I cannot open premiere elements. i get a message saying that the program is initializing but it will not open. I uninstalled and reinstalled twice. It is a new program dvd.

I installed premiere elements but i cannot open it. i get a message saying that the program is initializing but it wont open. it is a new program. i uninstalled and reinstalled it twice with the same result.

if you see an error message, post a screenshot (if it's in english) or a quote of it (if it's not).
otherwise, reset your preferences -
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
if that fails, uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall.

Similar Messages

HT201210 When trying to update iOS 7.0.4 I get a message saying that the update has failed. Has anyody else had this problem and if so, how did you get round it?

When trying to update to iOS 7.0.4 I get a message saying that the update has failed. I've followed the instructions on Apple Support. Has anybody else had this problem and if so, how did you get over it?

Check For Updates.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%204/deb765f74dc0acb6038 d1fc55eed7fce_zps9330117d.jpg

Subscribe to Photoshop CC for photographers but keeps saying my trial has expired. Both Photoshop and lightroom. Smetimes this happens 3 times in one day or perhaps every third day. When I open either package I get a message saying that I have 00 days le

Both Photoshop and Lightroom exhibit the same error. Sometimes this happens 3 times in one day or perhaps every third day. When I open either package I get a message saying that I have 00 days left in the trial and to continue I need to purchase a licence or start a trail. If I click on purchase a Licence the once I log in with Adobe ID I can get started. I have contacted Adobe chat support 6 times. They suggest deleting an opm.db file and assure me that this will sort the problem and within 24 hours back to square one

Here it happens only with photoshop cc 2014. i just deleped opm.db i will check again tomorrow.

When I attempt to access my IRA account on line, I get a message saying that the web site requires a client certificate. The certificates listed in the drop down dialog box don't get accepted, even though one is indicated as valid and good until 10/2014.

When I attempt to access my IRA account on line, I get a message saying that the web site requires a client certificate. The certificates listed in the drop down dialog box don't get accepted, even though one is indicated as valid and good until October 2014. I contacted the IRA account managment company and they sais it's an Apple issue. Any ideas?

Some websites require a special client certficate for access. If you don't have that certficate, you'll have to contact the site operator to find out how to get one.
Sometimes the problem is caused by a web server that is configured to request an optional client certificate. Safari treats the request as mandatory. In that case, other browsers such as Firefox and Chrome may be able to connect to the site, because they ignore the request.
The first time you were prompted for a certificate, you may have clicked through a dialog that requested access to the Apple certificate in your keychain that is used to secure the iMessage service. In that case, you may be able to regain access to the site in Safari by doing as follows.
Back up all data.
Double-click anywhere in the line below on this page to select it:
com.apple.idms.appleid.prd
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Paste into the search field in the Keychain Access window by clicking in it and pressing the key combination command-V. An item may appear in the list of keychain items. The Name will begin with string you searched for, and the Kind will be "certificate."
Delete the item by selecting it and pressing the delete key. It will be recreated automatically the next time you launch the Messages or FaceTime application.
The next time you visit a site that prompts for an optional client certificate, cancel out of the prompt. You may have to do this several times before the server stops asking.
Credit for this idea to Christian Braukmueller of SAP.

I have the ICloud icon. When I try to sign in using my Apple ID, the message says that the ID is valid but I don't have an account. How do I get an an Icloud account?

I have the ICloud icon on my PC - Windows 7 - and the program. When I try to sign in using my Apple ID, the message says that the ID is valid but I don't have an account. How do I get an an Icloud account?

You can't create an iCloud account on your PC. You have to first create an iCloud account on an iOS device (iPhone, iPad, iPod Touch) or Mac (running OS X Lion or higher). After creating the account on one of these devices you can use the ID to sign into the account on your PC.

Firefox will not install on my laptop using windows 7. I keep getting a message saying that the installation was interrupted

Every time I try to install firefox on my laptop i get a message saying that the installation was interrupted. I am using windows 7.

Oh my god, thank you so much! Ive been working on this for hours and with your help it was done in five minutes. Thanks again!

I've been working on our church website and suddenly, my computer will not connect to the site. I keep getting a message saying that the the connection to the server was reset while the page was loading. Does anyone have any ideas of how I can fix this?

I've been working on our church website and all of a sudden this week, my computer will not connect to the site. I keep getting a message saying that the the connection to the server was reset while the page was loading. Does anyone have any ideas of how I can fix this?

The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]]

My iWeb just crashed and has vanished from my computer. The icon is visible but it will not open. Can anyone help? I desperately need it fixed as its my business website and i was in the process of updating it

My iWeb just crashed and has vanished from my computer. The icon is visible but it will not open. Can anyone help? I desperately need it fixed as its my business website and i was in the process of updating it

Where was this site hosted?
Apple eliminated iWeb in July!!!
http://en.wikipedia.org/wiki/IWeb#Discontinuation_of_iWeb_in_iCloud_Transition
http://www.macworld.com/article/1160728/apple_mobile_me_transition_faq.html

I am unable to synch my iPhone to my laptopI have tried to carry out software updates - I get a message saying that the updates could not be completed as I am not connected to the internet - despite being connected to the internet!

I am unable to synch my iPhone to my laptopI have tried to carry out software updates - I get a message saying that the updates could not be completed as I am not connected to the internet - despite being connected to the internet!

What OS on your Mac?
What iOS on your phone??

When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks

When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

My Macbook air keeps getting a message saying that the startup disk is full. I don't have picture, music, or movies on it. Im not sure whats wrong with it.

My Macbook air keeps getting a message saying that the startup disk is full. I don't have picture, music, or movies on it. Im not sure whats wrong with it.

The first step is to check and see how much space really is there. From the desktop right click on the drive in the upper right corner (at least it's there by default) and select "Get Info" to see how much space it reports as free.
It's not just media files that eat up disk space, though they are often a major contributor. Do you happen to be running one of the virtual machine programs (Parallels or VMWare Fusion)? When you create a guest drive there you normally have a fairly decent amount of disk space dedicated to it and that can fill the drive.
As well, a quick fix that may buy you some time is to empty the trash if you've not done so recently. Click on the trash folder in your dock and then in the window that comes up select the option to empty the trash.
If you can free up some space, there are programs that will help you find what files and directories are using disk space. I've used Space Gremlin (in the App store) for that sort of thing, though there others. If you run that sort of utlity you'll get some idea about what is really eating up the drive space.

None of my "paid" books will open in iBooks. They show they are there, but when I open them all I get is a blank page. I have checked all the newbie mistakes. Mavericks will not let me uninstall and reinstall iBooks.

All the books I paid money for will not open in iBooks on my MAC. Mavericks will not let me uninstall iBooks, so I cannot uninstall and reinstall it on my Pro. I have deleted and re-loaded the books and they show in my library (as they always did), but when I open them, all I get is a blank page with three dots at the bottom, flashing in sequence. This does not affect the free books from the book store nor does it affect the PDF I have loaded myself. (I had this problem on my iPad when the latest big software came out about a year or two ago, but I was able to re-initalize the complete iPad from my Pro Book.) I have tried just about everything I can think of, but all to no avail. To save time, I have reset my iTunes password and performed all the other "Apple Tips" in the support section, but after 5 hours I am giving up. Surely someone else must be having the same issue??

Yup, same issue since installing Mavericks. iBooks works fine on my wife's Macbook Pro, but on my Mac Pro none of my purchased (protected) books will open - only the free/unprotected ones.
I'm asked for my AppleID password, but nothing happens when I try to open a purchased and downloaded book. I deauthorized, reauthorized, etc ... nothing. Each purchased book that I double-click gives me a dialog asking for my Apple ID password. Nothing else.
I was already buying more books via Kindle than iTunes and this just seals the deal for me. At least I can read my already-purchased iBooks books on my iPad still...

I cannot download i tune updates or do a reinstall as I get a message saying that the faciity I am trying to use cannot be located can anyone please help?

I have problems when I try to install an updated version of I tunes or when I try to uninstall I tunes. In both cases I get a message which says that the facility that I am trying to use is not available, a second message says that the path I am trying to use cannot be found. Can anyone please advise me how to sort this out? thanks

In both cases I get a message which says that the facility that I am trying to use is not available, a second message says that the path I am trying to use cannot be found.
Which particular .msi file is the message mentioning? (Several different .msi files might be referenced in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

TS3988 When I try to sign in to my iCloud account, I get a message saying that The maximum number of free accounts has bee activated on this iPad. Can I get round this problem ?

When I try to sign into my iCloud.i get a massage saying that The maximum number of free accounts has been activated on this I pad. Please can you tell me how to get round this problem ?

All you can do is re-use on of the accounts previously created on your device, or create an account to use on another iOS device or Mac (running OS X 10.7.2 or later), if you have one.

HT1386 I have changed computers and when I try to sync my apps, I keep getting a message saying that the computer is not authorised to sync the apps even though I have authorised the computer.

Hi, I have just set up iTunes in my new computer and have 'synced' my iphone, however, my apps have not synced, I keep getting a message saying that this computer is not authorised to sync the apps even though I have authorised it. I don't know if the issue is the fact that I had to set up a new apple ID? Any suggestions would be appreciated. Thanks

The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]]

I cannot open premiere elements. i get a message saying that the program is initializing but it will not open. I uninstalled and reinstalled twice. It is a new program dvd.

Similar Messages

Maybe you are looking for