I cannot receive phone calls or messages when iPhone screen is locked

Hello,
i have an iPhone 5.
i Am unable to receive phone calls or text messages when my screen is locked. When I unlock the screen the missed call doesn't even appear so I have no idea anyone has called me. Text messages come through at about 12:30am every night.
i Have tried EVERYTHING I could find in forums and Apple trouble shooting. This is my last resort other than sending it to Apple.
iit is as if "do not disturb" is stuck on, but it isn't.
i Have tried:
changing all all do not disturb settings.
checked call forwarding etc.
checked mute
my silent button is not on.
i have reset every setting and then even reset the phone and manually transferred everything back onto it rather than restore It from previous back ups.
oout it in recovery mode.
i Have no success with any.
the weird part is when I first lock the screen and try to call it, it does ring. But if I give it a minute or more it won't ring.
does anyone have any ideas or anything that may help?
PLease, please, please

I Have also checked blocked numbers and swapped SIM cards from a completely different carrier so it's not the carrier either

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