I cannot open PDFs. It says that it is not supported, but that I may be able to open the document natively?

I disabled the Adobe Acrobat NPAPI plug in and it is finally opening up a download box. However, once I go to open the document a box called file conversion pops up and it asks me to select the encoding that makes your document readable. I picked Max OS (default) and the document opens with weird computer jargon. I'm not sure where to go from here.

The Adobe Reader plugin may not be working properly on Mac.
* https://support.mozilla.org/kb/pdf-files-are-blank-and-cant-be-downloaded-mac
* https://support.mozilla.org/kb/Opening+PDF+files+within+Firefox
Disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

Similar Messages

  • I just restarted my mac then suddenly when it boots,disk utility came and says different option like repair disk, get help, reinstall OSX and I tried to click disk repair but it says that I am um able to repair the disk

    i just restarted my mac then suddenly when it boots,disk utility came and says different option like repair disk, get help, reinstall OSX and I tried to click disk repair but it says that I am um able to repair the disk

    It sounds like your hard drive either has a software problem that Disk Utility cannot fix or that the HD has failed (mechanically).
    Your Mac may have booted either to your recovery partition or to internet recovery in an attempt to repair the drive- I can't tell from your post.
    I'll assume that it was the recovery partition.
    Try to boot into internet recovery (hold down option command R at restart), and see if you can repair your HD with Disk Utility. You should also repair permissions while you're there.
    If that doesn't work, try to boot into single user mode (restart, hold down ⌘S until you see a black screen with white text) and repair your hard drive. Here's a reference with directions: Repair Your Hard Disk in Single User Mode | Everything Macintosh
    If that doesn't work you have a few options:
    If your mac originally came with installation disks, you can try to boot from the installation disk and then see if you can repair the HD.
    There is a small chance that Techtool Pro 7  will be able to repair your HD if Disk Utility can't.
    If none of that works then your HD has probably failed and will need to be replaced, which is not too difficult to do yourself if you can use a screwdriver.

  • Cannot open the document with 'Composition failed to load'.

    After confronting an error message during the publishing, I cannot re open the document with 'composition failed to load' message.
    I desperately need to save this document! is there any chance to save it?
    the screenshot is here.

    Thank you for your help and advice.
    It is great to be fixed in near future. good news!
    Kim Kyoung Hong
    Sent with Airmail
    켜짐 2014년 10월 14일 에서 오후 3:58:58, Bharadwaj ([email protected]) 작성됨:
    Cannot open the document with 'Composition failed to load'.
    created by Bharadwaj in Edge Animate CC - View the full discussion
    This is the error you are getting when you are opening the published content on web. This is a bug, but you can use the below fix.
    Open the publish/web/index_edge.js and remove the "use strict"; statement at the beginning.
    This will fix the problem. We will address this issue in the next release.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6822974#6822974
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Edge Animate CC by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • I have produced my Family History in Appleworks over several years. This morning I tried to open some documents and  now get the message "Import Error not a Presentation" so I cannot open the documents. Those that will open appear to be in PAGES layout. n

    I have produced my Family History over the past few years in Appleworks. This morning I tried opening several documents and got the message 'Import Error Not a Presentation. Some that did open were in a different layout. KEYNOTE and PAGES in the Dock flashed as I tried to open my documents. How can I regain my documents in their original format ?

    You do not have the properties in the Bookmarks Manager (Library), but you should have it if you right-click a bookmark the Bookmarks Toolbar or in the bookmarks sidebar.
    On Mac you probably do not have it if you right-click an item in the Bookmarks menu (this menu is under control of the Mac OS), but I assume that this should work if you click the "Show your bookmarks" button on the Navigation Toolbar that is next to the star to bookmark the current tab and right-click an item in the bookmarks list that opens.

  • I have bought Mac Os X Mauntain Lion Operating System for my mac book pro.I reinstalled my system.Now I cannot download it.It says"This product is not avaible for Turkish App Store".How can I get the Operating System?

    I have bought Mac Os X Mauntain Lion Operating System for my mac book pro some time ago.I then reinstalled my system.The original operating System on my Mac is 10.7 Lion. Now I cannot download Mac Os X Mauntain Lion Operating System.It says"This product is not avaible for Turkish App Store".How can I get this Operating System?

    http://www.apple.com/tr/support/

  • I uninstalled and reinstalled iwork 09 on my MacBook Pro.  Now I cannot open the documents I had created.

    I uninstalled and reinstalled iwork 09 on my macBook Pro.  Now it won't open the software or any of the documents I have created.  I uninstalled it because I got Microsoft Office - I was tired of not being compatible with the rest of the world.  I realized after I had uninstalled the iworks that I needed it to open the files.  So I reinstalled it using the CD that I had originally purchased.  It installed with no problem, but will not open.  Any help would be appreciated.  Thanks!

    Thank you - I love a simple fix! 

  • Pages says I need a later version to open a document. I have V 5.0 (1465) but the App Store lists V5.2.2 and says it's installed. Any ideas why I can't open the document, please?

    I have V 5.0 but the App Store says it has 5.2.2 and that it's installed. Any ideas why I cannot open the document, please?

    When you updated to Mavericks and qualified for the free iWork apps and then installed them, the old iWork apps were rounded up and put into a folder name iWork' 09 and the three new versions of the apps are scattered in the apps folder in alphabetical order.

  • Hi i have just purchased a mac pro. ive installed word for mac as i wanted to transfer word documents from a windows pc, which are ona usb stick. however i cannot open the usb stick. can anyone tell me what im doing wrong!

    Hi, I've bought a mac pro and installed word for mac, as i wanted to transfer word documents to the new pc. I saved the documents ona usb stick but I cannot open the documents from the stick. What am i doing wrong?
    thanks

    Welcome to the Apple Support Communities
    First of all, check that you are looking for your USB drive in the correct place. To do it, first connect the USB drive. Then, open a Finder window (press the left icon of Dock) and choose your USB drive on the Finder sidebar, under "Devices". Finally, just copy the documents you need to the internal disk.
    If you want to show the USB drive in Desktop, open Finder menu (on the menu bar) > Preferences > General, and tick "External drives"

  • IPhone says that charger not supported,but no charger pluged.

    iPhone says that charger not supported,but no charger pluged.

    Nothing inserted?
    Reset the iPhone: hold sleep and home button at the same time until the apple sign is shown (ingnore the on/off slider).

  • ADOBE ACROBAT READER : why can't I open the documents in my Microsoft Surface 2 ?

    Hello
    I have installed Adobe Acrobat Reader in my Surface 2 but I cannot open the documents. Why ?
    Thanks
    Valérie

    This is this kind of file I cannot open
    De : Valerie Masgrangeas 
    Envoyé : vendredi 19 septembre 2014 07:48
    À : [email protected]
    Objet : RE:  ADOBE ACROBAT READER : why can't I open the documents in my Microsoft Surface 2 ?
    Good morning
    I now have acrobat reader but this “reader” that I cannot install.
    How to do ?
    Thank you
    Valérie
    De : Pat Willener [ <mailto:[email protected]> mailto:[email protected]]
    Envoyé : vendredi 19 septembre 2014 05:19
    À : Masgrangeas Valerie
    Objet :  ADOBE ACROBAT READER : why can't I open the documents in my Microsoft Surface 2 ?
    ADOBE ACROBAT READER : why can't I open the documents in my Microsoft Surface 2 ?
    created by Pat Willener <https://forums.adobe.com/people/pwillener>  in Adobe Reader - View the full discussion <https://forums.adobe.com/message/6743393#6743393>

  • I had Microsoft Office installed in my Macbook Air by one of the technicians in the store, it was working fine the first week but after that it started popping a notice saying it cannot verify my suscription online and now I cannot open any documents?

    I just bought a Macbook Air almost a month now. When I bought it, the technician installed Microsoft Office 365 as they were having a promotion at the time. However after a week of using it, it started popping up a notice saying that it cannot verify Microsoft Office. I still managed to open the word document but as of today, it will not open. I took it to the Mac store last week, and they said that there was nothing wrong with it and they could not figure out any problem.
    I don't know what to do and I am in desperate need of help. I cannot open my documents at all and I have my research paper that I need to finish writing. This is very disappointing and extremely stressful for me. If anyone has any suggestions of how this can be fixed, please let me know. I do not want to lose my hard work =(

    Microsoft Office 365 is a subscription - based service. You have to pay for it... and keep paying for it... and paying for it... as in 365 days a year... or lose your hard work.
    Office Home Premium is a mere $10 a month, but a convenient annual subscription is only $100 a year. This is a substantial discount to Microsoft's Office 365 business products ($150 / employee / year).
    Such a deal! Are you not absolutely thrilled?
    Here are some slightly more reasonable alternatives, all of which are compatible with their Office equivalents:
    LibreOffice (donation-supported)
    NeoOffice ($10 but older version is free if you can find it)
    OpenOffice (completely free)
    Numbers ($19.99)
    Pages ($19.99)

  • When I try to get on the internet thru safari at home, on my network, I get a pop up that says Safari cannot open the page because it is not connected to the Internet.  How can this be and how do I fix it?

    when I try to get on the internet thru safari at home, on my network, I get a pop up that says Safari cannot open the page because it is not connected to the Internet.  How can this be and how do I fix it?

    Does the iPod connect to other networks?
    Do other device connect?
    Did the iPod connect to this network before?
    Try:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>GeneralReset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I am trg to open a PDF and I am getting a security warning that says allow cancel or block and then it says it needs a signature to open the document I have never had this problem before it is on a public document I am trying to view any help is apperciat

    I am trying to open a PDF in and I am getting a security warning that says block , close , or allow and then it still will not open then it says it needs a signature it is a public document any help is appreciated thank you in advance sorry this is my first time on here

    I have no idea what you're talking about. Are you sure it want a "signature" and not "password"? If it asks you for password then the document is encrypted and you need to know the password toopen it. The fact that it is a "public" PDF, whatever you mean by "public" does not mean anything. If it is not that then:
    Which product are you using, which version (including minor), which platform (Win/Mac), which OS/version? Please, include screenshots of the alerts, warnings that you get.

  • I get a message saying that "Excel cannot open the file

    Every now and then, when I try opening an Excel file, I get a message saying that "Excel cannot open the file 'file.xlsx' because the file format or the file extension is not valid. Verify that the file has not been corrupted and that the file extension
    matches the format of the file.

    I see this most often when a file has been transferred around a lot and gets corrupted due to bad sectors on hard drives, 
    bad thumb drives, etc...
    Occasionally, I find a repair utility that will....kind of....fix it. You tend to lose all formatting and usually the user 
    would have to spend more time doing than life than simply starting from scratch. If on a file server, shadow copies
    (previous versions) are a god send.
    If it happens completely randomly, does it happen more often to the same group of people? Perhaps an update malfunctioned? 
    Reinstall Office? Try XLSX Open File Tool for recovery your documents (http://www.xlsx.openfiletool.com/)
    There could be so many reasons this could happen, but all the above is where I'd start.
    Also read this
    https://groups.google.com/forum/#!topic/xlsx-viewer-download/Yf8eudHMWv8

  • Adobe Reader 11.0.6 for Maverick cannot open the pdfs it has just created.

    Why will Adobe Reader 11.0.6 for Maverick cannot open the pdfs it has just created.

    Mac HD/Library/Internet Plug-ins
    Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files
    Mac HD/Applications
    Trash the Adobe Reader app
    [user]/Library/Preferences
    Trash the com.adobe.Reader.plist file
    To access the [user]/Library, hold the "Option" key and click "Go" from the FInder menu.
    Mac HD/Library/Application Support/Adobe
    Trash the Reader folder (the whole folder)
    Empty the Trash.
    Download the FULL installer here: http://get.adobe.com/reader/enterprise/
    Quit your browser and reinstall Reader.
    Launch it from the Applications folder and accept the license agreement.
    You should have no problems downloading PDFs with Safari.
    Unfortunately, ANY PDF that says it's damaged.... is. You'll have to trash them.

Maybe you are looking for