I cannot print on a 6x8 envelope. HP Photosmart 6520

I have tried changing the printer settings but 6x8 is not listed as an option. I have tried other settings but keep getting a message on my printer that there is a paper mismatch and it will not work. Please help before I toss this printer out a window! Thank you for any advice.
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Hi janierose and welcome to the HP Forum,
I understand that you are trying to print 6X8 envelopes and are getting a paper mismatch message. If you have a Mac operating system you can create a custom size. But if you have a Windows operating system that size is not supported.
Support Envelope sizes from HP Deskjet Ink Advantage 6520 e-All-in-One and HP Photosmart 6520 e-All-in-One Printer Series Printe....
The following table contains a list of supported envelope sizes.
Envelope type
Envelope size
US No.10
105 x 241 mm (4.12 x 9.5 in)
Card Envelope
111 x 152 mm (4.4 x 6 in)
DL
110 x 220 mm (4.33 x 8.66 in)
C5
162 x 229 mm (6.38 x 9.02 in)
C6
114 x 162 mm (4.49 x 6.38 in)
Japanese Envelope Chou #3
119.9 x 235.2 mm (4.72 x 9.26 in)
Japanese Envelope Chou #4
90 x 205 mm (3.5 x 8.1 in)
A2
111 x 146 mm (4.37 x 5.75 in)
Monarch
98 x 190 mm (3.87 x 7.5 in)
6 3/4
92 x 165 mm (3.62 x 6.5 in)
I hope this information helps.
Thank you,
I worked on behalf of HP.

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I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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"Although I work for HP, I'm speaking for myself and not on behalf of HP"
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