I cannot receive any rescue email of security question from apple.

even in the spam folder
How can I receive it.
I am sure that no wrong information is entered

The only other way to reset the questions would be to call Apple Support at 1-800- MY-APPLE and have the account security team look at your ID.  They will ask you for a temporary support pin and one other piece of secure information from the account, such as your current security questions, the credit card linked to the account, a device serial number, or a verification code that they can send to your devices.  The support pin can be gained by going to appleid.apple.com and using the Manage your Apple ID button to log in to your ID.  The button to generate it will be in the lower-right corner of the Passwords and Security section.  The support pin cannot be skipped, but the second piece of information for the verification can be whatever of the options they give works best for you.
Once they have the support pin and one other piece of information to confirm your identity, they can reset your security question without needing to send you an email.  Just sign out of appleid.apple.com while they send the reset, and when you sign back in the Passwords and Security section will change to ask you for new security questions and your birthdate.
Good luck!

Similar Messages

  • HT5622 How to change rescue email for security questions reset

    How to change rescue email for security questions reset

    My Apple ID>Manage your Apple ID>Sign in>Password and Security>Answer Security Questions>Edit your Rescue Email Address
    https://appleid.apple.com

  • Can't remember my rescue email, and security questions. Help?

    Is there any way to find out my rescue email and security questions without contacting apple?

    Not without correctly guessing them. If you make too many incorrect guesses for the security answers, you'll get locked out.
    (105716)

  • HT5312 i forgot my apple rescue email and security questions

    Plz Help me .i fill i tune gift card 10$ .now i can't buy game in apple store because they ask security questions .i try to reset security questions but they sent to rescue email.but i forgot my apple rescue email and security questions .
    <Email Edited By Host>

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 i forget my apple rescue email and security question.how i can change my password

    i forget my apple rescue email and security question.how i can rest my password

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Unfortunately at this moment you can't. Apple emplyee(s) inadvertantly assisted someone to hack the Apple ID accounts of others and Apple has placed a moritorium on resetting accounts until Apple has security in place to prevent this occurring again.
    Write iTunes/Mac App Store Support and perhaps they can tell you when to axpect help to reset your account.
    Mac App Store Support -
    http://www.apple.com/support/mac/app-store/

  • HT5312 forgot rescue email and security question

    What can i do if i forgot my rescue email and security questions, and i dont want to call?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT1918 forget answers of security questions from apple account

    forget answers of security questions from apple account

    that is the new security system
    it secures your account to be unaccessible for you! that is the highest security level!
    usually should have the option to reset your account by sending instructions to an additional email address. by i don't know since when apple added this additional email address thing...
    but in general such security question system is kinda weak and unsecure... it opens up the doors for everybody in your life to hack and crack your account...

  • I am using a free wifi in a hospital.  I can send email but I cannot receive any including emails tat I send to myself.

    am using a free wifi in a hospital.  I can send email but I cannot receive any including emails

    Could you receive emails when connecting to another network?

  • I have a new email and I don't have rescue email for security questions

    Need help how can I change rescue email for security questions

    Forgot Security Questions
        1.  If you forgot the answers to your Apple ID security questions - Apple Support
        2.  Apple ID- All about Apple ID security questions
    Your Apple ID
        1.  Forgot Apple ID
        2.  Apple ID - Apple Support
        3.  Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support

  • HT5312 I don't receive any rescue email to reset my security questions

    when I tried to rescue my security questions by the email I pressed that I forgot my answers and it tell me that an email has been sent to my email but I don't get anything in my email

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers

  • Rescue email and security questions.

    I no longer have access to my rescue email and cannot remember my security question answers. How on earth do I access my account?

    Rescue email address and how to reset Apple id sec. questions.
    http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
    If that doesn't work and your verify the following info, call 1-800-APL-CARE.
    1. apple id username, that is not locked or disabled.
    2. serial number of an apple product registerd in your name
    3. Billing info associated with your account

  • Need help with rescue email and security questions

    I accidentally entered the wrong rescue email address while setting up my account, now I can't remember the answers to my security questions. Is there any way to reset my rescue email without answering the questions? I can't purchase anything on my new Mac until this is corrected.

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Forget rescue email for security question

    how to reset security question...i try to download purcahsed apps but i forget the securityquestion...and i apparently i put wrong rescue email is ther any option guys......

    You won't be able to view and/or change your rescue email address until you can answer your questions, you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then view and/or change your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • HT5312 How can I reset security questions without a rescue email, or create a rescue email without security questions?

    It seems like a crazy catch 22 system. I don't have a rescue email, and I can't remember the answers to my security questions.

    AndreasKing wrote:
    ... I can't remember the answers to my security questions.
    1)  Apple ID: All about Apple ID security questions
    If necessary...
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • Don't know rescue email or security questions

    How do I reset my rescue email? But I have forgotten my security questions as well...

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

Maybe you are looking for

  • Frustrating speed..can someone look at my stats?

    Hi Ok i recently had alot of problems with the connection speed on my broadband (homehub3), so i called bt up and suggested the engineer should check the problem. He found a line problem and so he fixed it. But yet i am still finding it slow even tho

  • I have lost my ipad, how do I locate it?

    I have lost my ipad, how do I locate it?

  • Screen saver won't start

    Just upgraded to 10.4.7 and my hot corners won't start the screen saver. Checked the Security pref pane and all is properly checked. Then again, I changed nothing after installing the 10.4.7 update. Now I can't start the screen saver with a hot corne

  • Cisco acs 1120 upgrade to 4.2.1.15 help

    Hi All,             I have cisco 1120 appliance downgrade from acs 5.0 to acs 4.2.0.124 , I need to upgrade to acs 4.2.1.15 . Does cisco 1120 acs appliance supports 4.2.1.15 , How can i upgrade to 4.2.1.15 from 4.2.0.124 .             It requires any

  • Getting error, No SAMLart parameter in oracle identity federation.

    what does the following error means, Web Intersite Signon Error RECEIVER: ERROR: No SAMLart parameter in the inter-site signon request. We are destination domain and the client is getting this error when trying to federate to our environment. The met