I cannot open svg files in FF.

We have numerous copies of FF, which we update regularly. Only one will open an svg downloaded file. What is going on?

Do you have svg enabled?
You can check the value of the pref svg.enabled on the about:config page.
See http://kb.mozillazine.org/about%3Aconfig

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I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
Office for Mac forums
PowerPoint is not an Apple product and it seems a lot of people around here avoid Office.

I am working in text edit and cannot open my file. Error message says it is in the wrong format, truncated or corrupted. what to do?

I am working in text edit and cannot open my file. Error message says it is in the wrong format, truncated or corrupted. what to do?

Try opening Disk Utility in your Applications-Utilities folder and repair permissions.

I cannot open pdf files from one supplier when using Adobe Reader but I can using another Viewer

I cannot open pdf files from one supplier when using Adobe Reader but I can open it if using Google PDF viewer or another viewer. The Adobe reader gives the error "There was an error opening this document. The file is damaged and could not be repaired" when I try to open the file. The version of Adobe Reader is 10.1.7, however I have tried other versions and they all fail the same way. I have tested on a number of different PC's in different networks and all fail using Adobe Reader but work using alternate viewer. Also the PC's will open a PDF from any other source.

Newer Reader versions are more strict than older versions (and other PDF viewers). If certain minimum requirements are not met, Reader will tell you that the PDF is damaged. This can happen when a document was created with software that does not adhere to PDF standards, or when the file was damaged during a download or email transmission.
You should contact the creator of these PDFs.

Photoshop Elements 9 and cannot open Raw files from my Canon EOS 1000D camera.

I am using Photoshop Elements 9 on a Windows 7 based PC and would like to know why I cannot open Raw files produced by my Canon EOS 1000D camera.
I have checked the version of the plug in as 6.5 for raw files which is supposed to open .cr2 files and should be compatible according to Adobe site info.
any ideas for next move.
Mick

Hi,
According to all of Adobe's charts, the Canon 1000D should be supported by the basic PSE 9 even without updates. When you said you checked the camera raw version in PSE, did you do that by going to the Help menu and selecting About plugins -> Camera raw?
The Canon 1200D requires ACR 8.4 which is only compatible with PSE 12 - so for PSE 10 your brother would need the DNG converter.
I can't find a sample raw file to try (I do have PSE 9). If you want to upload a sample file to dropbox and give me access, I could try it on my system.
Have you tried opening one of your files on your brothers system?
Nrian

I cannot open a file from LR5 into CC2014 unless it is a smart object. also will not save back to LR at all it gives me an error message "Line: 1 - photoshop.notifyLightroomDocClosed ('lightroom-2.0', 'B53AFA39-A49B-4709-A9BD-0B6467C175C3', 'Macintosh H

I cannot open a file from lightroom into CC2014 unless I open it as a smart object. CC opens, just will not display my image. i am given an error code when I save an image, and can only save to my desktop or other locations, not automatically back into my lightroom.
I am using LR5 latest update, as well as CC2014
Below is the error message:
Line: 1 -> photoshop.notifyLightroomDocClosed ('lightroom-2.0', 'B53AFA39-A49B-4709-A9BD-0B6467C175C3', 'Macintosh HD:Users:BPexposures:Desktop:_DSC5962 as Smart Object-1.psd');

I was also having this issue, and I did some more searching and found this answer in the Adobe forums: Re: Photos from Lightroom 5 to Photoshop CC (2014) and back.... The issue appears to be caused by having not updated Lightroom to the latest version prior to having CC2014 installed (wow that's stupid). The trick seems to be to uninstall Photoshop CC2014 and to then reinstall it after having upgraded to Lightroom 5.5.

I have photoshop CC. I cannot open two files such as Tiffs and view them side by side. When I open the second file it overrides the first. Do I need to do something with preferences?

I have photoshop CC. I cannot open two files such as Tiffs and view them side by side. When I open the second file it overrides the first. Do I need to do something with preferences?

What happens when you try to use the clone stamp tool?
It should work with the images side by side.
You can setup photoshop cc to be like photoshop cs2 was on your other mac, by going to Photoshop>Preferences>Interface and unchecking
Open Documents as Tabs and Enable Floating Document Window Docking
And also going to Window and unchecking Application Frame

After upgrading to Mountain Lion, I cannot open my File Maker Pro files. Can I use Numbers to open these files?

After upgrading to Mountain Lion, I cannot open my File Maker Pro files. Can I use Numbers to open these files?

Numbers is a spreadsheet program and FileMaker is a database program, so you probably can't use Numbers to open them unless you had first exported them from FileMaker in a spreadsheet-compatible format.
If you upgraded from 10.6 Snow Leopard or earlier and your old copy of FileMaker won't open anymore, it might be a PowerPC application that is not compatible with 10.7 and later. If that is the case, to work with your FileMaker files you should upgrade your copy of FileMaker to the latest version, which seems to be FileMaker 12.

I cannot open InDesign files after upgrading to CS6.

Error message is "Cannot open the file *.indd. Adobe InDesign may not support the file format, a plug in that support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application" Can anyone help!

That message means exactly what it says, more or less. The three possibilities are it isn't an InDesign file at all (we see that here a lot), there is a .idlk lock file in the same folder (delete it), or the file has been damaged (frequently happens with flash drives).
If you open the file in a plain text editor like NotePad or TextEdit (it will look like gibberish) and paste the first few lines here we may be able to tell you if the file is damaged or not an InDesign file.

Cannot open indd file in either CS5 or CS5.5

I downloaded CS5.5 on my laptop this afternoon. I then opened a CS5 file, worked on it, then saved. Now I cannot open the file in either CS5 or CS5.5. Is says InDEsign may not support the file format, the file is missing, or it is opened in anaother application. Does anyone know how I can open this file?

Just to be clear:
It won't open in either version. I created the file in CS5 (school computer lab), worked on it in CS5.5 (on my personal laptop connected through the server), then tried to open it on a school coputer using CS5. The file will not open.
Once you edit a CS5 file in CS5.5, it becomes a CS5.5 file and you will not be able to open it in CS5.
Make sure you are running the version you think you are, and don't double-click the file, but actually use File > Open from within InDesign CS5.5.

I am running InDesign CS5.5 and trying to open an In Design File but getting an error message. " Cannot open the file "PDavidLCover.indd". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file

I am running InDesign CS5.5 and trying to open an In Design File but getting an error message. " Cannot open the file "PDavidLCover.indd". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file me be open in another application."Please help I really need to get this file open.

Since you've shown us the folder contents it's a good bet it isn't in use (no lock file). And it doesn't look like the file is mis-named as there doesn't seem to be anything else there that would be the .indd file (but just in case, open it in TextEdit and paste the first few lines here so we can see what the file header says), so the most likely case is the file is damaged. Is that on a removable device of some sort?
You can try the tool at Repair corrupt InDesign Adobe files on Mac OS X or send me a link to the file by private message and I'll try the recovery tool I have for Windows.

SSIS package "The Microsoft Jet database engine cannot open the file"

Dear all,
I am trying to import data from an excel spreadsheet which is save on application sharing server. When I try to save same file locally (On my desktop) my package has no problem to read it. Problem comes when I change the file path to the share location
I am getting below error message,
"Version 11.0.2100.60 for 32-bit Copyright (C) Microsoft Corporation. All rights reserved. Started: 13:26:46 Error: 2014-12-05 13:26:50.30 Code: 0xC0202009 Source: Incremental MasterStyle DL
Connection manager "Excel Connection Manager" Description: SSIS Error Code DTS_E_OLEDBERROR. An OLE DB error has occurred. Error code: 0x80004005. An OLE DB record is available. Source: "Microsoft JET Database
Engine" Hresult: 0x80004005 Description: "The Microsoft Jet database engine cannot open the file ''. It is already opened exclusively by another user, or you need permission to view its data.". End Error Error:
2014-12-05 13:26:50.30 Code: 0xC020801C Source: Data Flow Task 1 Excel Source [36] Description: SSIS Error Code DTS_E_CANNOTACQUIRECONNECTIONFROMCONNECTIONMANAGER. The AcquireConnection method call to the connection
manager "Excel Connection Manager" failed with error code 0xC0202009. There may be error messages posted before this with more information on why the AcquireConnection method call failed. End Error Error: 2014-12-05 13:26:50.30
Code: 0xC0047017 Source: Data Flow Task 1 SSIS.Pipeline Description: Excel Source failed validation and returned error code 0xC020801C. End Error Error: 2014-12-05 13:26:50.30 Code: 0xC004700C
Source: Data Flow Task 1 SSIS.Pipeline Description: One or more component failed validation. End Error Error: 2014-12-05 13:26:50.30 Code: 0xC0024107 Source: Data Flow Task 1
Description: There were errors during task validation. End Error DTExec: The package execution returned DTSER_FAILURE (1). Started: 13:26:46 Finished: 13:26:50 Elapsed: 3.401 seconds. The package execution
failed. The step failed."
I am trying to run this package as an sql server agent job and server is installed on my Machine. I have created proxy account with my own credential to execute it. I have full excess to the spread sheet and can open it in an excel program. Please
suggest what could be the reason why sql job is not able to access this spreadsheet. I can think of below reasons
File is password protected and I am not using its password to unlock it?
My domain account is a part of It Admin group with high previllages
when I installed my SQL server I installed it as a standalone instance of SQL server?
please advise.
regards
JKH

Hi Jahangir,
Based on the error message that "The Microsoft Jet database engine cannot open the file ''. It is already opened exclusively by another user, or you need permission to view its data.", there are two causes:
The account that SQL Agent is using does not have the correct permissions for the file or for the folder that contains the file.
Another process or user has the file open.
The following resolutions correspond to the previous list of causes:
Since you use a network path to the file (UNC), check the account permissions on the share, the file, and the folder.
The "another user" may be Microsoft Visual InterDev. Close any Visual InterDev projects that contain a data connection to the file. Please close all instances of excel file and re-run the package.
Besides, we can use a tool like
SQL Server Profiler to see what is happening when you run the package.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support

Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

Hello,
I searched this site and google for this error terminology and come up dry. I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC. In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
I have tried uninstalling and re-installing, as well as tried using Adobe Reader 7 & 9 in conjunction with Acrobat to try to get around this issue, but have not been successful.
Any ideas?
Thanks,
Jesse

I don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
So, to help others try to answer your question, what are the products and versions involved? What OS? What are you doing when the message comes up.

Error Message: There was an error opening this document. Acrobat cannot open this file because a task is still active in Acrobat.

I've tried Command Q to close; Tried Adobe Reader Tool Bar but closing is grayed out; I'ved held the power button for hard close, but everytime I try to open a .pdf I get this message:
There was an error opening this document. Acrobat cannot open this file because a task is still active in Acrobat.
I'm not extremely technical, but I can follow directions if someone can help!
Thanks

Looks like it got stuck.
You can switch to another program or the Finder (click on desktop) and Apple menu > Force Quit > Adobe
You can press and hold the power button, it's a emergency force shutdown which you can boot normally and it should be fine.

I have updated to Keynote 6.1, but I still have 5.3 and I cannot open the file I just created in 6.1.

I have updated to Keynote 6.1, my App Store says I did it 2/1/14, I just created a new slideshow in 6.1 tonight, saved it all the way through while creating it, and when finished, saved it one more time, and closed the file. I treid to open it again, but I get an error message stating I need a newer version of Keynote to open the presentation. I check the "About Keynote", and apparently I still have 5.3 and I cannot open the file I just created in 6.1. I try changing the file to open with 5.3, but it won't do that either! The App Store won't let me re-download it. How do I get 6.1 back??? I need to reopen the file I just created.

I am finding that when I launch keynote from the Docking Station and it opens Keynote 5.3, so I command Q and close it. I then go to Finder, go to the Keynote slideshow I created in 6.1 and now cannot open, and CAN open the slideshow from Finder, which it actually open the file in Keynote 6.1.
I emptied my Trash.
What the heck is up with this???? And how do I fix it??

I cannot open svg files in FF.

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