I cannot perform any function such as opening emails in my hotmail
I'm able to sign in, although my sign in screen looks totally different now. I am unable to perform any function once I've signed in.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
Similar Messages
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My MacBook Pro is hanging for very long periods of time whenever I try to perform any functions.
Hello Collective Wisdom,
I have a MacBook Pro from mid-2009 and have recently experienced some problems. There's an above-average bootup time, and whenever I try to perform any functions (say, open a browser window, go into Finder, launch an app, try to type a URL, search for anything), the Spinning Ball of Death comes up for about 5-7 minutes before the function resolves.
I've been able to get into Disk Utility and it suggested I use Command + R at the bootup screen to do a HD Repair, which I did. But the problem is still occuring.
What do I Do?The next time you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
I'm new to Ipad 2. I can bring up a website, but I can't make it active; i.e., perform any functions within the website. I cannot make the screen move -- nothing. Help!!
Can you navigate http://www.apple.com ?
Without knowing your credit union's web site it is hard to tell what the problem is.
Note that sites that use Flash will have problems as it is not supported. -
I cannot delete the I cloud backup message on my I Pad3 despite pressing ok button. I pad now locked and i cannot activate any functions or switch off. I have not signed up to an I cloud account to date. IOS 6 loaded last week.
Hello and welcome to the forums;
Our phone support is open every day Monday through Sunday, although there are different hours of operation for the weekend. If after a webOS Doctor reset you are still experiencing the same problems, I would likely recommend replacement, either in a local store for your carrier or through our technical support department.
There may be additional technical support offered or suggested over the phone, this would need to be done first before a replacement could be issued.
Hope this helps,
TreoAide -
: I have recently purchased a iBook G4 Mac OS X VERSION 10.5.6 and I cannot install any apps such as firefox, adobe reader, it reads you cannot install this file on this disk
Are you saying the iBook G4 you have is running OS X 10.5.6?
The next file to get for it would be the Combo update 10.5.8 for Leopard.
And any old archived Flash player for 10.5.8 from Adobe flash site.
A browser such as TenFourFox, iCab, SeaMonkey-PPC, these are OK
but you won't be able to go past Leopard 10.5(.8) in a PowerPC Mac.
All these are free bits, however anything past 10.5.8 Mac OS X
would require a newer Mac with Intel-based architecture. Macs
made in 2006+ can see later OS X versions.
Good luck & happy computing! -
Firefox 4 is extremely slow to perform any function on my lap top compared to previous versions. Why? And how do I change this!
Firefox 21 and Firefox 22 running on Windows 7 have been reported to take a long time to "wake up" from sleep. I realize hibernation is different than sleep, but... this is the closest match for your description.
Some users have reported that this problem is resolved in Firefox 23 (currently in beta). Others have had inconsistent luck with minimizing Firefox before letting Windows sleep and other measures.
Please check out this (very long) thread for more information: [https://support.mozilla.org/questions/961898 browser freezes after resuming from sleep]
Or jump to the part about Firefox 23: https://support.mozilla.org/questions/961898?page=3#answer-457321
The fact that this just started recently suggests perhaps it is related to another program or update, but I don't think anyone has confirmed the exact interaction that causes the problem. -
Hi therde I was wondering if you could please help me with my Iphone 4s as it has frozen so i am unable to swipe to either power off or perform any function at all.
RESET DEVICE
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost). -
Using Gmail in iPhoto and cannot find any of my groups to email. I have at least seven or eight groups that I email, each containing over 50 addresses. Is there a way to locate my email groups using iPhoto to send out mail in Gmail? Using version 9.5.1 (902.17) OS is Mavericks 10.9.1.
Your question and description is not very clear to me, so hopefully something here will help:
1. Gmail is a service not an app or a place. So you need to access the service with an app - that can be iPhoto, Mail, Outlook or any other mail client, or even a Web Browser like Safari or Firefox.
So you can't "go to GMail" as you write, but instead you go to an application set up to use the GMail service.
2. iPhoto is not a mail client. It's a handy way to email pics to Grandma, but for what you're doing you need to use an app that supports all of the Gmail service. iPhoto doesn't. There is no way around that.
3. How to send to groups will vary depending on what app you use to access the GMail service. All of these apps can receive photos from iPhoto, either - as in the case of Mail and Outlook, via the Share function - or, in the case of all the rest - via a Media Browser.
For help sending to Groups using any of these other apps you need to ask omn their respective forums. But the workflow is quite simple:
Using Mail or Outlook set in the iPhoto Prefereneces:
1. Select the pic(s) you want to share.
2. Choose email from the Share function
3. Make your selections re size etc
4. The email opens up in Mail or Outlook
- from there you need to figure out how to use the email client.
Using any other app:
1. In the mail app create a new email
2. Click on the Attach button or link
3. Use the Media browser to select the pic(s) you want to send
4. Attach them
- from there you need to figure out how to use the email client.
For help accessing your photos in iPhoto see this user tip:
https://discussions.apple.com/docs/DOC-4491 -
I cannot view any attached files on my email on iphone 4s. I cant see any pdf files or videos. plse help. My phone is updated with the latest software.
Try deleting the account from the phone and then readding it back, Make sure if it is not a Yahoo, Gmail, iCloud, or Outlook, account. to get the correct incoming and outgoing server information
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Not sure that this is a Firefox problem, but I noticed this after I updated to the 36 Version. I also have IE on my computer, only use it to access websites if I am having problems with connecting (to verify if the problem is Firefox or my Charter connection)... I now am unable to access IE. I have Windows XP.
This issue can be caused by an extension or plugin that isn't working properly or is misconfigured.
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem.
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
There are other things that need attention:
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
# Shockwave Flash 10.1 r82
# Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
Update the [[Java]] plugin to the latest version.
*http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE) -
Why, after opening a PDF file, does the Acrobat Pro XI sit there, not reacting to any inputs until about a full minute goes by?
Hi PAPilot,
Is this file specific or do you face the issue with any pdfs?
What is the amount of RAM you have and the Background apps running when you use Acrobat?
Try disabling any 3rd party Non Microsoft applications and then check the performance.
You might also want to try in a new Admin account.
Have you updated Acrobat to v11.0.7?
Was this working fine for you before?
What OS version are you using?
Regards,
Rave -
Illustrator CS2 will open, but cannot use any functions
For some reason I am able to open files in Illustrator, but am unable to undo, or open a new file, or basically use any of the functions in the tool bar. Please help!! I've been trying to troubleshoot this on my own for about 3 hours w/o success!!
Thanks!
CorinnaHi Jacob and Harron,
I've tried both deleting the AIprefs file, and moving the entire folder to my desktop and neither worked.
More detail about what I'm experiencing:
I can open Illustrator, but unless I open a document from the intro window I can't do anything else with the tool bar across the top (i.e., the menu buttons that include, file, edit, object, type, select, filter, effect, view, window, and help.) I am also unable to close the program using the "x" button in the upper right hand corner. In order to close Illustrator I have to cntl alt del my way out. Have either of you heard about anything like this before??
I truly appreciate all your help!! I have 3 projects that I can't work on b/c of this issue!! UGH! -
Dear, Apple Technical Support
I have just purchased a 2nd generation iPod and I am a returning user to iTunes. unfortunately, I have not used iTunes since the year 2008. I have noticed a lot of things have changed and I am unable to properly organize my music. I have noticed that I cannot change the display of my songs and albums from icons into a list. I would like to form a list so that I may change the name of the composing artist so I can compile multiple songs into one album. Unfortunately, many of the DJ and Trance albums that I already have on my computer have various contributing artists and are then catigorized by the names of their contribiting artist. What I want to do is take all of these songs from one CD that have alreayd been divided and recombine them to form one singlar album on my itunes. I find it frustrating in having to search through 3000 songs just so I can upload my most favorite ones onto my iPod when I could just drag and drop the entire album into the iPod folder. I have also tried high lighting all of the songs that I want to combine into one album and then right click to get more information and change the name of the contributing artist so that they will automatically compile into one folder but it did not work. I also tried to drag and drop one song onto another, just the same as I would in Microsoft Media Player if I wanted to combine albums or add songs to an album, but that also did nothing except cause my computer to make a sound. I would like to know how I can optimize my itunes and make the most of what I have. Unfortunately, it seems like you company is not formiliar with the term "If it is not broken, then do not fix it". Putting asside that comment, is there anything that I can do to combine albums that I have not already tried and could you please give me any suggestions that will work so I will continue this product instead of giving up and just go back to using microsoft. Thank you very much.
- Mathus7This is a user to user support forum...
The main differences between iTunes 11 and earlier versions are the loss of coverflow and ability to have multiple windows open.
In Windows, you can restore much of the look & feel of earlier versions with these shortcuts:
ALT to temporarily display the menu bar
CTRL+B to show or hide the menu bar
CTRL+S to show or hide the sidebar
CTRL+/ to show or hide the status bar (won't hide for me on Win XP)
Click the magnifying glass top right and untick Search Entire Library to restore the old search behaviour
Use View > Hide <Media Kind> in the cloud or Edit > Preferences > Store and untick Show iTunes in the cloud purchases to hide the cloud items. The second method eliminates the cloud status column (and may let iTunes start up more quickly)
If you don't like having different coloured background & text in the Album (Grid) view use Edit > Preferences > General and untick Use custom colours for open albums, movies, etc.
Edit > Preferences > General > Show list views for all media does what it says
With iTunes 11.0.3 and later you can enable artwork in the Songs view from View > Show View Options (CTRL+J) making it more like the old Album List view
View > Show View Options (CTRL+J) also contains options to change the sorting of grid based views
Within Music the Songs view should be the list you are familiar with.
As to getting things organized see Grouping tracks into albums.
tt2 -
While editing photos in Aperture, I trying to make an "auto" adjustment to the exposure,
but the "auto" button is grayed out and will not allow any auto function to take place.
Please help!
Thank you,
MikeMike, are you working with raw images?
For some raw images auto exposure is not available, have a look at this manual page:
http://documentation.apple.com/en/aperture/usermanual/index.html#chapter=18%26se ction=9%26tasks=true
Note: Automatic exposure adjustment is available for Aperture-supported RAW images only. If you want to adjust the exposure of another file type, such as JPEG or TIFF, see Working with the Exposure Controls. For a list of supported RAW file types, go to the Apple website at http://www.apple.com/aperture/specs. -
How do I back up my Ipad? My Ipad, which I have used for a number of months, keeps displaying my Ipad has not been backed up and would not permit any other function to be performed.
Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
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