I cannot print word documents but can print all other documents
Since updating my virus checker I cannot print word documents. I can print all other documents
At this point my suggestion is to do a full uninstall of the old print driver and an install of the most recent version print driver which you can obtain at:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=40664...
Please follow the uninstall procedure before installing the new driver.
Regards,
Eric
I am an HP employee.
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