I cannot open quicktime

Why can't i open "Quick Time" on my laptop?

I don't know the answer to your question but I can tell you that it's not related to Using iPhones. You probably want to find a more appropriate part of the Support Communities to post this in.
Best of luck.

Similar Messages

Cannot open Quicktime 7.7 on powerpc

I have a G5 Powerpc running Leopard 10.5.8. I normally receive automatic updates. Quicktime is hanging at launch with the beachball. I must force quit as it is not responding. I purchased Quicktime Pro but after registering it, there is still no change. I have done online searches and can't seem to find an answer. Please help - I have video work that must be done! Appreciate your help, Tee

1 switch off automatic updates, you have found out what chaos that can cause
2 read this advice: Downgrading Quicktime

Cannot open QT, quits unexpectedly

Cannot open quicktime (and iTunes), im not quite sure which one application is the main problem. The error message that Im getting is (read below, its quite lengthy). They quit when I tried to open the application.
Anyway I've tried removing both QT and iTunes and re-install them, but it doesn't seem to work.
Anyone has any idea of how to fix this?
Date/Time: 2006-04-14 00:17:46.020 +1000
OS Version: 10.4.4 (Build 8G32a)
Report Version: 3
Command: QuickTime Player
Path: /Applications/QuickTime Player.app/Contents/MacOS/QuickTime Player
Parent: WindowServer [58]
Version: 7.0.4 (7.0.4)
Build Version: 2
Project Name: QuickTime
Source Version: 3882200
PID: 218
Thread: 4
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0:
0 libSystem.B.dylib 0x9000b208 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b15c mach_msg + 60
2 com.apple.CoreFoundation 0x9075e114 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x9075da18 CFRunLoopRunSpecific + 268
4 com.apple.HIToolbox 0x9317c1e0 RunCurrentEventLoopInMode + 264
5 com.apple.HIToolbox 0x9317b874 ReceiveNextEventCommon + 380
6 com.apple.HIToolbox 0x9317b6e0 BlockUntilNextEventMatchingListInMode + 96
7 com.apple.AppKit 0x93659104 _DPSNextEvent + 384
8 com.apple.AppKit 0x93658dc8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
9 com.apple.AppKit 0x9365530c -[NSApplication run] + 472
10 com.apple.AppKit 0x93745e68 NSApplicationMain + 452
11 com.apple.quicktimeplayer 0x000448b4 _start + 340
12 com.apple.quicktimeplayer 0x0004475c start + 60
Thread 1:
0 libSystem.B.dylib 0x9000b208 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b15c mach_msg + 60
2 com.apple.CoreFoundation 0x9075e114 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x9075da18 CFRunLoopRunSpecific + 268
4 com.apple.audio.CoreAudio 0x91405434 HALRunLoop::OwnThread(void*) + 264
5 com.apple.audio.CoreAudio 0x914051d4 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9002b200 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x90053f68 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900702c8 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90b75e90 TSWaitOnSemaphoreCommon + 176
3 ...ickTimeComponents.component 0x042ef564 ReadSchedulerThreadEntryPoint + 5212
4 libSystem.B.dylib 0x9002b200 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x90053f68 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900702c8 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90b75e90 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90b80938 AIOFileThread(void*) + 520
4 libSystem.B.dylib 0x9002b200 pthreadbody + 96
Thread 4 Crashed:
0 com.apple.CoreFoundation 0x907aa5b4 CFReadStreamScheduleWithRunLoop + 60
1 com.apple.CFNetwork 0x90f2357c getConnectionForRequest + 440
2 com.apple.CFNetwork 0x90f23364 resetForRequest + 160
3 com.apple.CFNetwork 0x90f230d4 httpRequestOpen + 56
4 com.apple.CoreFoundation 0x9076d3a8 _CFStreamOpen + 116
5 com.apple.CoreFoundation 0x907aab04 CFReadStreamOpen + 148
6 ...uickTimeStreaming.component 0x8f5051e8 QTSInetTransaction_NetworkThreadCallbackForOpen + 1380
7 com.apple.QuickTime 0x8faee588 QTSNetworkThread_RLSourcePerformCallback + 144
8 com.apple.CoreFoundation 0x9075ea68 __CFRunLoopDoSources0 + 384
9 com.apple.CoreFoundation 0x9075df98 __CFRunLoopRun + 452
10 com.apple.CoreFoundation 0x9075da18 CFRunLoopRunSpecific + 268
11 com.apple.CoreFoundation 0x9076ce78 CFRunLoopRun + 52
12 com.apple.QuickTime 0x8fae8f78 QTSNetworkThread_RunThread + 128
13 libSystem.B.dylib 0x9002b200 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9000b208 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b15c mach_msg + 60
2 com.apple.CoreFoundation 0x9075e114 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x9075da18 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x928fbb9c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x928d46d4 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b200 pthreadbody + 96
Thread 4 crashed with PPC Thread State 64:
srr0: 0x00000000907aa5b4 srr1: 0x000000000000d030 vrsave: 0x0000000000000000
cr: 0x44042224 xer: 0x0000000000000007 lr: 0x00000000907aa580 ctr: 0x00000000907aa578
r0: 0x00000000003022f0 r1: 0x00000000f02033f0 r2: 0x00000000a073b274 r3: 0x0000000000000000
r4: 0x00000000003b7860 r5: 0x00000000a0741a88 r6: 0x00000000ffffffff r7: 0x0000000000000005
r8: 0x000000000038ea72 r9: 0x000000000000009c r10: 0x0000000000000001 r11: 0x00000000a0f0f7f8
r12: 0x00000000907aa578 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000001
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x000000000000a703 r19: 0x0000000000000000
r20: 0x00000000028ed2e0 r21: 0x0000000000000000 r22: 0x00000000003a0b40 r23: 0x0000000000000000
r24: 0x00000000003105dc r25: 0x00000000a0743314 r26: 0x00000000003e4d00 r27: 0x00000000a0741a88
r28: 0x00000000003b7860 r29: 0x0000000000000000 r30: 0x0000000000000002 r31: 0x00000000907aa580
Binary Images Description:
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0x574a000 - 0x5787fff com.apple.QuickTimeFireWireDV.component 7.0.4 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x5792000 - 0x57acfff com.apple.AppleIntermediateCodec 1.1 (141) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
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0x914af000 - 0x914affff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914b1000 - 0x914e9fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91504000 - 0x915d1fff com.apple.ColorSync 4.4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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0x96a66000 - 0x96a85fff com.apple.vecLib 3.1.1 (vecLib 3.1.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9719c000 - 0x9725dfff libGLProgrammability.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
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0x9728b000 - 0x97298fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x99049000 - 0x9914bfff com.apple.audio.units.Components 1.4.1 /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
Model: PowerBook6,7, BootROM 4.9.3f0, 1 processors, PowerPC G4 (1.5), 1.42 GHz, 512 MB
Graphics: ATI Mobility Radeon 9550, ATY,M12, AGP, 32 MB
Memory Module: DIMM0/BUILT-IN, 512 MB, built-in, built-in
AirPort: AirPort Extreme, 402.6 (3.90.34.0.p13)
Modem: Jump, , V.92, Version 1.0,
Bluetooth: Version 1.7.0f18, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: pci106b,4318, sppci_othernetwork, SLOT-B
Parallel ATA Device: MATSHITADVD-R UJ-845E,
Parallel ATA Device: FUJITSU MHV2060ATPL, 55.89 GB
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/sec, 500 mA
------------------------------

Hi,
I have had the same problem with Quicktime, although it only occurs when I have 2 movies running at the same time. Both will "Quit unexpectedly" (although it has happened so often that it is no longer unexpected for me!), with an error message similar to yours.
I am in the process of a length discussion with Apple Support, with no real progress made so far.
I had thought about removing and re-installing QT, but following your experience, I probably won't bother. It might be worth trying to downgrade to QT6 - will let you know how this goes.
Peter
Intel iMac, 2.0 GHz Mac OS X (10.4.6) QT 7.0.4 (but looking to downgrade!)

Cannot open itunes without external drive connected

Mac os x 10.7.3
I am having serious issues with iTunes.
I dont know what changed but now i can no longer open itunes. It crashes before it even launches it seems like.
this doesnt happen when i have my external drive (where my music is stored). I have changed my itunes media folder to one on the external. Everything worked fine for weeks before this point.
I cannot open it in safe mode
i have tried downloading itunes and installing but that doesnt seem to work. Do i need to full remove itunes?
I also cannot open quicktime player. it says it is damaged or incomplete and theres no actual quicktime icon for the application just one of the incomplete type (similar to the prohibted sign) symbol of icons. I have tried to reinstall quicktime via the optionals install on my snow leopard disk. but no change
here is the error log i get:
Process:         iTunes [1552]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         10.6 (10.6)
Build Info:      iTunes-10604001~1
Code Type:       X86-64 (Native)
Parent Process: launchd [144]
Date/Time:       2012-03-24 20:03:25.940 -0700
OS Version:      Mac OS X 10.7.3 (11D50)
Report Version: 9
Interval Since Last Report:          52227 sec
Crashes Since Last Report:           33
Per-App Interval Since Last Report: 104514 sec
Per-App Crashes Since Last Report:   33
Anonymous UUID:                      698A0C30-4EF4-4DDD-BBCF-DB27A83CF81B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000110e8e194
VM Regions Near 0x110e8e194:
    MALLOC_LARGE           0000000110d6e000-0000000110d72000 [   16K] rw-/rwx SM=PRV
-->
    MALLOC_LARGE           0000000110eea000-0000000110f73000 [ 548K] rw-/rwx SM=PRV
Th

See Recover your iTunes library from your iPod or iOS device.
tt2

HT1338 I cannot open itunes. When I try, a popup says I need quicktime 7.5.5 but I cannot download it. Can someone help??

I cannot open itunes. When I try, a popup says I need quicktime 7.5.5 but I cannot download it. Can someone help??

Quicktime 7.5.5 can be downloaded from this link.
http://support.apple.com/downloads/#quicktime

HT3775 I recently upgraded my OS to Mountain Lion 10.8.2 and cannot open up .avi files now in Quicktime. I get this error message: The document "ANDREW_McD_MEDIA_VERSION.avi" could not be opened. A required codec isn't available.

I recently upgraded my OS to Mountain Lion 10.8.2 and cannot open up .avi files now in Quicktime. These same files opened up with no problem prior to my upgrade. Additionally, I had upgraded to the Pro version of Quicktime recently, but it appears I've retrograded back to the basic version, unexplainably.
I get this error message: The document “ANDREW_McD_MEDIA_VERSION.avi” could not be opened. A required codec isn't available.

Hi,
I had exactly the same problem & found the answer here https://discussions.apple.com/thread/3219982?start=0&tstart=0 . Download a program called Perian, very easy to download worked a treat. I wish all fixes were this easy - Debbie

I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet. I get a dialogue box saying the QuickTime plugin has failed. I have tried to download the latest plugin but this doesn't work. Can anyone help?

I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?

Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

HT204382 MAC PRO10.6.8 just downloaded file sent 5/2010 "BoogieWoogie" (4-wmv) I could play it then, but now it says I cannot open because its not in a format that Quicktime Player understands that I have to install addit'l software to open this type of

MAC PRO10.6.8 just downloaded file sent 5/2010 "BoogieWoogie" (1-wmv) I could play it then, but now it says I cannot open because its not in a format that Quicktime Player understands that I have to install addit'l software to open this type of file??? WHAT software and WHERE do I find it to download?
calico6

Free VLC player for the Mac, check out the Icecast Radio Directory also
http://www.videolan.org/vlc/download-macosx.html
And if it's copy protected then
http://www.telestream.net/flip4mac/
If anyone is running 10.8. or later, then they might have to right or control click on the installer or app to "Open" to bypass Gatekeeper controls at least once, then it learns it's a ok to be trusted program.

Cannot open file in QuickTime Pro

I recently installed iTunes and QuickTime Pro on my computer. I would like to put some DVD's that I own onto my iPod, but when I put a movie in the DVD drive, I cannot open it through QuickTime Pro. I tried uninstalling both, restarting the computer, re-installing both, restarting, and still I cannot even play a movie through QuickTime Pro.

QuickTime pro doesn't display the MPEG-2 file format (DVD's) without third party software help. Apple sells the MPEG-2 Playback Component for $20 but it does not allow playback of commercial (Hollywood CSS encrypted) DVD's.
Visit the iPod discussions pages for more answers.

QuickTime cannot open the file: "trampoline.mov"

I just got a new 2.1 GHz Power PC G5 iMac with 2.5 GB RAM, 500 GB HD running Tiger 10.4.5. I used migration assistant to transfer over all my apps. etc. from my PowerBook. I tried to open Quicktime (version 7.0.1) and I got this error "QuickTime cannot open the file: "trampoline.mov". I have no idea what this means or what it is referring to. I have no knowledge of the file "trampoline.mov". I am also getting "Can not build a preview because of a problem w/Quicktime" when I try to save a document in Photoshop CS2. It appears to save the document, and the error disappears. Once, however, I left the error message up on the screen for a few minutes, and I got a "generating preview" message that appeared underneath the error. It got stuck roughly in the middle of generating the preview, and I had to force quit the application. I would appreciate any help or advice on fixing this problem. Thank you, Regina
2.1 GHz Power PC G5 iMac with 2.5 GB RAM, 500 GB HD Mac OS X (10.4.5)

Upgrade QuickTime to version 7.0.4 and your troubles may disappear.
The trampoline.mov file is part of the QuickTime Player app and is used to "bounce" you to the Internet. Remove the check mark to "Show Content Guide" when QuickTime Player is launched (Player preferences).
I don't know why you're getting a QT error when using Photoshop. Check the Adobe Site for updates.
I suspect some settings got mucked up during the migration from your Powerbook.

Cannot open itunes errorn2096 right clicked on quicktime player went to properties no compatibly tab

cannot open itunes errorn2096 right clicked on quicktime player went to properties no compatibly tab

You're on the right track, because this one is usually (at the moment) a compatibility problem. But if you're getting this when launching iTunes, instead try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

Keep getting error code 2048 when trying to open wmv files, says realplayer cannot open with the installed version of Quicktime, any suggestions?

Keep getting error code 2048 when trying to open wmv files, says realplayer cannot open with the installed version of Quicktime, any suggestions?

wmv is a Windows Media format. I don't know why Realplayer is coming into it since that deals primarily with Real format files and maybe a few generic formats.
You need
Free Flip4mac QuickTime player components - http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx
After installation a new Flip4Mac pane will appear in System Preferences. Make sure you set the boxes to ensure that it will play WMV files in Quicktime.
or play the files with VLC
VLC media player - http://www.videolan.org/vlc/ - general media player that plays just about anything.
While you're at it you might install:
Perian codecs for Quicktime - http://www.perian.org - plugins to add functionality to Quicktime for playing additional audio and video formats
Quicktime audio problems, Perian, VLC - http://discussions.apple.com/message.jspa?messageID=9013669 - read note about uninstalling prior DIVX support before installing Perian.
Perian doen't do WMV but it's handy to get many things to play in Quicktime.
Note, if these are protected WMV, nothing on a Mac will play those (unless you also have Windows installed).

HT3775 cannot open avi file with quicktime pro7

I cannot open avi file with quicktime pro 7

VideoLAN - Download official VLC media player for Mac OS X

HT3775 i cannot open h 264 file in quicktime

I cannot open h 264 file in quicktime. Is there any one can help me.

Hello,
I'd ask in the
Windows 8.1 forum on Microsoft Community.
As the Microsoft Community is on a different platform, we cannot move the question for you.
Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion':
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
My Blog: Unlock PowerShell
My Book:
Windows PowerShell 2.0 Bible
My E-mail: -join ('6F6C646B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

Cannot open any mp4 files on Quicktime but plays ok within iTunes.

Hi, I'm new to apple discussion forum, I have been searching for answer to my problems but couldn't find the resolution.
I have dozens of MP4 files which plays well on Quicktime on my other systems running XP-Pro. Recently I transferred my mp4 files on a portable drive and I wanted to open them up on a system which has 64-bit Vista. I can open all the files within iTunes without a problem (although it had to install files within iTunes first) but the same mp4 files won't run on Quicktime.
I wanted to be able to run the mp4 files on Quicktime without the need to open iTunes first, as I don't want to install these mp4 files in iTunes.
If any of these mp4 files are opened on Quicktime, I am getting an "Error -43: file not found..." message although the files are there. I don't think it's related to the 8 character limitation because I even tried to chunk-out the characters. I have tried many times to uninstall and reinstall both iTunes and Quicktime and also tried many times to run the standalone Quicktime setup by itself, but the same error-message remains.
I tried to run the mp4 file on RealPlayer as well as DivX but both program says it needed Quicktime to run the file, although Quicktime was installed it seemed like the programs cannot see quicktime, and yet when I run any of the mp4 files within iTunes they work fine.
Any reason why Quicktime won't open file and yet iTunes can open the same file?
I don't know of any but is there any known Quicktime compatibility problem with 64-bit Vista and if so what causes the conflict, or are there any workaround or patches? (can't find any related issues on Microsoft support)
Is there any way I can resolve this issue, and be able to open these mp4 files within Quicktime without getting error -43 message and without the need to install the mp4 files within iTunes first?
Any help from any good people out there are very much appreciated. Thanks very much in advance.

Hi.
Yes, I have the same exact problem. Running pretty much same Vista 64-bit system. When I double click to run a mp4 file I keep getting that same error -43: file not found. The video plays fine through iTunes but won't run at all through Quicktime (outside of iTunes).
Hope someone can come up with an answer or Apple puts in fix.
For now I set iTunes to be the default program to open for this file type but would it rather have remained Quicktime.
Tried the uninstall and reinstall to latest Quicktime version but that didn't fix anything. Same problem....

I cannot open quicktime

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