I cannot pay my outstanding balance as Apple will not let me.

How in the world would I pay my outstanding balance of 40 dollars If apple will not let me? I had already voiced my concerns to apple via email and the only means I could pay my outstanding balance as per their instruction is through itunes gift card. I am unable to use credit cards or debit cards as my apple id account is associated with too many cards (Yeah Right) so in effect I am compelled to purchase an itunes gift card which I did from an online store. HOWEVER, I am unable to use the said gift card as it is only for the US itunes store as I found out in my attempt and my account is set on the Philippine itunes store which renders the gift card absolutely useless; furthermore I cannot switch countries due to the RESTRICTION. I went to support AGAIN and still got the intstruction that I need to use itunes gift cards to pay the balance. This time I went to a Power Mac center and told me that they do not sell itunes gift card for the itunes Philippine store and in fact they and all other branches are not engaged in selling itunes gift cards anymore. I went to other retail stores and told me itunes gift cards are readily available for purchase but it is for the US store only and NEVER for the Philippine store. In fact, they told me that itunes gift cards for the Philippine store DOES NOT EXIST. I went back to the Power Mac center, told them this and they did confirm with the fact that there is no such thing as an itunes gift card for the Itunes Philippine store and they even suggested that I need to make a new account. ***? I emailed apple about this and up to this moment no reply. Now, how am I supposed to pay my outstanding balance? This is such a huge inconvenience in my part, I wish apple would have been more wiser in giving instructions. Now, anyone... Suggestions?

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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HT202667 I did not do my research before changing my Apple ID from an outdated email address to a current one. I just changed and verified and though I was all set. WRONG! Now I cannot sign in to iCloud because it will not let me enter the new Apple ID! H

I did not do my research before changing my Apple ID from an outdated email address to a current one. I just changed and verified and though I was all set. WRONG! Now I cannot sign in to iCloud because it will not let me enter the new Apple ID. I read the 10/30/13 randers4 post to just change your Apple ID back then sign in and change it to the new email address again and then you can sign in, but I cannot change back to the prior email address Apple ID because that is no longer an active email account (or at least not mine). Any thoughts on how to get signed into iCloud when it does not allow me to type in the new Apple ID and the old Apple ID no longer exists.
I see that many people have asked, but no one has come up with a solution that I found.
Thanks for any help!

This did not work for me. My old email account for iCloud still pops up on my screen every time I open my macbook. I've deleted it, reset it, every thing I can think of and it still shows up. I think six months of this is more than enough time to wait.
RDG

TS2446 I know my apple ID password but apple will not let me make any purchase without my security Questions, which I can not remember the answers to which is crazy as I have already made purchase and have £10 on my account still to be redeemed!! Please h

I know my apple ID password but apple will not let me make any purchase without my security Questions, which I can not remember the answers to which is crazy as I have already made purchase and have £10 on my account still to be redeemed!! Please help

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
HT5312: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312

Apple will not let me install ITunes - Help

ITunes would not start - error Quicktime needs to be reinstalled. So I removed quicktime through the control panel and then went on the Apple site to reinstall Quicktime. Website kept saying "Thank you for installing....". So, I uninstalled ITunes too thinking that would help. Went back to Apple website and tried installing ITunes. Same thing, "Thank you for installing..." My computer does not have either program in it and the website will not let me install it. I do not know how to get it back on my computer. Please help

These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 80070002, or some other number? (If they're another number, what number are you getting?)

Apple will not let me update my HP Scanner 8300 and will not update it from it's own sources.

I updated my HP Scanjet 8300 a few weeks ago after I received a message on my computer that updates for printer & scanner were available. I have had nothing but trouble since then with the scanner. I also inherited the Trovi virus after that update.
I tried to update the scanner again today, making sure I went through the HP website for downloads. I downloaded the update and followed the instructions for proper installation. This included deleting my present software.   When I tried to install the software update that I successfully downloaded, I got a popup with this message:
"HP Scanjet Update for OS X 10.7.mpkg" can't be opened because it is from an unidentified developer. "
Your security preferences allow installation of only apps from the Mac App Store and identified developers.
“HP Scanjet Update for OS X 10.7.mpkg” is on the disk image “HP-Scanjet-Update-for-OS-X-10.7.dmg”. Safari downloaded this disk image today at 10:10 AM from h10025.www1.hp.com.
I went back to Apple updates and found information that HP no longer updated our HP appliances and that MAC OS X Mountain Lion automatically provided these updates for their Mac users. I restarted my computer expecting to see improvement, but now my scanner is completely gone from my computer and no updates are available.   I am outraged that Apple would completely disable my scanner. I use it all the time.
I really need help. Please!
I originally installed the scanner when I had Snow Leopard.   I now have Mountain Lion - not because I didn't like Snow Leopard, but because I had my computer repaired and they installed Mountain Lion.

I am sorry for the delay in answering. TWC email sometimes takes several days to get to me.
I am embarrassed to say that I did not read closely the message that was provided when I clicked on Control Clicked / Open. I did go back and continue the process and thought I had installed the update. The end message stated that the installation was successful, but I could not find the scanner anywhere, even with intense searching. I have reinstalled it twice again with no scanner installed. I did find files in the Saved Application State but they take only a few KBs of space and the software should have taken 22.4 MBs.
I have messages now posted in two different HP Communities and will continue to try that route to help, but right now it looks dismal. If you have any more explanations or advice I would love hearing from you. Could the Trovi component cause this problem? I thought I was rid of it but I don't really know what to look for other than not having it take over my home page - which it has not done recently.
I really appreciate your help, and I take your advice to heart about not using the older CD and I will not attempt to revert to Snow Leopard. I am really afraid it would mess up iPhoto and that would be devastating.

How do I downlaod an app from australia when the canadian apple will not let me do it?

Can anyone help please,
I cannot download an Aust ABC news app. When I try a box comes up saying It is not in the Can store. I have tried to do it from Aus store but with the same result. I had the previus app on my Ipad for years. Asan Aussie living in Canada it would be great to get it back. Any suggestions?
Larrryh

If you no longer have an account in Australia, you can't download from the Australian Store. Having an account in any country means that you have to have a valid credit card in that is registered to a physical address in that country. If you no longer have an Australian credit card, you will not be able to buy from their store.

I am trying to download the newer version of itunes and my computer keeps saying it cannot find bonjour file. It also will not let me remove either bonjour or itunes?

I am trying to download the newest version of itunes and my computer says that it cannot find bonjour file? it will also not let me remove the existing bonjour or itunes program? any help?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I would like to download my favorite poker sites to ipad, apple will not let me. WHY?

Why does apple not let me download poker sites to my Ipad?

You can only download apps that are available in the iTunes app store, you can't download programs via Safari.
If you are trying to play poker on websites on Safari and they are flash-based then they won't work as flash is not supported on iOS devices. Do the sites have their own apps in the app store ?

How can I reset my IPAD 2 to resolve the fact that Apple will not let me use the APPLE ID and passwords that I want to use becasue they may have been used in the past year. I am very close to donating this contraption to the Good Will.

I have been an Apple User for almost two decades and have had no problems with my G4 Powerbook, my Intel MacMini, nor several other Macs as well as Windows 7 machines. However, the IPAD2 poses a problem of unfathomable disgust with the concept and implementation of the Apple ID. There is one for the computer, there is one for support, and there is one for itunes, and possibly another one for apps. There are different passwords for each. I am continually faced with notification that my Apple ID is incorrect or the password is incorrect. I have to keep an Excel spreadsheet with all of this unnecessary NANNY State protection matched only in pervasiveness by the Federal government.
I am told that an Apple ID can never be destroyed and replaced. Who dreamed that one up? I am told I cannot use a password that has been used in the past year. Why? By whose authority? I am not a walking encyclopedia that remembers every telephone number he ever dialed. Thankfully my cheap LG clamshell telephone keeps numbers and talks to Ford Sync successfully.
Bottom line is that the IPAD has become almost totally useless since I cannot change the several necessary passwords to anything I can remember because they are not novel enough. I also never seem to be able to keep the Apple IDs straight as they are too numerous to remember and I don't want to remember them anyway. Why? Even if you enventually get the ID right you have the wrong password and have to go through a merry-go-round of emails to change the password to something you have already used in the past year which is not permitted.
Has anyone out there used a competitive device with less cumberson overhead? Surely this is not the best American technology can produce.
Thanks for your comments.
Ray Zachary

Thanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
Even if I sold this Ipad and bought a new one, the system memory is still there.
I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
Thanks for your comments.
RAZ

How do you pay the outstanding balance on your iTunes account?

I have an outstanding balance on my iTunes account somehow, and o can't download anything or update anything on my phone, it just tells me to update my card info and then tells me my security code is invalid. Which it's not. I could update my stuff on the computer but I had to uncheck the box that says "authorize this card to pay the outstanding balance on your account" I have enough money to pay the balance, but I just wanna know know
How to pay the dang thing so I can fix everything and make it so
I can download the stuff again.

Settings>iTunes and App Stores>Apple ID>View Apple ID>Sign-in>Payment Information

I bought an iphone 4, but then exchanged it for a 4s. When they exchanged it they put the refund of the 4 onto a gift card and then i payed the outstanding balance with my bankers card, if i want to get a total refund will they split it?

I bought an iphone 4, but then exchanged it for a 4s. When they exchanged it they put the refund of the 4 onto a gift card and then i payed the outstanding balance with my bankers card, if i want to get a total refund will they split it between a gift card and my bankers card?

Expanding on what Tim said to make sure it's clear, only the carrier to which the iPhone is locked can authorize unlocking. If Optus is the original carrier, as would seem to be the case, O2 would not be able to unlock it. Only Optus can authorize the unlock, so you'll need to contact them. They say, though, that only the account holder can apply for unlocking, so you might not be able to get it unlocked and will have to work through the person from whom you bought the iPhone.
For more information, see the Optus FAQ on unlocking.
Regards.

HT3552 I am unable to pay my outstanding balance

I am trying to pay my outstanding balance using my different card but its saying me to check my card info. But i am entering correct card info.

Make sure all fields are entered correct include things like home phone number and that billing information matches exactly to the billing information thatthe credit card company has. If it still looks right and is not working contact the credit card company and then the iTunes Store support team.

Account has locked!pay your outstanding balance ? so what am i supposed to do ?

I have a problem about billing information. "The billing of a previous purchase has fail because your payment card was declined. Please provide valid payment card information and lick Done to pay your outstanding balance..." . So what am i supposed to do? how i can use my account continue..Please help me!

You will need to put in a valid payment method e.g. a credit card (I don't think that debit cards are still accepted) that is registered to the same name and address as on your iTunes account and was issued by a bank in that country, or possibly (if they are available in your country) you may be able to use iTunes gift cards - until any outstanding amounts have been paid you won't be able to buy or download content from the store.

HT201209 can i used a itunes gift card to pay my outstanding balance

Please help me, I wanted to know if I can use a itunes gift card to pay my outstanding balance in the itunes store, or do i have to put in a new credit card, because the old one was declined.

So I can pay my outstanding balance without having to put in a new credit card, Because i really do not want to put in a new credit card, i rather just go and buy a itunes gift card insted.

I am getting an error "The older version of Bonjour cannot be removed" I am trying to get rid of all of my Apple Software. What can I do? Because it will not let me uninstall iTunes either.

I am getting an error "The older version of Bonjour cannot be removed" I am trying to get rid of all of my Apple Software. What can I do? Because it will not let me uninstall iTunes either.

Akeenleyside,
Are you removing your Apple software in an attempt to update to iTunes 10.5? I ask this because I am getting the same message when trying to install iTunes 10.5.

I cannot pay my outstanding balance as Apple will not let me.

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