I cannot open the editor.

I bought the disc.  Installed it, registered it and now cannot get into the editor.  I was able to earlier.  Following the forum discussion, I downloaded a trial version and put in my serial number.  Of course it uninstalled the program I had loaded with the disc.  I still cannot open the editor.  What do I do?

gephart41
Please tell us what version of Premiere Elements that you have and on what computer operating system it is running on. If your "editor" represents Photoshop Elements, you have posted in the wrong forum.
Whatever the case, I would start with a "clean slate". Uninstall the program via Control Panel route, do a ccleaner run through to get rid of any leftovers from incomplete uninstalls reinstalls, and the reinstall the program with anti-virus and firewalls disabled.
CCleaner - PC Optimization and Cleaning - Free Download
The above is assuming a Windows computer in use. Suggestions will be fine tuned after you supply the appropriate background information regarding program and computer.
Also, please review the content of the following blog post on Photoshop Elements and Premiere Elements Editor not opening...
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
We will be watching for your follow up information. If this is a Photoshop Elements based question, you should post your question in the Adobe Photoshop Elements Forum or wait for a moderator here to see your thread and move it from here to there.
Photoshop Elements
Thanks.
ATR

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