I cannot purchase game point it show cannot connected iTunes but is purchase app other no problem. What should I do

I cannot purchase game point and other game it show popup cannot connected iTunes.
but I purchase app and game other no problem
What should I do.
Thank you

Hi Kidland,
Welcome to the Support Communities!
I'm sorry to hear you are having issues purchasing a game on your iPad.
The first thing I would suggest is to log out of your iTunes Store account on your iPad.
Then restart the device and log in again.
Settings > iTunes & App Stores > Tap on your Apple ID account > tap Sign Out
iOS: Changing the signed-in iTunes Store Apple ID account
If the above did not resolve your issue, follow the troubleshooting steps in the article below.
The link includes the complete details and screenshots, but I've highlighted a few points for you:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
- Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
- Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
- Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
- Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
- Try resetting (turning off and then on again) your Wi-Fi router
- If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connectionsoriOS: Troubleshooting Wi-Fi networks and connections.
I hope this information helps ....
Have a great day!
- Judy

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