I cannot receive all pictures sent me by e-mail on gmail. What should I do?

Many times, but not always, when I receive e-mails containing pictures the pictures don't download. To see them, I have to forward the e-mail to my husband's yahoo account. He receives virtually all of the pictures that I don't.

EDIITED: Sorry, I misread what sort of product you had.
 wrote:
I have now re-registered to get to this page 
This page? On the EE Community? That's nowt to do with your EE BB online a/c. I hope you haven't tried to re-register that? That'll cause even more issues.
Are you logging into your online a/c here: https://web.orange.co.uk/r/login/ ? When you do get there Latest bill will lead to your bill.

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