, I cannot open pdf attahement to incoming email. The error message is "the file does not have a program associated with it", even though I have already associated pdf with Reader 9 in Folder Option. If I save the pdf attachement to a different folder I am able to open it.
    Maybe I need to rever to Reader 8. If someone cannot solve the error message, maybe can tell me where I can get Reader 8 as it is not in the Adobe free download.

    I have no problem opening PDF attachments that arrive in my Outlook 2003 Inbox; they open fine with Adobe Reader 9. It may be an issue with your email client.
    But if you think that Adobe Reader 8 will fix it, you can download it from http://download.adobe.com/pub/adobe/reader/win/8.x/8.1.3/enu/AdbeRdr813_en_US.exe - make sure that you uninstall Reader 9 first (and Acrobat.com & Adobe AIR).

  • I have been able to open pdfs created in older versions of adobe, but not the newest version. Is anyone having issues opening PDFs sent via email created in version 9?

    I have been able to open pdfs created in older versions of adobe, but not the newest version. Is anyone having issues opening PDFs sent via email created in version 9? If so, what was your solution? I have PDF reader app as well.

    Can you open the files in Preview?

  • Can no longer open PDF files from my emails sent from other websites. Problem seems to correlate with automatic upgrade of free adobe software (from version 11 to Reader DC)?

    Can no longer open PDF files from my emails sent from other websites. Problem seems to correlate with automatic upgrade of free adobe software (from version 11 to Reader DC)?

    To configure the browser to use Acrobat or Adobe Reader to open PDF files:
    1. Quit Internet Explorer(any other browser)
    2. Start Acrobat or Adobe Reader.
    3. Choose Edit > Preferences.
    4. Select Internet in the list on the left.
    5. Deselect(Uncheck) Display PDF in Browser, and click OK.
    6. Restart Internet Explorer

  • No Payment document attachement (PDF) sent via email

    Hi,
    We have been running the auto-email with PDF payment attachement via F110 for quite some times. Recently my user feedback that some of the vendors receive the email sent by SAP system, however, no attachement being sent to them.
    I have checked the F110 log, which the requested email is generated successfully. However, i couldn't check whether there is email attachement being to them via SOST.
    We are in ECC6. The reported cases are perhaps 5% of the batch payment document running affected with no pdf file attachement sent via email.
    I have been searching around any similar case and how we trace the problem. Can someone share on it?
    Thank you very much in advance.

    Hi
    Ask to these vendor what kind of software they have to avoid SPAM, or if they manage black lists, 'grey' list. There are other software tools managing these messages. Sometimes these tools remove the attachments.
    I hope this helps you
    Regards
    Eduardo
    Edited by: E_Hinojosa on Dec 16, 2011 10:22 AM

Maybe you are looking for