I cannot purchase anything from the App store using my Itunes voucher due to forgetting answers to security questions.. help?!

I have been unable to purchase apps from the app store as i have forgotten the answers to security questions, please help!

http://support.apple.com/kb/HT5665

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    No one answered my last question, and I am extremely frustrated as the issues I'm having are for pointless reasons.
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    So, I tried purchasing what I wanted to purchase again. Now, instead of asking for verification questions, the app store takes me to this dead link:
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    the app store takes me to this dead link
    It's not a dead link. Your Internet connection isn't working properly. Restart the router and the broadband device, if they're separate. If there's no change, see below.
    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

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    I go onto the App Store, and update something. It then comes up with a message telling me that I have to check my billing information. I've entered all my personal credit card details correctly, but then tells my that my payment method is invalid. It doesn't just happen with paid stuff, it happens with FREE stuff too. I've bought lots of games off the App Store before, and there's been no problem with my payment method, until now.

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    Settings > General > Restrictions > Installing Apps > OFF
    Settings > General > Restrictions > In-App Purchases > OFF
    Settings > General > Restrictions > Require Password > Immediately

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