I cannot re-install iTunes due to an error. A message appears asking if I have permission for a mobile device.... something! Please can you help. thanks

Help

Then when I press ignore, it gives an Error 2 (Apple Application support was not found).
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

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I had to uninstall my itunes because it said a file was missing, now i am unalble to reinstall because it says I do not have permission for Apple Mobile device? Any ideas

during my last update I got an error message saying my apple mobile device did not have permissions. I also had a message about a missing file. I tried repairing in the control panel and I then uninstalled my itunes then tried to reinstall it to fix the missing file. I am unable to reinstall on( my hp computer) because I keep getting the apple mobile device cannot download message. I have had itunes for several years without a problem. Any ideas????

it wont install because it says the network resourse im trying to use is unavailable
Which particular .msi file (or files) does the message (or messages) go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

Please can you help, I cannot open my Itunes on my Pc

Please can you help, I cannot open my Itunes on my Pc, error message
'The program can't start because MSVCR80.dll is missing from your computer, try reinstalling the program to fix this problem'
Next another error reads:
iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126)
Any help appreciated as I have loads of music that I have collected for years, I love my music :(((

Hi robertaathome,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari

I Have office for mac home and business 2011, can you install on both users on one iMac?

I Have office for mac home and business 2011, can you install on both users on one iMac?

That's often a permissions problem. Try launching Disk Utility and running the Repair Permissions. That may fix the problem. Also confirm that the Office 2011 folder is in the Applications folder at the root of the hard drive, not a folder within your wife's Home folder.
If that doesn't help. post back with further details; your version of Mac OS X, whether you installed Office via a user account with admin privileges or not, and what happens when you try and launch Office from your account including error messages if any.
Hope this helps.

HT201210 Please can you help? How do i reset my lock screen on ipod. I have connected to itunes on the original computer it was set up on however the code i thought i entered does not work. thanks in advance

Please can you help? How do i reset my lock screen on ipod. I have connected to itunes on the original computer it was set up on however the code i thought i entered does not work. thanks in advance

Connect the iPod to irs syncing computer and restore via iTunes/ Place the iPod in Recovery mode if necessary to allow the restore.

I can't use my itunes money cause i can't remember the answer they ask me, please can you help me?

Because i got my new iphone5S i can't use my i Tunes money cause they ask questions that i don't remember, please can you help me?

Hello Mario,
Congratulations on your new iPhone 5s! Also, thank you for the details of the issue you are experiencing with your security questions. I found an article with some useful information if you cannot remember the answers to your security questions:
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
You can find the full article here:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you continue to have issues, please contact our Account Security Team as outlined in this article:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT1689 I want to listen to a 20 minute hypnosis on itunes on my ipad before sleep, and stop the next track playing because it then wakes me up. Can you help?

I want to listen to a 20 minute hypnosis on itunes on my ipad before sleep, and stop the next track playing because it then wakes me up. Can you help?

Hi jenwood2!
It seems like the best way to do this would be to make a playlist from just the one song that you want listen to while falling asleep. Our iPad User Guide explains exactly how to do this:
manuals.info.apple.com/en_US/ipad_user_guide.pdf
And I have echoed the relevant information here:
Create a playlist: View Playlists, tap New near the top of the screen, then enter and save a name. Select songs and videos to include, then tap Done.
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Unable to install itunes due to 80070422 error using Win7?

Please, please, please can someone help me resolve this error when trying to load itunes 10 - have tried everything , reg fixers, reinstalling windows components etcetc but still can not fix. The only thing left is to reimage - and not want to go down that route. Can any one help please?
I am using Win7.
Have retried with Visual C - but still same - have spent most of day trying to find cure - but getting nowehere. Have also problems with auto update asking to update same three files - yet each tme saying successful. I really dont want to use the system recovery disc as will wipe out all my files and settings. Appreciate any other advice please?

Hello laguiole,
The following article may be helpful in getting iTunes updated.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/HT2311
Cheers,
Allen

Since Firefox 9.0.1 was installed, Firefox is crashing nearly everytime I try to visit a website, please can you help me ? Thanks

If I try to read my email, it crashes 2 or 3 times before it works. The same with nearly every other website that is required to 'load' up. It never did before Firefox 9.0.1 was installed. I have try un-installing and re-installing, but it is still the same problem. I have checked for malware, spyware and viruses and there are none. It's getting really annoying as I can also be typing an email for example, and it crashes and I have to start again. My computer runs on Vista. Please can you advise me. Thanks. (I'm not too technical minded).

Thank you for your suggestions. I have un-installed the Trusteer Rapport program and so far, so good. No problems with crashing and everything is working so much quicker now. I suppose my computer may be less protected without the Rapport program, but I will run my AVG and Malware programs once per week now and keep them updated. I had no problems when I didn't have the Rapport up to the time when I first installed it. I'm meaning problems with security rather than a slow browser.

I downloaded an album from iTunes on my iPad and then i synced it with iTunes it doesn't show the individual songs in my library just the album which opens another window. Can you help?

I downloaded an album from iTunes on my iPad and then i synced it with iTunes it doesn't show the individual songs in my library just the album which opens another window. One of the albums won't even play the music. Will only open the "booklet" for the cd but not the music. Can you help?

Hello dannugget
Normally, if the songs showed that it is purchased then it is probably already in your library. If not check out the article below to walk you through downloading your past purchases. You may also want to check to see if you have Automatic Downloads turned on so that way next time you can get your tracks without having to plug in and sync.
Download past purchases
http://support.apple.com/kb/ht2519
iTunes Store: How to enable Automatic Downloads
http://support.apple.com/kb/ht4539
Regards,
-Norm G.

HT2250 I cannot install itunes due a bonjour error

i am trying to install itune 106 but the install only gets halfway and crashes with an error message "Cannot remove older version of bonjour"
What do I do?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another install. Does it go through properly this time?

I am unable to re-install itunes due to an Error 2

I have tried to uninstall and re-install itunes using the troubleshooting tips for windows 7 but I'm still having some problems. After I download it, a message pops up saying Apple Mobile Device failed to start and to verify if I have suffient privileges to start system services. Then when I press ignore, it gives an Error 2 (Apple Application support was not found).

Then when I press ignore, it gives an Error 2 (Apple Application support was not found).
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Can't install itunes due to registry error

can't install itunes.
could not open key...HKEY_Local_Machine\Software\Classes\.m4v\open with proglds.

Hi flam5!
I have an article here for you that addresses this issue:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

Since updating yesterday iTunes will not open/sync/recongnize my iPhone. No error messages, ive tryed un/re-installing it but the same thing occurs.. Anyone! Please can you Help? Thank-you

HELP!! my iTunes will not respond to connection via usb, it does not reconize it or sync it, no purchased, wont re-charge etc, when it used to work Yesterday
and i did an update... ive tryed un/re-install and its the same problem... how ever on my other computer its fine...... Please HELP !! Thank-you

Hey!
Glad to hear that you and your family made it through relatively unscathed! I think we all need to take better care of our wonderful planet, because I think we are upsetting Mother Nature!
I have the Windows Installer Clean-Up screen up and tried to upload a screen cap for you, but IE immediately shuts down every time I try. So I'll have to transcribe the screen for you:
I see the following:
(All Users)
(All Users) [1.2.0.10]
Those are the top two lines. The following lines after that are programs he has installed on the machine like Acrobat, Adobe, Autodesk Inventor, and such and they all have a name and program number in brackets.
And I now again have the obligatory Apple programs installed and listed again:
(All Users) Apple Application Support [1.5.1]
(All Users) Apple Mobile Device Support [3.4.0.25]
(All Users) Apple Software Update [2.1.2.120]
(All Users) Bonjour [2.0.5.0]
Please note that iTunes is NOT LISTED.
Everything else 'appears' to be normal, I'd say.
Take care, and I'll see you on the flipside! According to my clock, it's 4:11am Thursday morning there!
See ya!
- Austin

I have installed iOS6 and now cannot access my Yahoo account. I continue to get "server unavailable". I have tried the fixes I have found on line but none work. Can you help?

Can someone help? I have installed iOS6 and had to change my yahoo password. I get the "server unavailable"message constantly. I have tried the fixes I find on the web without success. Any suggestions?
Thnaks

Thanks so much for your reply, yes I did and that has not worked either . A friend has suggested re installing upgrade, so may try that .

I cannot re-install iTunes due to an error. A message appears asking if I have permission for a mobile device.... something! Please can you help. thanks

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