I cannot play my video in the ipod

my ipod supports videos, brand new, i downloaded a video from internet and a software to convert video to be compatible with tha i pod but it says, it does it , but when i try to put in my ipod, it would not take it because it says this cannot be played in this ipod. Help me out
toshiba satellite a205-s4607 laptop   Windows Vista  

All of the songs had artwork associated with them (on my computer) from the very beginning. When I uploaded them the first time, shouldn't the artwork have gone with them? When you upload album art, is there a way to find it on the iPod, other than playing the songs? In other words, does it reside in a directory that I can view? If there is, I can at least confirm whether the artwork ever made it to the iPod. It just seems weird that it shows up in iTunes but not on my 'pod.
I know that I had the setting orginally set at "automatic" and then at some point I changed it to manual, and then back to automatice, which is how it is set now. But again, I prepared my database of songs on my computer (including artwork) before I ever uploaded them to my virgin iPod, so I thought it would have gone with them from the start.

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