I cannot print from the internet but can from a word document

I have a HP Lazer Jet 1020.  I cannot print directly from the internet.  I can copy a document from the internet to a word document and successfully print that way, but I need to figure out how to print directly from the internet - for example, print a boarding pass.

Bailor wrote:
Thank you for the reply.  I have Adobe Reader installed and the HJ 1020 installed as the default printer.  The error message I get when I try to print from the internet is "script error,"  "error: unexpected call to method or property access.  URL res://ieframe.dll/preview.js. The message box ends with "Do you want to continue running scripts on this page: yes__ no __
Bailor
Update your Java runtime environment to a newer version.
Which browser are you trying to print from? Had you considered trying a different browser? If you are using Internet Explorer then try Firefox or Google Chrome. 
regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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