I cannot open the book i downloaded from I tunes on my mac pro

I downloaded a book from I Tunes on my computer and I cannot open it. What should I do?

Books downloaded from iTunes are not optimized for the Mac OS X, but for iOS devices such as iPhones, iPads, and the iPod touch.
In other words, you cannot open an iBook and read it on your Mac.
According to Apple...   iTunes Store: All Sales Are Final
But it won't hurt to contact iTunes Billing and explain what happened.
http://www.apple.com/support/itunes/
Click: iTunes Store Account & Billing  /  Billing Inquiries  /  Email

Similar Messages

  • Mac OS 10.9.4 cannot open the NEF/RAW files from the new Nikon D810 Camera

    I have a new Nikon D810 camera. My new iMac cannot open the NEF/RAW files from it...Anyone have any knowledge of this?

    If you will take the time to send Apple feedback, they will add RAW support - when I got my Canon, it wasn't supported either. I filed feedback and, two months, later, there was an update which included my camera model.
    http://www.apple.com/feedback/macosx.html

  • I downloaded and re-installed Adobe Digital Editions so that I could get books from the library and read them on my tablet. It is not working and my tablet cannot open the books??

    What can I do? I am 68 y/o and not very computer literate.  I put an micro SD card in  my computer to copy the books (also some ebooks that I bought from a retailer) onto the SD card so that I could read it on my computer or my ereader by puting the card into the reader (tablet or whatever you want to call it).. HELP

    Please follow the below steps and check:
    1) Right click on the book in library that you want to copy from your computer. Click on the "Show File in Explorer".
    2) Copy/Paste the book from this location to your SD card.
    3) On your tablet open the book from your SD card in your ereader.
        You need to make sure that you authorize your ereader with the same ID with which you authorized your computer. In case you do not remember which ID you used for authorizing your Digital Edition, click     Help-> Authorization Information.
    Hope this helps. If it doesn't, please specify the ereader that you are using and the exact error message that you are getting. Thanks!

  • I have installed a trail version of FrameMaker 12 and cannot open the book and chapter files in FrameMaker 8

    Hi
    My colleague and I use FrameMaker 8 but I'm considering whether it would be a good idea to upgrade to FrameMaker 12. So today I installed a trail version of FrameMaker 12.
    Before opening a book file in FM12, I copied it to another folder so I wouldn't mess up anything. Unfortunately, I forgot to copy the chapter files so I opened most of them from FM12. As soon as I found out about it, I copied them to the new folder, but too late.
    Now I'm not able to open the original files from FM8 (and even worse, neither can my colleague). I read somewhere else, that I should save the book file in the .MIF format (I tried both 12 and 7.0) and then open it from FM8. I tried that, but I still cannot open the chapter files.
    I get an error message saying: "Althoug xxx.fm appears to be a FrameMaker document, it can't be opened with this release of the product".
    I didn't make any changes to the chapter files when I looked at them in FM 12.
    What should I do? I case we decide not to upgrade, we will not be able to access this book which is a big problem. I already have some small changes that have to be made.
    Thanks in advance for your help!

    Back saving to MIF should work, but it’s probably faster to just retrieve a backup of the FM8 files & books and restore them over your botched FM12 versions. Then take a copy of that backup and put it on the trial machine to play away without impacting anything else.

  • I can't open the book I downloaded on my iPad

    I can't open my book I downloaded on my iPad

    HI there Vanduzer,
    You may want to try deleting and re-downloading that specific book as an intial troubleshooting step. Take a look a the artcle below for more information.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    -Griff W.

  • Cannot save the Interactive form downloaded from abap webdynpro application

    Hello Everyone,
    Can anyone help me here.
    I have created an interactive form in SFP tcode and used in abap webdynpro application.
    scenario is i can downloade the form,fill it, sign it,save it and submit the form.
    Some thing is going wrong when i try to sign the form downloaded from the application.It is giving the error ->
    The document could not be saved. there was a problem in reading the document(26).
    When i try to sign the form save as dialog box will come where we can save the filled form.but here when itry to save it is giving above error.and also i cannot save thye form form file option.
    but form is working fine from sfp tcode not form application link.
    What is going wrong.Can somebody please help me here.
    Regards,
    Menaka.H.B

    Check the enabled and readOnly property of the InteractiveFormUI element in your application.
    enabled should be true and readOnly should be false.
    Also just FYI interactive forms are licensable in Productive environment for which you need Adobe Credentials. You may contact SAP Account Manager and Note 736902 for it.
    Chintan

  • Can seem to open the book i downloaded

    I have paied downloaded a book to read not an audiobook. Its in my books section in I tunes. I can open it though. I dont know what to do to acsess the contents of the book! ????
    Anyone what to do, or what ive done wrong?
    Michelle

    ibooks are for iphone/ipod/ipad, NOT computers.
    Sorry.
    Requirements:
    • iPhone 3G, iPhone 3GS, iPhone 4, iPad, iPod touch (2nd generation), iPod touch (3rd generation), or iPod touch (4th generation) is required."
    http://itunes.apple.com/us/app/ibooks/id364709193?mt=8&ign-mpt=uo%3D2

  • I purchased Adobe Photoshop Lightroom 5 from DELL; a downloadable version. I cannot open the application to download it. I dealt with them for an hour on the phone. theu told me to contact Adobe

    I would a phone number to talk with someone from Adobe

    If you want to try, you likely need to wait thru the weekend...
    Phone support | Orders, returns exchanges
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Get chat help with orders, refunds, and exchanges (non-CC)
    http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

  • How can I open the book on my iphone4?

    Hello to the community
    I need help on how to open my book I just purchased so that I can read it.  I am new to the apple family and have just gotten the updated phone a month ago.  I purchased on Itunes the book and can see the book but it will not open for me on my phone or my mac book.  I found out that I cannot open the book on my mac so I just would like to know how to open the book on the iphone.  It is telling me to purchase it again?  I all ready spent 14 dollars on the book and would just like to read it now.  Please tell me what the steps are, I would greatly appreciate it. 
    Thank you
    Marianne

    Have you downloaded or synced the (free) iBooks app to your iPhone ? The iBooks app is the only way that you can currently read Apple bought e-books. If you have got the iBooks app then you can either sync the book from your computer to your iPhone via the device's Books tab in iTunes (which you do in a similar way to how you sync music, apps, films etc to the phone). Or you can just download the book directly into the iBooks app on your iPhone (there is help on re-downloading here http://support.apple.com/kb/HT2519). There is also some info on the iBooks app in the iPhone manual which you can download from here http://support.apple.com/manuals/iphone/

  • HT201413 I have downloaded and paid for videos but I cannot open them, it tells me that I Tunes cannot find them?

    I cannot open videos I have bought from I tunes, it tells me that I tunes cannot find them!

    Dear Lucy
    Please remember to unzip the file from your Downloads folder in order to load them into Lightroom.
    What is the error in Lightroom?
    Did you read the 'Where to Find it' section?
    Thanks,
    Krystal - Add-ons team

  • I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet. I get a dialogue box saying the QuickTime plugin has failed. I have tried to download the latest plugin but this doesn't work. Can anyone help?

    I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?

    Is this what you downloaded: iTunes 10.7?
    When the update fails what if any error report do you get, specifically? Please do this before trying again:
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

  • I keep getting the following message after I download a book and try to open the book from my downloads (in finder) Error getting License. License Server Communication Problem: E_ACT_NOT_READY. It gives me no other information and no options other than to

    I don't really know what to do. I download a book from my library and it then goes to my download folder in finder (I have a macbook pro). When I double click on the downloaded book to open, digital editions comes up and then I get the following message
    Error getting License. License Server Communication Problem:
    E_ACT_NOT_READY
    The only option I have at that point is to close the window. My computer is registered/authorized and I have tried everything I can think of but can't get the books to download into adobe digital editions.
    Help please

    I am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
    I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
    Error getting License. License Server Communication Problem only mine says  Bad Device key after.
    Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
    i hope someone answers this soon.

  • I'm new to iPad and have downloaded the Nook app but don't know how to use it to get Nook books to download from my account at BN.

    I am new to iPad and have downloaded the Nook app.  How do I use it to read the Nook books are that in my account from Barnes&Noble?

    From http://www.barnesandnoble.com/ebooks/help-faqs.asp#NOOKapp
    How do I download my books to my device? I get a message "Safari cannot Download".Launch the NOOK app software to trigger the automatic syncing of your purchases to your device. You can also manually tap the 'gear' button in the lower right-hand corner of the navigation bar and then hit Account Settings. This will open a screen to allow you to enter your login information which includes your account name and password. Press Go and your information will be verified and then the contents of your on-line NOOK Library will be listed for you. Then just browse your book listings and tap on the book you'd like to download to your device. A popup will confirm your request. Press OK and the book will download to your device in the background, and you'll be notified when it has finished downloading.

  • I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

    I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

    Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
    If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
    Office for Mac forums
    PowerPoint is not an Apple product and it seems a lot of people around here avoid Office.

  • IPhone 3 I cannot get my pictures to download from iPhoto.  I keep getting the error message required file cannot be found.

    I cannot get my pictures to download from my iPhoto from an albumto the iPhone 3 (one of the kids phones). I was able to download an Event.  I have changed the name.  I have used my iPhone 4 and the pictures from the album downloaded just fine. I have looked at the message board and I have deleted the cache and done all the things that were suggested.  WHAT IS THE DEAL!! I have been working on my phone and the kids phones for about five hours now and super frustrated!!! 

    I used Terminal to change the permissions on the folder in question.  I followed the instructions in this article:
    iTunes: Missing folder or incorrect permissions may prevent authorization
    In my case, the folder was there, so I needed the command to change permissions on the folder, not to create one.   I was hesitant to use Terminal b/c I know that if I made an error I could wipe out my hard drive or render my computer unusable.  So to be SURE I didn't make an error, I carefully copied the command from that page and *pasted* it into Terminal.  Also, before I could do anything in Terminal, I had to go change my admin password (it had been a blank password before and that's not acceptable for making changes in Terminal).  I was just super careful when entering my password or doing anything else while Terminal was open (making sure I didn't accidently hit the spacebar or another key, etc.)  And it fixed the problem right away.
    What was confusing for me was that the iTunes error message said to change permissions in the FINDER, which is what I was trying to do.  It didn't mention Terminal.  What would really be helpful is if Apple included a link to a page like this in their error message.

Maybe you are looking for