I cannot purchase products or redeem vouchers at t...

What should I do? Thanks!

On AT&T with a 920.
I set up a  Nokia account for the forum, later I added a payment method and started buying singles.  Then it was changed to MixRadio+. I didn't spring for the 3.99 service but I can still buy singles with the phone. Before I could buy singles and albums using the PC. Now you just see mixes.
I do all account setup on the PC. http://www.mixrad.io/us/en/
There is all kinds of help on the help link above. They fixed a login problem for me.
http://discussions.nokia.com/t5/help/faqpage

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  • Cannot purchase products or redeem vouchers for my...

    Hello,
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    Thany you in advance.

    Dear Malik ur absolutely correct.....Skepe doing fraud....!! me 2time got block with out any reasons........they can not highlight our faults....only saying "you are violating our terms and conditions".... !!! if we get correct reasons from the skype for blocking may its good for future... but they can not........so skype is playing big Fraud game for eating our money .......

  • Unfortunately, you cannot purchase products or red...

    Unfortunately, you cannot purchase products or redeem vouchers at this time. 
    I get this message and i need to buy a skype number. Anyone know what the deal is. I used my Company CC before to buy a number since then it seems I am blocked...I dont get it.

    you may need to contact customer service, here's how;
    How to Contact Skype Customer Service
    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
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  • You are currently restricted from purchasing services or redeeming vouchers

    I get error message: "You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status."  I have changed password, and would like to get the restrictions opened.

    Hello, hallgeirg.
    Sorry that's been giving you a hard time. Let's try it in another way: If you can sign into your account on Skype.com:
    Click here to submit your support request.
    (You'll be asked to sign in right away on this link.)
    If you cannot sign into your account on Skype.com:
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    (This link doesn't require sign-in, naturally.)
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    Again, sorry for the inconvenience there. The links worked for me, so I assumed it worked for you as well. 
    Let me know how those work out for you. UPDATE: I seem to be having the issue as well. I'm sorry you're having the issue. I'm sure a staff member will take notice of this thread within the next 24 hours. Again, I apologise for the turn of events so far. Even though I dont' have control of it, I'm sure someone should be well aware of this soon enough.
    NEWER UPDATE: Fortunately, I seem to be having no issues accessing the page. I have confirmed this with someone else. Clear your browser's cache and cookies (or use a private browsing/incognito mode) and then let's have another go at it. If it doesn't work, try another browser.

  • Re: Restricted from purchasing services or redeeming vouchers

    I'm new to Skype. I was trying to setup a sky number and succeeded but  Then I got the message "You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status.

    Hi, Karl.kens, and welcome to the Community,
    Pleaes do contact Skype Customer Service for assistance; there may be only a simple verification needed.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
    Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
    Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
    Regards,
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    You are currently restricted from purchasing services or redeeming vouchers.how we can solve it & why we have to pay for Skype?

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    when I try to purchase skype credit or a monthly subscription I keep getting this notice. I haven't done anything unusual for it to result in this, so what's the problem and how can I fix this? Please and thank you.
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    Hi,
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    Hey...was your problem solved? How? I'm having the same problem..
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  • Re: Restricted from purchasing services or redeemi...

    I'm new to Skype. I was trying to setup a sky number and succeeded but  Then I got the message "You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status.

    Hi, Karl.kens, and welcome to the Community,
    Pleaes do contact Skype Customer Service for assistance; there may be only a simple verification needed.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
    Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
    Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
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    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
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