I cannot purchase a game, when i click install for a free game it sends me directly to itunes

When I try to purchase a free game the system sends me to itunes where it says I do not have an account. What do i need to do?

Try using Settings > ITunes & App Store and sign in with your AppleID and password.

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HT1349 Mi itunes does not downloads latest swoftware when I click check for update it appears a sign that says "iTunes could not contact the iPod software update server because you are not connected to the internet" this happens even though I am connected

My iTunes does not downloads the latest software when I click check for updates or download latest version, a message appears "iTunes could not contact the iPod sortware update server because you are not connectet to the internet" even though I am connected, can some body help me?

If necessary, also see:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

I bought songs on my laptop which synced to my iphone and iPad. But I can't find them on itunes library on my home computer. However, when I click download for the same song it says it has already been purchased. How do I find it on home computer?

I bought songs on my laptop which synced to my iphone and iPad. But I can't find them on itunes library on my home computer. However, when I click download for the same song it says it has already been purchased. How do I find it on home computer?

Is your "home computer" the same as your laptop or are these two different machines?

HT4623 I updated my iPhone 4s and cannot access Passbook. When I click on App Store, I get the following message "cannot connect to iTunes Store." How do I correct this?

I updated my iPhone 4s and cannot access Passbook. When I click on App Store, I get the following message: "cannot connect to iTunes Store." How do I correct this problem?

That's because there are not enough apps that use Passbook yet. Wait.

Using Firefox, I can login and browse my financial institution (NFCU) but I cannot pay bills. When I click the bill pay tab, the tab loads 66% and then hangs. Has anyone else reported having this issue?

Using Firefox, I can login and browse my financial institution website (NFCU) but I cannot pay bills. When I click the bill pay tab, the tab loads about 66% and then hangs (loading). I have let it load until NFCU asks me if I want to cancel the session, a much to long of a load time. Has anyone else reported having this issue with NFCU or Mozilla Firefox 3.6.18?
I have also posed the question to NFCU, currently awaiting response and will share what was given.

jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

HT201272 How do I get albums and songs I have purchased back on my devices? They show up in my purchased list but when I click on them a little circle shows up with an x in it and it won't let me do anything with it. Any guidance would be greatly apprecia

How do I get albums and songs I have purchased back on my devices? They show up in my purchased list but when I click on them a little circle shows up with an x in it and it won't let me do anything with it. Any guidance would be greatly appreciated.

The Get Info. fields show up gray if the files is locked and iTunes knows it can't edit the file. Make sure the files are not marked as read only and, if necessary grant both your account and system full access to all files and subfolders of your media folder.
You can set Part of a Compilation for multiple tracks from the Options tab of Get Info.
See Grouping tracks into albums for tips on getting iTunes organized.
tt2

I accidentally purchased three songs when I clicked on just one to purchase and I don't know what to do to stop then from downloading or to get them off my iPod..

I accidentally purchased three songs when I clicked on just one to purchase and I don't know what to do to stop then from downloading or to get them off my iPod..

Purchases are considered final, but if they were accidental purchases then you could try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If they've downloaded onto your iPod then you should be able to delete them from it by swiping/dragging across them from right-to-left on the Songs selection screen in the Music app

When I click 'install bundle software' on my Mac Applications disk to install ilife, it says it cannot install

I am trying to install iLife onto my mac using the original application disk, but when I click install bundle package it says it is unable to install?

Repair permissions from the disk.

I keep on getting asked to put account details i do but it declines the details but then when i want to download a free game i still have to put my bank details plz help me been like this for around 8 months : please help

I keep on getting asked to put account details i do but it declines the details but then when i want to download a free game i still have to put my bank details plz help me been like this for around 8 months :< please help

Hi.
I'm not sure of it's still possible to choose 'None' under payment method. Besides, I'm sure you would like to be able to buy paid Apps as well.
Try edit your payment information from a PC/Mac instead of your phone.
Open iTunes > Choose 'iTunes Store' > Upper right corner, select your account or 'Sign in' > (When signed in) Click your account and go to 'Settings'.
Make sure your credit card qualify for use in the Apple Store.
Best regards.

HT1751 I copied my iTunes folder to an external HD and now I cannot delete it. When I try to move it to the trash it displays The item "iTunes" can't be moved to the Trash because it can't be deleted.

I copied my iTunes folder to an external HD and now I cannot delete it. When I try to move it to the trash it displays: The item “iTunes” can’t be moved to the Trash because it can’t be deleted.

Close iTunes. Click the icon to start it, then press and hold down the left shift key. Keep holding until asked to choose or create a library. Choose the iTunes folder on your external drive. That should bring back all your playlists, ratings, play counts etc. You may have to settle for removing and reloading the media onto the device again. That's not too bad, but what you don't want to have happen is your apps being removed and reloaded as then you can lose settings and data. If that looks likely backup and then restore the device rather than sync it.
If for some reason rebuilding the library the way you did has moved files around then the restored library may have trouble finding things. If so post back and I'll explain what to do...
tt2

HT3576 Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

You have a 1st generation iPod Touch. It can not be upgraded beyond iOS 3.1.3, it is available at the link below.
http://support.apple.com/kb/HT2052

I am trying to install an app. When I click install, my old gmail account shows and asks for my password etc but I have a new gmail account that is associated with my apple id. How can I get it to default to the new gmail?

I am trying to install an app in my iphone. When I click Install, my old gmail account comes up for verification and it asks for my password etc. I dont use this account anymore and have a new gmail account that is associated with my apple account. How can I get the new gmail to default when I am trying to install apps?

Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
Anyway, go to Settings/iTunes&App Stores, log out, then log in with the new ID.

I downloaded Itunes to my computer today to update my ipod's ios (4.2.1 yes i know im way behind) but when i click check for updates it tells me my ios is the current one. How can i fix this? please help!

I downloaded Itunes to my computer today to update my ipod's ios (4.2.1 yes i know im way behind) but when i click check for updates it tells me my ios is the current one. How can i fix this? please help!

and at the same time....
I guess you can be glad that you at least aren't "way behind"!
Cheers,
GB

When I click a link on a webpage to send the webpage an e-mail, a blank e-mail automatically opens in mail. I use Outlook. Where do I change the default to automatically open to an Outlook email?

When I click a link on a webpage to send the webpage an e-mail, a blank e-mail automatically opens in Mac mail. I use Outlook. Where do I change the default to automatically open to an Outlook email (if such a thing exists?).
I have a MacBook Air, running OS X 10.8.5.
Thanks

Mail>Preferences>General>Default email Reader:

Nothing happens when I click DOWNLOAD for Adobe X Pro

Nothing happens when I click DOWNLOAD for Adobe X Pro trial.
Pop-up blocker is off. What do I need to do?

Try a different web browser? Adjust the settings on your security software.
Alternately you can follow the steps listed at http://forums.adobe.com/thread/981369 to initiate a direct download. Although you may run into similar difficulties if you are unable to begin the download process.

I cannot purchase a game, when i click install for a free game it sends me directly to itunes

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